See all properties

Surestay Plus Hotel by Best Western Susanville

2.5 star property

Choose dates to view prices

Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby
Reception
Outdoor pool
Breakfast, lunch, dinner served; American cuisine
Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Fairgrounds
    ‪8 min walk‬
  • Place, Lassen County Chamber of Commerce
    ‪3 min drive‬
  • Place, Roop's Fort
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Susanville

Within a short walk of Lassen County Fairgrounds, Surestay Plus Hotel by Best Western Susanville is within 2 miles (3 km) of Roop's Fort. This 82-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Lassen County Fairgrounds - 8 min walk - 0.5 miles
  • Lassen County Chamber of Commerce - 3 min drive - 2.0 miles
  • Roop's Fort - 3 min drive - 2.0 miles
  • Lassen Historical Museum - 3 min drive - 2.0 miles
  • Lake Almanor - 50 min drive - 35.5 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Frosty Mill - ‬2 min drive
  • ‪Burger King - ‬20 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Courthouse Cafe - ‬5 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

At Surestay Plus Hotel by Best Western Susanville, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find flat-screen TVs with cable channels. Refrigerators, microwaves, and minibars are other standard amenities. Housekeeping is not available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Super 8 by Wyndham Susanville
Susanville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 1,008 reviews
$94 nightly
The price is $103
May 16 - May 17
Total with taxes and fees
Super 8 by Wyndham Susanville

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

What's there to do close to Surestay Plus Hotel by Best Western Susanville?

This hotel is located in Susanville within a short 7-minute walk of Lassen County Fairgrounds. You'll also find Diamond Mountain Casino and Susanville Ranch Park within a short drive.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of May 10, 2026, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on May 24, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Surestay Plus Hotel by Best Western Susanville?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Surestay Plus Hotel by Best Western Susanville feature a casino on the premises?

No, Surestay Plus Hotel by Best Western Susanville doesn't have a casino.

Will I find an indoor pool at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Surestay Plus Hotel by Best Western Susanville a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at Surestay Plus Hotel by Best Western Susanville?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant with a breakfast menu?

Yes, Surestay Plus Hotel by Best Western Susanville serves free full breakfasts at Lumberjacks each morning.

Will Surestay Plus Hotel by Best Western Susanville allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Surestay Plus Hotel by Best Western Susanville for a fee of USD 20.00 per pet, per day. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Surestay Plus Hotel by Best Western Susanville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Surestay Plus Hotel by Best Western Susanville?

No, you won't find guestrooms with balconies at Surestay Plus Hotel by Best Western Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 393 out of 990 reviews
Rating 8 - Good. 325 out of 990 reviews
Rating 6 - Okay. 155 out of 990 reviews
Rating 4 - Poor. 76 out of 990 reviews
Rating 2 - Terrible. 41 out of 990 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Feb 2026

10/10 Excellent

Maria

Stayed 1 night in Jan 2026

10/10 Excellent

John, Hesperia

Liked: Cleanliness, amenities, property conditions & facilities
The young lady that checked us in was great! The room was clean, the hotel is nice. Definitely staying here again
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Stayed 1 night in Jan 2026

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't have time for breakfast, the place was clean pretty quiet actually and the room was spacious
Stayed 1 night in Jan 2026

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good because they givw you vouchers for the restaurant next door! We stay here often on our way to NV and the hotel needs some upkeep but its always clean and has a big parking lot which is great since we're usually pulling a cargo trailer
Stayed 1 night in Jan 2026

6/10 Okay

Raghu Ram

Stayed 1 night in Dec 2025

8/10 Good

JASON

Liked: Cleanliness, staff & service, amenities
The front desk ladies were both extremely friendly and helpful. The room was adequate. The bed was comfortable enough. Lumberjack cafe breakfast next door was delicious and they had friendly staff as well. The window in the bathroom must not have been sealed well because it was like 20 degrees in there. I would stay again.
Stayed 1 night in Dec 2025

8/10 Good

Marc

Stayed 1 night in Dec 2025

8/10 Good

Mona

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Okay as usual. This room looked more worn down than others we have stayed in here. The bed needed replacing, a pit in the middle of it. Front desk was very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the stay was nece, will stay there in the future.
Stayed 1 night in Dec 2025

8/10 Good

Abdallah

Liked: Cleanliness, staff & service, amenities
Clean room with good layout. Wonderful staff. Very good breakfast arrangement.
Stayed 3 nights in Dec 2025

4/10 Poor

Stacy

Traveled with partner
I rented the room specifically for the jet tub. I didn't check in till 1 am, I had just gotten off work. I went to use the jet tub and I had no hot water. In fact not even warm water. I went to call the office on the phone in room and there was no cord plugged to it. I went to the office and he said naintance would be there around 9. Come to find out there had not been hot water on that side for awhile. I rented for 2 days. The 11th and 12th to be check out on 13th. I asked for a refund and they originally said they would take 37.00 off then finally said 60.00. At 3 on the next day they finally put me in another room of course with no jet tub
Stayed 2 nights in Dec 2025

6/10 Okay

Patrice

Disliked: Cleanliness, amenities, property conditions & facilities
Staff courteous. However the room was not very clean. Shower was in very bad shape. We've stayed here a couple times before. This will be our last.
Stayed 1 night in Dec 2025

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
The rooms are old, but for the price, a fine place to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

Michele, Cottonwood

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Shower hot and good size fresh towels. Good sized rooms. Beds comfortable. Breakfast cooked to order.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Bed was awesome
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness
When I checked in I was told I paid up to Sunday but the Manager refunded us a night without telling us and then we had to pay one more night causing a lot of stress
Stayed 8 nights in Nov 2025

10/10 Excellent

ANHELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People ran up and down in front of our room at 3:20 in the morning.
Stayed 2 nights in Nov 2025

8/10 Good

Tom

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice large clean rooms. Check-in was great, and the Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a late check in. Desk clerk was sooo nice checking be in quickly so we could get to our room and warm up as it was very cold. Complimentary breakfast was great with partnering lumberjacks restaurant.
Stayed 1 night in Nov 2025

Hotels