Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Breakfast, lunch, dinner served; American cuisine

Minibar, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
24/7 front desk

Explore the area

2785 Main Street, 2785, Susanville, CA, 96130-4741

Place, Lassen County Fairgrounds
‪5 min walk‬
Place, Diamond Mountain Casino
‪5 min drive‬
Place, Banner Lassen Medical Center
‪6 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Good

Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

Exceptional

Sleeps 2
1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Excellent

Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Good

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Sleeps 2
2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Good

Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Very good

Sleeps 4
2 Queen Beds

About the neighborhood

Susanville

Within a short walk of Lassen County Fairgrounds, Surestay Plus Hotel by Best Western Susanville is within 2 miles (3 km) of Roop's Fort. This 82-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

Lassen County Fairgrounds - 5 min walk - 0.3 miles
Roop's Fort - 4 min drive - 1.6 miles
Lassen County Chamber of Commerce - 4 min drive - 1.6 miles
Diamond Mountain Casino - 5 min drive - 2.2 miles
Banner Lassen Medical Center - 6 min drive - 2.9 miles

Getting around

Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

‪Frosty Mill - ‬2 min drive
‪Starbucks - ‬8 min walk
‪McDonald's - ‬10 min walk
‪Jack in the Box - ‬4 min walk
‪Taco Bell - ‬10 min walk

About this property

Surestay Plus Hotel by Best Western Susanville

Hotel in Susanville with free breakfast and a seasonal outdoor pool

At Surestay Plus Hotel by Best Western Susanville, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Guests can expect to find flat-screen TVs with cable channels. Refrigerators, microwaves, and minibars are other standard amenities. Housekeeping is not available.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Premium bedding, in-room safe, desk, iron/ironing board

Pet friendly
Parking included
Free WiFi
Air conditioning

$104 nightly

Oct 19 - Oct 20

Total with taxes and fees

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free full breakfast available daily 6:00 AM to 9:30 AM
A restaurant

Restaurants on site

Lumberjacks

Things to do

Outdoor pool
Yoga classes

Family friendly

In-room crib
In-room microwave
In-room refrigerator
Outdoor pool

Conveniences

24-hour front desk
Guidebooks
Vending machine

Guest services

Multilingual staff
No housekeeping service

Business services

Business center
Computer station
Conference space

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lever door handles
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

2 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Free crib

Bathroom

Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Minibar
Refrigerator

Access via exterior corridors
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM

Contactless check-in available

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
2 total (80 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Certain rooms only, restrictions apply
Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
Service animals exempt from fees

Children and extra beds

Children 12 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Pet deposit: USD 75.00 per stay
Pet fee: USD 20.00 per pet, per day
Service animals are exempt from fees
Late check-out fee: USD 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Check-in: 3 PM—-2:00 AM
Check-out: 11 AM

The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

The seasonal pool is open from May to September.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Best Western Trailside

SureStay Plus Hotel Best Western Susanville

Best Western Trailside Inn Susanville

Best Western Trailside Susanville

Best Western Susanville

Best Western Trailside Hotel

Susanville Best Western

SureStay Plus Best Western Susanville

Surestay Plus By Susanville

Surestay Plus Hotel by Best Western Susanville Hotel

Surestay Plus Hotel by Best Western Susanville Susanville

Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

What's there to do close to Surestay Plus Hotel by Best Western Susanville?

This hotel is located in Susanville within a short 7-minute walk of Lassen County Fairgrounds. You'll also find Diamond Mountain Casino and Roop's Fort within a short drive.

Is there parking available at Surestay Plus Hotel by Best Western Susanville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Surestay Plus Hotel by Best Western Susanville feature a casino on the premises?

No, Surestay Plus Hotel by Best Western Susanville doesn't have a casino.

Will I find an indoor pool at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Surestay Plus Hotel by Best Western Susanville good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Does Surestay Plus Hotel by Best Western Susanville have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant with a breakfast menu?

Yes, Surestay Plus Hotel by Best Western Susanville serves free full breakfasts at Lumberjacks each morning.

Will Surestay Plus Hotel by Best Western Susanville allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Surestay Plus Hotel by Best Western Susanville for a fee of USD 20.00 per pet, per day. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Surestay Plus Hotel by Best Western Susanville?

No, there aren't any guestrooms with balconies at Surestay Plus Hotel by Best Western Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Joseph

Jul 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great complementary breakfast at Lumberjack’s in the same parking lot. Great staff at hotel & restaurant.

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Jul 11, 2025

Stayed 1 night in Jun 2025

8/10 Good

Jen

Business traveler, Traveled with partner

Jul 11, 2025

Liked: Staff & service

The entire town is run down . There was trash all over the parking lot and It looked like the maintenance guy forgot to put all those tools away because there was stuff all around the maintenance building. The room was pretty nice I have to say. The bed was very comfortable and it was quiet. We got a good nights rest.

Stayed 1 night in Jul 2025

6/10 Okay

Thorleif

Jul 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It’s ok to stay for a night.

Stayed 1 night in Jul 2025

8/10 Good

Loni

Jul 8, 2025

Stayed 2 nights in Jun 2025

6/10 Okay

Francis

Jul 8, 2025

Stayed 1 night in Jul 2025

6/10 Okay

Andrea

Traveled with family

Jul 7, 2025

Liked: Staff & service, room comfort

A place to rest your head

This Surestay was middle of the road at best. The staff was the highlight (they were all wonderful!). Susanville is a typical NorCal rural town. Everything you need is within a 5-minute drive. We just needed a place to rest between Nevada and Oregon. We chose this motel because it included breakfast and a pool (not one or the other). After 9 hours of driving in the heat we were looking forward to the pool (and to burn off two kids’ energy), but were very disappointed when we arrived. The pool was brown and full of debris and was in the midst of being drained. I guess the good news is they are working on it? At least that would be my hope. The room was fine. Clean. They are working on cosmetic updates: LVP flooring, new mattresses and linens, large TVs. Breakfast at Lumberjacks was nice. Better than continental fare. You order from a menu with three options starting at 7am.

Stayed 1 night in Jul 2025

4/10 Poor

Rachel

Traveled with family

Jul 3, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

I don’t understand the good reviews. Our hotel room was noisy, the a/c was incredibly loud and woke us up every time it switched on. The area is not good. The only bright spot was the breakfast- but because you’re from the hotel you get poor service at the restaurant. I won’t return.

Stayed 1 night in Jul 2025

4/10 Poor

Zoe

Jul 3, 2025

Stayed 1 night in Jun 2025

8/10 Good

Joanne

Jul 2, 2025

Stayed 3 nights in Jun 2025

8/10 Good

Julie

Traveled with group

Jul 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

10/10 Excellent

DAVID, Woodland

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Traveled with partner

Jun 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place!

Stayed 1 night in Jun 2025

8/10 Good

Debra

Jun 28, 2025

Stayed 1 night in Jun 2025

8/10 Good

Sue

Jun 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

6/10 Okay

Kathy

Jun 25, 2025

Liked: Staff & service

The hotel is very run-down. There was mold in the bathtub. The pool, right outside our door was stagnant and unuseable. The only good thing was the free breakfast at the restsurant next door.

Stayed 2 nights in Jun 2025

6/10 Okay

Kathleen

Traveled with family

Jun 24, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This property is rundown and poorly maintained. The bathroom was representative--tub drains slowly, tub floor is slippery, the shampoo and conditioner receptacles on the wall were empty. The property grounds are also dirty and noisy.

Stayed 1 night in Jun 2025

4/10 Poor

Scot

Traveled with family

Jun 23, 2025

Disliked: Cleanliness, property conditions & facilities

This place needs some work. At the price we paid, we got ripped off. The grounds look like they need a pressure washer for at least a few days, then a deep scrub… Rooms look put together by a thrift shop manager.

Stayed 2 nights in Jun 2025

8/10 Good

Teresa, Monroe

Traveled with partner

Jun 22, 2025

Liked: Staff & service, amenities

Room was clean, large and convenient. Though it’s assessable, the soap , towel's, sink, additional security lock, handheld shower and bathroom mirror are all above the reach of anyone in a wheelchair. Also, our room had some type of air freshener that was a strong odor of maple syrup. After a while, it was a little overwhelming. The price was fair but far from what we would expect from a Best Western facility.

Stayed 2 nights in Jun 2025

10/10 Excellent

Becky, Boise

Traveled with group

Jun 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great place with clean and spacious rooms. Also has a really good restaurant next door

Stayed 1 night in Jun 2025

6/10 Okay

Dan

Jun 21, 2025

Liked: Staff & service

This facility certainly works for a stay of a night or two, but could use some updating and deodorizing in the rooms.

Stayed 1 night in May 2025

10/10 Excellent

Dorothy

Traveled with partner

Jun 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent. Love great customer service. Breakfast us the restaurant next door.

Stayed 1 night in Jun 2025

10/10 Excellent

wallace

Traveled with partner

Jun 20, 2025

Liked: Cleanliness

check in was smooth with no complications. the Hotel was full but my reservation was secured.

Stayed 1 night in Jun 2025

4/10 Poor

Steven

Jun 20, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

This property needs some repair,parking lot flower beds have been let go. It gets the job done. Cleanliness of the room seem to be good.

Stayed 1 night in Jun 2025

8/10 Good

Gavin

Traveled with partner

Jun 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities

On a 6 day trip, this was by far the most comfortable bed. Absolutely amazing. I slept like a rock because it was quiet and safe in the surrounding area. The complementary breakfast at Lumberjacks restaurant hit the spot. Overall, a really great experience.

Stayed 1 night in Jun 2025