See all properties

The Windsor Hotel by Hoco Hotels Collection

Property class: 2.5

Choose dates to view prices

Photo gallery for The Windsor Hotel by Hoco Hotels Collection

A modern hotel lobby with a sofa, coffee table, and chandelier.
A modern living room with a sofa, armchairs, a coffee table, and artwork on the walls.
A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.
A modern elevator with a metallic finish, a glass door, and a small sign above it.
The Windsor Hotel facade with a classic brick exterior, large windows, and a prominent entrance.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
23 Albert St, Stratford, ON, N5A 3K2
  • Place, Avon Theatre
    ‪2 min walk‬
  • Place, Stratford City Hall
    ‪2 min walk‬
  • Place, Festival Theatre
    ‪15 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪53 min drive‬

Room options

View all photos for Mini Suite

A modern living room with a sofa, coffee table, and a lamp. There is a bed with a headboard and a painting on the wall.

Mini Suite

8.2 out of 10
Very good
(11 reviews)
  • 275 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

A hotel room with a large bed, two chairs, a desk, and a window with a view of buildings.

Corner King Room, 1 King Bed, Non Smoking, Private Bathroom, Stair access only

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 260 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, Private Bathroom

A hotel room with a large bed, two bedside tables with lamps, a chair, a desk with a chair, and a wardrobe.

Classic Room, 1 King Bed, Non Smoking, Private Bathroom

7.8 out of 10
Good
(12 reviews)
  • 235 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A neatly made bed with white linens, two bedside tables with lamps, a large framed artwork above the bed, and a window with curtains on the left.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(29 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

A modern hotel room with a sofa, a small table, a chair, a bed with white bedding, and two bedside lamps.

King Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds

A hotel room with two beds, a nightstand with a lamp, and large windows with curtains.

Family Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Apartment

A modern living room with a sofa, chairs, a coffee table, a rug, a TV, and a lamp.

Signature Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 900 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

A hotel room with a wooden desk, a chair, a television mounted on the wall, and a window with a view of the city.

Classic Room, 1 Queen Bed, Non Smoking, Private Bathroom

7.6 out of 10
Good
(17 reviews)
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Mini Suite

A hotel room with two beds, a large abstract painting, a chandelier, and a round mirror.

Mini Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 325 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

About the neighborhood

Stratford

Located in Stratford City Centre, The Windsor Hotel by Hoco Hotels Collection is next to popular attractions like Stratford City Hall and Avon Theatre. This 35-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Avon Theatre - 2 min walk - 0.1 miles
  • Stratford City Hall - 2 min walk - 0.1 miles
  • University of Waterloo Stratford Campus - 5 min walk - 0.3 miles
  • Tom Patterson Theatre - 6 min walk - 0.4 miles
  • Festival Theatre - 15 min walk - 0.8 miles

Getting around

  • Stratford Station - 13 min walk
  • London, ON (YXU-London Intl.) - 50 min drive

Restaurants

  • ‪Black Swan Brewing Company - ‬3 min walk
  • ‪Coffee Culture Cafe & Eatery - ‬2 min walk
  • ‪Jenn And Larry's Brittle And Shakes - ‬4 min walk
  • ‪Mercer Kitchen | Beer Hall - ‬4 min walk
  • ‪Gilly's Pubhouse - ‬2 min walk

About this property

The Windsor Hotel by Hoco Hotels Collection

Guests of The Windsor Hotel by Hoco Hotels Collection have access to free WiFi in public areas. Self parking is offered for CAD 20 per night. The 24-hour front desk has staff standing by to help with luggage storage and concierge services.
Guests can expect to find free WiFi and 40-inch TVs with digital channels and Netflix. Bathrooms have hair dryers and free toiletries. Espresso makers and ironing boards are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

A spacious lobby with a reception desk, seating area, and a large flat-screen TV mounted on the wall.
Rodeway Inn Festival
Stratford
  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
7.2 out of 10, Good, 1,002 reviews
$63 nightly
The price is $74
Nov 8 - Nov 9
Total with taxes and fees
Rodeway Inn Festival

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CAD 25 for adults and CAD 10 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 1881
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out fee: CAD 50

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Reception is closed Sundays in the winter.

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CAD 25 for adults and CAD 10 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Late check-out fee: CAD 50

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.

Property is also known as

Albert St
Albert St Inn
Albert St Inn Stratford
Albert St Stratford
St Albert Inn
Albert Street Inn Ltd Stratford
Albert Street Inn Ltd
Albert Street Ltd Stratford
Albert Street Ltd
Windsor Hotel Inc. Stratford
Windsor Inc. Stratford
The Albert Street Inn Ltd
The Windsor Hotel
Windsor Hotel Inc.
The Windsor Hotel by Hoco Hotels
The Windsor Hotel by Hoco Hotels Collection Hotel
The Windsor Hotel by Hoco Hotels Collection Stratford
The Windsor Hotel by Hoco Hotels Collection Hotel Stratford

Frequently asked questions

Is free cancellation available at The Windsor Hotel by Hoco Hotels Collection?

The Windsor Hotel by Hoco Hotels Collection provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Windsor Hotel by Hoco Hotels Collection?

As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at The Windsor Hotel by Hoco Hotels Collection on Nov 8, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Windsor Hotel by Hoco Hotels Collection?

This hotel is situated in Stratford City Centre, just steps from Stratford City Hall and Avon Theatre, and within a short walk of Tom Patterson Theatre. You'll also find Festival Theatre and Upper Queen's Park less than a mile away.

Is there parking available at The Windsor Hotel by Hoco Hotels Collection?

Yes, uncovered parking is offered for CAD 20 per night with in/out privileges.

Does The Windsor Hotel by Hoco Hotels Collection feature a casino at the property?

No, The Windsor Hotel by Hoco Hotels Collection doesn't have a casino.

Will I find an indoor pool at The Windsor Hotel by Hoco Hotels Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Windsor Hotel by Hoco Hotels Collection?

Amenities that appeal to couples at this hotel include Netflix, an espresso maker, and turndown service.

Does The Windsor Hotel by Hoco Hotels Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Windsor Hotel by Hoco Hotels Collection feature a restaurant that includes a breakfast menu?

Yes, The Windsor Hotel by Hoco Hotels Collection serves continental breakfast each morning for a surcharge from its restaurant.

Will The Windsor Hotel by Hoco Hotels Collection allow pets to stay for free?

No, pets aren't allowed at The Windsor Hotel by Hoco Hotels Collection though service animals are welcome.

Does The Windsor Hotel by Hoco Hotels Collection have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Windsor Hotel by Hoco Hotels Collection?

The closest major airport to The Windsor Hotel by Hoco Hotels Collection is London, ON (YXU-London Intl.), which is about 25.1 mi away.

Are there rooms with balconies at The Windsor Hotel by Hoco Hotels Collection?

No, there aren't any guestrooms with balconies at The Windsor Hotel by Hoco Hotels Collection.

The Windsor Hotel by Hoco Hotels Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 202 out of 574 reviews
Rating 8 - Good. 180 out of 574 reviews
Rating 6 - Okay. 100 out of 574 reviews
Rating 4 - Poor. 69 out of 574 reviews
Rating 2 - Terrible. 23 out of 574 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was clean and comfortable. The staff were helpful. Air conditioner button did not work, but the remote did. All around, very good experience.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for enjoying the Stratford festival! Clean and quiet rooms, and great food in their new restaurant!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful. Our room was clean and had all that we needed for a 1 night stay. The location is perfect as it is close to many restaurants and the Avon theatre
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the mattress was excellent and overall the interior is clean looking, modern and cozy. Very competitively priced, friendly helpful staff, will book early again next season to ensure there is availability. Super happy with our stay and very close and walkable to all amenities, theatres, restaurants, shops, etc.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. Clean rooms and good beds. It was a good stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to so much downtown,
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Friendly staff and clean room!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made sure I felt welcomed from the moment I walked through their door. The complimentary breakfast had lots of wonderful options, and even my gluten-free toast! It was a pleasure staying and I would highly recommend it.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good however parking was too expensive. Should be included in the price of the room.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was efficient. Reserved parking was ready before checking time. Staff were friendly and personable. Location was excellent. I would definitely stay again.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes breakfast items were fresh and excellent customer service. Airconditioning were perfect too.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to theatres, park and shops. Paid parking and not the greatest view as it is an old hotel and downtown but still enjoyed my stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great you could walk to restaurants and even the Festival theater. The hotel was old, but I’ll refurbished. It was quiet and we had a very pleasant day.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor Hotel was a wonderful experience. The staff is friendly and very helpful. We were in the apartment. My children/grandchildren were in 2 other suites. Our room because a great gathering area for meals and family fun. Though the rooms might use a little up grade, everything was clean and working. Would definitely return.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious. Loved the extra seating area with the couch & tv, which had Roku & a lot of viewing options. Also liked that the smaller bed had a wall which separated it from the tv area. Shower was very nice and the staff was very helpful and friendly. Location is excellent, walking distance to the Avon and lots of restaurants and shops.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super efficient check-in (after doing the online check-in), very kind and courteous staff, great location, rooms was clean and comfortable. Not a super large selection of items for breakfast but what was served was quality (sourdough bread, gluten free options etc). Will definitely go back
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Continental breakfast was horrible. Toilet needed fixing Never like paying for parking when you are staying at a their hotel. On the pro side, very quaint and perfect for being in the downtown area, close to shops and restaurants and walking trails.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The renewed Windsor Hotel is a gem in the heart of Stratford. Walking distance to the Avon, to restaurants and shops, yummy continental breakfast included in the room. The room itself was a night and day experience from the last time i was here in 2018. An excellent rebirth of a longstanding hotel in the city.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and very pleasant. Be sure to book parking well in advance. As so often in beautiful small towns, parking is at a premium - not a lot of overnight spaces anywhere.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old antique feel. But clean rooms and very quiet in spite of the old architecture. Friendly staff. Great location for festival goers and within walking distance of local shops and restaurants. Not much in the way of amenities but has a lot of charm.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!! Amazing staff, amazing location. Some updates done, but as it’s a historic building, the rooms are dated. They even have a free snack table!!!! Definitely coming back
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautifully decorated hotel. Vintage floors. European decor. Prime location. Close to shops, restaurants , and the theatres are all within a walking distance of the hotel The food at Casa Restaurant on site is delicious. The staff are hospitable. Lovely spacious rooms. We will return. Thanks for a great stay.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quiet, clean and once the renovations are fully completed, will serve the guests well.
Stayed 2 nights in Mar 2026