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Helena Park - Ultra All inclusive

5.0 star property
Luxury property on the beach, with outdoor pool

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Photo gallery for Helena Park - Ultra All inclusive

View from property
Private beach, white sand, sun loungers, beach umbrellas
Studio (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Room service
  • On private beach

Explore the area

View in a map
Sunny Beach, Sunny Beach, 8240
  • Place, Sunny Beach
    ‪2 min walk‬
  • Place, Platinum Casino
    ‪11 min walk‬
  • Place, Action Aquapark
    ‪2 min drive‬
  • Airport, Bourgas (BOJ)
    ‪32 min drive‬

Room options

View all photos for Double Room (Free Beach Access, Free Wifi, Parking)

Double Room (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi

Double Room (Free Beach Access, Free Wifi, Parking)

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Park View (Free Beach Access, Free Wifi, Parking)

Double Room, Park View (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi

Double Room, Park View (Free Beach Access, Free Wifi, Parking)

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Beach view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio (Free Beach Access, Free Wifi, Parking)

Studio (Free Beach Access, Free Wifi, Parking) | Free minibar, in-room safe, desk, free WiFi

Studio (Free Beach Access, Free Wifi, Parking)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

About the neighborhood

Nessebar

Located within a 5-minute walk of Sunny Beach, Helena Park - Ultra All inclusive is within a mile (2 km) of Platinum Casino. This 211-room, 5-star property welcomes business and leisure travelers with a private beach, a winery, and a full-service spa.

What's nearby

  • Sunny Beach - 2 min walk - 0.1 miles
  • Platinum Casino - 11 min walk - 0.6 miles
  • Action Aquapark - 2 min drive - 1.4 miles
  • Luna Park - 3 min drive - 1.6 miles
  • Sveti Vlas Central Beach - 4 min drive - 1.6 miles

Getting around

  • Bourgas (BOJ) - 31 min drive

Restaurants

  • ‪Beach Bar Fiesta - ‬4 min walk
  • ‪Helena - ‬4 min walk
  • ‪Bendita - ‬8 min walk
  • ‪Dolche Vita - ‬4 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Helena Park - Ultra All inclusive

Luxury property on the beach, with outdoor pool
Helena Park - Ultra All inclusive features a private beach, a winery, and a full-service spa. You can take advantage of free parking, along with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include an indoor pool, an outdoor pool, and a children's pool.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer spring water baths, hair dryers, and designer toiletries. Other amenities include free minibar items, balconies, and coffee makers.
A private beach and a health club are featured at the property. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Lions Health and Beauty. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon Barbecue
  • Dolphin Restaurant
  • Restaurant Poseidon

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterfall pool
  • Waterslide
  • Winery
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Built in 2004
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 0.51 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: EUR 30 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Pool access available from 9 AM to 7 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helena Park Hotel
Helena Park Hotel Sunny Beach
Helena Park Sunny Beach
Helena Park Hotel Sunny Beach, Burgas Province, Bulgaria
Helena Park Ultra All inclusive Hotel Sunny Beach
Helena Park Ultra All inclusive Hotel
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
Helena Park Ultra All inclusive All-inclusive property
Helena Park Ultra All inclusive Sunny Beach
Helena Park Ultra All inclusive
All-inclusive property Helena Park - Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park
Helena Park Ultra Inclusive
Helena Park Ultra All inclusive
Helena Park - Ultra All inclusive Sunny Beach
Helena Park - Ultra All inclusive All-inclusive property

Frequently asked questions

Can I book all-inclusive rates at Helena Park - Ultra All inclusive?

Helena Park - Ultra All inclusive is an all-inclusive resort and rates come with all meals. Activities include tennis, volleyball, and water fitness classes.

Is free cancellation available at Helena Park - Ultra All inclusive?

Helena Park - Ultra All inclusive provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What can I see near Helena Park - Ultra All inclusive?

This property is located in Nessebar, just steps from Sunny Beach. You'll also find Platinum Casino and Action Aquapark within a short drive.

Is parking available on site at Helena Park - Ultra All inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is a spa located at Helena Park - Ultra All inclusive?

Lions Health and Beauty is the property's spa and services include deep-tissue massages, Thai massages, Ayurvedic treatments, and detox wraps.

Does Helena Park - Ultra All inclusive have a casino on the premises?

No, Helena Park - Ultra All inclusive doesn't have a casino.

Is there an indoor pool at Helena Park - Ultra All inclusive?

Yes, this property has an indoor pool as well as an outdoor pool and a hot tub. Guests have pool access between 9 AM and 7 PM.

What do couples enjoy most about Helena Park - Ultra All inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, an outdoor pool, and a poolside bar.

Does Helena Park - Ultra All inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Helena Park - Ultra All inclusive have a restaurant that serves breakfast?

Yes, Helena Park - Ultra All inclusive has 3 restaurants, and serves free buffet breakfast each morning.

Will Helena Park - Ultra All inclusive allow pets to stay for free?

No, pets aren't allowed at Helena Park - Ultra All inclusive.

Are there connecting rooms at Helena Park - Ultra All inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How close is the airport from Helena Park - Ultra All inclusive?

The closest major airport to Helena Park - Ultra All inclusive is Bourgas (BOJ), which is 18.3 mi away (31 minutes by car).

Are there rooms with balconies at Helena Park - Ultra All inclusive?

Yes, every guestroom at Helena Park - Ultra All inclusive comes with a balcony with some featuring beach or park views.

Does Helena Park - Ultra All inclusive host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Helena Park - Ultra All inclusive.

Reviews

Helena Park - Ultra All inclusive Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 48 reviews
Rating 8 - Good. 12 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

Reviews

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

4/10 Poor

Nathan

Traveled with partner
Liked: Cleanliness, staff & service
Very nice property however very dated and showing signs of wear and tear with less then Upto standard facilities for the star rating
Stayed 9 nights in Jun 2025

8/10 Good

Michal

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 6 nights in Sep 2022

10/10 Excellent

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2022

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Raluca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Coming up Roses

This is an amazing hotel with GREAT Chefs and Staff. Everyone was so friendly. The all inclusive was nothing short of 5 star. I’d recommend this hotel to anyone staying in Sunny Beach.
Stayed 3 nights in Jul 2021

10/10 Excellent

Iliuta Catalin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice personal and the room Is according 5 starts standard.
Stayed 2 nights in Jun 2021

10/10 Excellent

Enache

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
If the Royal Palace Helena Park Hotel was an all inclusive cruise ship, it would be known as the Titanic not because of the level of service but the experience... -not issued wrist bands upon arrival and were refused drinks and when the bartender called the front desk they were told we weren’t untitled to drinks. Had to go back to front desk to get wrist bands -took numerous trips to the front desk to have the minibar switched over to the all inclusive package -air conditioning was shut down for the season so the room was 28 degrees -staff that just didn’t seem to know what they were doing, was very confused about what is included in the all inclusive package, the bar staff doesn’t know when the restaurant opens etc... They tout themselves as an ultra all inclusive, but they are far from it. This is suppose to be a 5-star resort, but in reality it’s more like a 3-star. Maybe we just got unlucky, but would not recommend this place to friends and would not stay there again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Aug 2019

6/10 Okay

Zahra

Disliked: Property conditions & facilities, room comfort

For families with kids not for couples or solo

For families and kids resort, including the “ ultra all paid for” system and kids entertainment. No direct access to beach or even view of beach. A bit disappointing when it comes to room comfort ( ie Pillows, no robs, no slippers, laundry..etc). Not a 5 star hotel or setup.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Keep the spirit

I stayed here last summer. This year seems that maintenance and cleaning staff are also on holiday. Still nice place, friendly atmosphere.
Stayed 2 nights in May 2019

10/10 Excellent

constantin eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helena Park Sunny Beach

comfortable hotel with nice outdoor and indoor pools, gym, welness center, sauna, several restaurants with variety of food. hotel is clean, has friendly staff. I loved the pool located in a nice yard, with the pool bar and a restaurant nearby. hotel is located in norther part of Sunny Beach in a quiet area. sunbeds near the thsea are also available by courtesy of the hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Martin, South Wales

Big enough for most, but small enough to carr

A lovely hotel, that's big enough to have everything you need, but small enough to care. All the staff were very friendly and helpful. The restaurant staff went out of there way to make our anniversary extra special. Some of our family are booked to go again in June.
Stayed 14 nights in Aug 2018

10/10 Excellent

Antoaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best 5* hotel in Sunny Beach

Wonderful hotel, good food, amazing staff!
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2018

10/10 Excellent

Enache

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2018

8/10 Good

Carl, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel, it is out of the way of the strip which is great for a relaxing holiday and it is not noisy at all during the day.
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Timothy, Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

It was great. The staff was all very friendly. They spoke very good English. Just a very nice relaxing atmosphere.

10/10 Excellent

Guy, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing, beautiful garden, large rooms , very close to the beach. We had an Ultra all inclusive packege , that supposed to include everything , but for some reason the Sauna and Spa area except the indoor pool were for extra charge. The food in the hotel is good, but everyday it was almost the same. We get a room upgrade for free and can say that the service is awesome. Real 5 star hotel , I will visit Helena Resort again.

10/10 Excellent

dean, Norwich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

August 2015 holiday

Had a lovely stay, the staff were very friendly, plenty of food to choose from and very tasty I only had chips 1 lunchtime. Hotel was very clean and I would definitely go back.

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