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Sanctoo Suites and Villas

5.0 star property
VIP Access

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River Private Pool Villa (Free entrance to Bali Zoo) | Living area | 53-inch LCD TV with cable channels, TV, Netflix
River Private Pool Villa (Free entrance to Bali Zoo) | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers
Couples treatment rooms, body treatments, body scrubs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Singapadu, Gang Beji, South Ubud, Sukawati, Bali, 80852
  • Place, Bali Zoo
    ‪5 min walk‬
  • Place, Singapadu Banyan Tree
    ‪12 min walk‬
  • Place, Bali Bird Park
    ‪6 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Garden Private Pool Villa (Free entrance to Bali Zoo)

Garden Private Pool Villa (Free entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Garden Private Pool Villa (Free entrance to Bali Zoo)

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for River Private Pool Villa (Free entrance to Bali Zoo)

River Private Pool Villa (Free entrance to Bali Zoo) | View from room

River Private Pool Villa (Free entrance to Bali Zoo)

  • River view
  • 3229 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Free Entrance to Bali Zoo)

Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite (Free Entrance to Bali Zoo)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Pool Access (Free Entrance to Bali Zoo)

Suite, Pool Access (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Suite, Pool Access (Free Entrance to Bali Zoo)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite Aviary (Unlimited Access To Bali Zoo)

Family Suite Aviary (Unlimited Access To Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Family Suite Aviary (Unlimited Access To Bali Zoo)

  • Garden view
  • 947 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Panoramic Suite (Free Entrance to Bali Zoo)

Panoramic Suite (Free Entrance to Bali Zoo) | Premium bedding, minibar, in-room safe, desk

Panoramic Suite (Free Entrance to Bali Zoo)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Special Offer Suite (Free Entrace to Bali Zoo)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Sukawati

Located 2.1 mi (3.4 km) from Sukawati Market, Sanctoo Suites and Villas is within a 15-minute drive of other popular attractions like Tegenungan Waterfall. This 5-star hotel has 40 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Bali Zoo - 5 min walk - 0.3 miles
  • Singapadu Banyan Tree - 12 min walk - 0.7 miles
  • Bali Bird Park - 6 min drive - 1.4 miles
  • Bali Fun World - 9 min drive - 2.1 miles
  • Ubud Palace - 17 min drive - 7.8 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 57 min drive

Restaurants

  • ‪The Jungle Club Bali - ‬11 min walk
  • ‪Tlaga Singha - ‬9 min walk
  • ‪Bali Buda - ‬3 min drive
  • ‪Alam Sari Luwak Coffee - ‬18 min walk
  • ‪The Sanctoo Restaurant - ‬3 min walk

About this property

Sanctoo Suites and Villas

At Sanctoo Suites and Villas, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for IDR 700000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a library.
53-inch LCD TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include patios, minibars, and electric kettles.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.
The onsite spa has couples treatment room(s). Services include body scrubs, body treatments, and manicures and pedicures.

Similar properties

Exterior
Rumah Luwih Bali
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 128 reviews
$73 nightly
The price is $81
Mar 29 - Mar 30
Total with taxes and fees
Rumah Luwih Bali

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 400,000 for adults and IDR 250,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Built in 2015
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 700000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 400000 for adults and IDR 250000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 700000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Sanctoo Villa Hotel Sukawati
Sanctoo Villa Hotel
Sanctoo Villa Sukawati
Sanctoo Villa
Sanctoo Suites Villas
The Sanctoo Villas Spa
Sanctoo Suites And Sukawati
Sanctoo Suites and Villas Hotel
Sanctoo Suites and Villas Sukawati
Sanctoo Suites Villas CHSE Certified
Sanctoo Suites and Villas Hotel Sukawati

Frequently asked questions

What's there to see within easy reach of Sanctoo Suites and Villas?

This hotel is located in Sukawati, close to Ubud Monkey Forest, Ubud Traditional Art Market, and Ubud Palace. You'll also find Gatot Subroto and Sukawati Market within a short drive.

How much does it cost to stay at Sanctoo Suites and Villas?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Sanctoo Suites and Villas on Apr 26, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Sanctoo Suites and Villas?

Yes, valet parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Sanctoo Suites and Villas?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, mani/pedis, and massages.

Does Sanctoo Suites and Villas feature a casino at the property?

No, Sanctoo Suites and Villas doesn't have a casino.

Will I find an indoor pool at Sanctoo Suites and Villas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Sanctoo Suites and Villas a good place to stay for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature private pools.

Are there hot tubs at Sanctoo Suites and Villas?

No, but this hotel does have a steam room.

Does Sanctoo Suites and Villas have a restaurant that serves breakfast?

Yes, Sanctoo Suites and Villas serves buffet breakfast each morning for a surcharge from its restaurant.

Will Sanctoo Suites and Villas allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sanctoo Suites and Villas.

Does Sanctoo Suites and Villas have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sanctoo Suites and Villas?

The closest major airport to Sanctoo Suites and Villas is Ngurah Rai Intl. Airport (DPS), which is 17.9 mi away (57 minutes by car).

Can I book a room with a balcony at Sanctoo Suites and Villas?

Yes, every guestroom at Sanctoo Suites and Villas comes with a patio with some featuring river or garden views.

Does Sanctoo Suites and Villas offer wedding services?

Take advantage of the wedding venue at Sanctoo Suites and Villas if you plan to say "I do" during your trip.

Sanctoo Suites and Villas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 9 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jade, Camillo

Stayed 4 nights in Nov 2025

8/10 Good

Leah

Traveled with partner
Liked: Cleanliness, staff & service
Friendly and clean. Furniture a bit worn
Stayed 2 nights in Oct 2025

10/10 Excellent

Cassian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.
Stayed 6 nights in May 2025

10/10 Excellent

zeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Kacper

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the zoo. Staff was a little too pushy but overall amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Stayed 5 nights in Feb 2025

6/10 Okay

Travel

Stayed 1 night in Jan 2025

6/10 Okay

Vu

Stayed 3 nights in Mar 2024

10/10 Excellent

layne

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very neat staff friendly great views highly recommend
Stayed 2 nights in Mar 2024

8/10 Good

nizar

Liked: Amenities
Many things in the villa were dated. PowerPoints didn’t work. Pool is awesome, breakfast could be better. Staff were kind
Stayed 5 nights in Aug 2023

2/10 Terrible

Gina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was far off to the main tourist strip. More so in the badk streets of Ubud. The room was not clean. Both towels i attempted to pickup had makeup stains and dirt from previous people. The toilet had a dirty ring around it. The bed sash also had stains on it. The seat in front of the bed had a dead bug. We immediately checked out after 10 minutes. Did not unpack at all. Definitely not a 5 star resort - more of a 2 star. Very old and outdated. Nothing is modern. Would not come back or recommend.
Stayed 3 nights in Jul 2023

10/10 Excellent

carlos

Stayed 2 nights in Jan 2023

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant stay!

Throughly enjoyed our experience at The Sanctoo Villas! The villas were amazing, very well cleaned and kept and out of the world! We loved having free admission to the zoo which was also a massive plus of the stay at the zoo. The only negative was a late check in as we arrived on time at 2pm for check in time which it was said to be, and were not checked into the room at 3:30pm and didn’t have our bags delivered until 4pm, however I completely understand if there was issues with previous guest and late check outs. The staff were professional and great at resolving the issue as well as giving a sincere apology! Also very thankful for the man who was on the reception desk at night for helping us with a taxi to our next destination as 3 of our taxi’s we booked cancelled.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location especially when traveling with kids. In the middle of the zoo. Fantastic staff, big villas and great restaurant.
Stayed 3 nights in Jan 2019

6/10 Okay

E, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall; high end experience with a high end price tag. You can play with elephants and eat with orangutans. Their American style meals were mediocre, the breakfast was good, the Asian dishes were better. It is located near Ubud, which is driving distance to other tourist spots (Goa Gajah, Monkey Forest, Mount Batur, and etc.). I ordered steak and it reminded of a steak I would get at a major diner out here in the US (think Dennys or Waffle House). The Nasi Goreng (Asian fried rice) for breakfast was good. Other villas delivered the breakfast to your room, this villa required you to walk to the restaurant or you can request their golf cart to taxi you to the restaurant free of charge. The customer service was good and the employees were kind. The price tags were similar to how they would be at an american hotel, but being in Bali. The room was nice with HD tv’s, full sized tub, king sized bed, gazebo next to a pool. Remember, the villa is owned and operated by the zoo, so keep in mind there will be a lot of children around. The kids were yelling and running around next door which became somewhat of an issue as it got later into the night and I wanted to sleep. You get unlimited entrance to the zoo which comes with your villa stay. The zoo was a great experience and you can get up close and personal with plenty of exotic animals. You can pay to feed a bengal tiger or have your breakfast with an orangutan.
Stayed 3 nights in Nov 2018

6/10 Okay

Yi Lian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stayed in the Elephant Villa no 12 and we had bed bug bites and my skin had a slight rash after I swam in the pool. But we do love the proximity to the zoo.
Stayed 2 nights in Oct 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning villas

The villas are beautiful, clean, spacious and have lovely pools. We had dinner with the elephants one night, great value, delicious buffet and amazing interaction with elephants, orang-utans and other animals. Two dance shows included that were great. The only let down was breakfast.One morning was breakfast in the restaurant. The choices meant you could have fruit, but then no juice, muesli but no toast. Next morning we ordered in the villa. We were shocked that it cost IDR 150.000 for delivery to the villa, and it was stone cold, one strip of fat to pass as bacon, decent coffee was extra too. Also we booked delivery for 9.30 to sleep in. Yet got a call at 8 am to confirm our order! At the price of these villas breakfast needs to be great, no extra cost for delivery and quality ingredients. Otherwise loved the villas and we will be back.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Ubud, maybe the best in Bali

This is without doubt one the best hotels I have stayed in. Very personal, very thoughtful and amazing service and quality. The grounds are stunning, the rooms are huge, the free entry to the zoo is also great. I would recommend this as the best hotel in Ubud easily maybe the best in Bali!
Stayed 6 nights in Dec 2017

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay. Just need more food variety.
Stayed 3 nights in Sep 2017

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury retreat

Amazing villas! The staff are amazing and couldn't do enough for you and you are also staying right in the grounds of the zoo which is amazing. The zoo itself is lovely, quite small but a really enjoyable morning or afternoon out. The villa and private pool are beautiful with a huge bathroom. The only downside is the restaurant which although is good quality lacks a little in menu choice.
Stayed 3 nights in Aug 2017

8/10 Good

Georgia

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful hotel with friendly staff. Unfortunately very few of them could speak English, including the front desk staff at times, which made organizing simple things like transport and the bill very difficult.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amacing and beautifull hotel!!

Rooms: perfect, 100% privacy, clean, luxurius... excelent!!!

10/10 Excellent

Victoria, San Francisco, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5-star luxury at its best, spectacular stay

I've stayed in many hotels around the world and this is by far the nicest place i've ever stayed. It's quiet, serene, the staff is incredibly attentive and the food is incredible. Having your own private pool is incredible. I cannot recommend it highly enough!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay if you like the zoo, rainforest + ubud

Brilliant hotel very private not overpriced or over developed. Unbelievable setting, amazing villas and amazing location with free buggy rides and free entry to the zoo. One of the best stays I have ever had

8/10 Good

Gaurav, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at the Luxurious Villa in Bali...

The VIlla is just like heaven you can imagine anything more on this. The Staff is too Friendly and really helpful. The rooms are super clean and you feel like you are in palace.\ Just need to improve on Vegetarian stuff and Breakfast keeps repeating always which is a bit sad.

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