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Surestay Plus Hotel by Best Western Susanville

2.5 star property

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Photo gallery for Surestay Plus Hotel by Best Western Susanville

Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board
Reception
Breakfast, lunch, dinner served; American cuisine
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
2785 Main Street, 2785, Susanville, CA, 96130-4741
  • Place, Lassen County Fairgrounds
    ‪5 min walk‬
  • Place, Roop's Fort
    ‪3 min drive‬
  • Place, Lassen County Chamber of Commerce
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room) | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Minibar, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(26 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Wet Bar, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed Suite with Jacuzzi Flat Screen Television Microwave Refrigerator Wetbar High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Larger Room, High Speed Internet Access, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 2

About the neighborhood

Susanville

Within a short walk of Lassen County Fairgrounds, Surestay Plus Hotel by Best Western Susanville is within 2 miles (3 km) of Roop's Fort. This 82-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Lassen County Fairgrounds - 5 min walk - 0.3 miles
  • Roop's Fort - 3 min drive - 1.6 miles
  • Lassen County Chamber of Commerce - 3 min drive - 1.6 miles
  • Lassen Historical Museum - 3 min drive - 1.6 miles
  • Lake Almanor - 55 min drive - 34.6 miles

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 90 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Frosty Mill - ‬2 min drive
  • ‪Courthouse Cafe - ‬5 min walk
  • ‪Taco Bell - ‬10 min walk
  • ‪Lassen Ale Works @ The Boardroom - ‬2 min drive

About this property

Surestay Plus Hotel by Best Western Susanville

At Surestay Plus Hotel by Best Western Susanville, guests have access to an outdoor pool, free WiFi in public areas, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.
Guests can expect to find flat-screen TVs with cable channels. Refrigerators, microwaves, and minibars are other standard amenities. Housekeeping is not available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Lobby
Super 8 by Wyndham Susanville
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 1,003 reviews
$86 nightly
The price is $94
Mar 22 - Mar 23
Total with taxes and fees
Super 8 by Wyndham Susanville

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant

Restaurants on site

  • Lumberjacks

Things to do

  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15.00

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20.00 per pet, per day, plus a deposit of USD 75.00 per stay
  • 2 total (80 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: USD 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-2:00 AM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Trailside
SureStay Plus Hotel Best Western Susanville
Best Western Trailside Inn Susanville
Best Western Trailside Susanville
Best Western Susanville
Best Western Trailside Hotel
Susanville Best Western
SureStay Plus Best Western Susanville
Surestay Plus By Susanville
Surestay Plus Hotel by Best Western Susanville Hotel
Surestay Plus Hotel by Best Western Susanville Susanville
Surestay Plus Hotel by Best Western Susanville Hotel Susanville

Frequently asked questions

What's there to do close to Surestay Plus Hotel by Best Western Susanville?

This hotel is located in Susanville within a short 7-minute walk of Lassen County Fairgrounds. You'll also find Diamond Mountain Casino and Lassen Historical Museum within a short drive.

How much does it cost to stay at Surestay Plus Hotel by Best Western Susanville?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Surestay Plus Hotel by Best Western Susanville on Mar 13, 2026 start from $135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Surestay Plus Hotel by Best Western Susanville?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Surestay Plus Hotel by Best Western Susanville feature a casino on the premises?

No, Surestay Plus Hotel by Best Western Susanville doesn't have a casino.

Will I find an indoor pool at Surestay Plus Hotel by Best Western Susanville?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until September.

Is Surestay Plus Hotel by Best Western Susanville a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at Surestay Plus Hotel by Best Western Susanville?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Surestay Plus Hotel by Best Western Susanville have a restaurant with a breakfast menu?

Yes, Surestay Plus Hotel by Best Western Susanville serves free full breakfasts at Lumberjacks each morning.

Will Surestay Plus Hotel by Best Western Susanville allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Surestay Plus Hotel by Best Western Susanville for a fee of USD 20.00 per pet, per day. A deposit of USD 75.00 per stay is collected.

Are there connecting rooms at Surestay Plus Hotel by Best Western Susanville?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Surestay Plus Hotel by Best Western Susanville?

No, you won't find guestrooms with balconies at Surestay Plus Hotel by Best Western Susanville.

Surestay Plus Hotel by Best Western Susanville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 387 out of 979 reviews
Rating 8 - Good. 322 out of 979 reviews
Rating 6 - Okay. 154 out of 979 reviews
Rating 4 - Poor. 76 out of 979 reviews
Rating 2 - Terrible. 40 out of 979 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
The rooms are old, but for the price, a fine place to stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Tamara

Stayed 1 night in Dec 2025

10/10 Excellent

Michele, Cottonwood

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Shower hot and good size fresh towels. Good sized rooms. Beds comfortable. Breakfast cooked to order.
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin, Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Bed was awesome
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Traveled with family and small children, Business traveler, Traveled with pets
Liked: Cleanliness
When I checked in I was told I paid up to Sunday but the Manager refunded us a night without telling us and then we had to pay one more night causing a lot of stress
Stayed 8 nights in Nov 2025

10/10 Excellent

ANHELICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with our stay. Will definitely be staying there again. Kind staff and clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Stayed 1 night in Nov 2025

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People ran up and down in front of our room at 3:20 in the morning.
Stayed 2 nights in Nov 2025

8/10 Good

Tom

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice large clean rooms. Check-in was great, and the Staff was very helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a late check in. Desk clerk was sooo nice checking be in quickly so we could get to our room and warm up as it was very cold. Complimentary breakfast was great with partnering lumberjacks restaurant.
Stayed 1 night in Nov 2025

10/10 Excellent

Justina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff was welcoming and made it quick and easy while also being super nice and friendly. The room was clean and supplied what I did not bring, such a relief. Would recommended and would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

Jerry

Stayed 4 nights in Nov 2025

8/10 Good

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Staff was friendly
Stayed 1 night in Nov 2025

8/10 Good

Madge, Coos Bay

Traveled with partner
Liked: Cleanliness, amenities
Definitely an older hotel with smallish rooms. However has been updated. Check in and check out clerks were fantastic
Stayed 1 night in Nov 2025

8/10 Good

Crystal

Stayed 1 night in Nov 2025

2/10 Terrible

Charles

Stayed 3 nights in Nov 2025

8/10 Good

Vincent

Liked: Staff & service
The staff was nice and we were able to get checked in early. It was clean and quite.
Stayed 1 night in Oct 2025

10/10 Excellent

Vickie, Harrison

Stayed 1 night in Oct 2025

4/10 Poor

David

Traveled with family
Disliked: Property conditions & facilities
No coffee pods in room on the second night, body wash pump bottle was empty.
Stayed 2 nights in Oct 2025

8/10 Good

Triston

Liked: Staff & service, property conditions & facilities
Staff was nice. A little roadnoise
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Cat friendly
Stayed 1 night in Oct 2025

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Thumbs up!
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Right off the freeway
Stayed 1 night in Oct 2025

4/10 Poor

Julie, Basalt

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
Very dated rooms catering to a LOT of construction workers vs families. Thin walls. Squeaky bed. Rough around the edges. Not very comfortable as a solo female traveler.
Stayed 1 night in Oct 2025

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