Le Parc Hôtel, Restaurants & Spa4.0 out of 5.0
Recent guest reviews
Only an hour drive from EuroAirpot near Basel, Switzerland you'll find a place to relax, enjoy nature and explore Obrenai and travel Alsace Route de Wine. The hotel is made out of several old buildings that are connected. The hotel kept its old charm while renovating it's interior. The rooms are nice and the junior suites are magnificent two story complex, with the bedroom are additional shower are on a mezzanine. The hotel has a large indoor pool and a small - possibly too small spa area. Two tiny steam rooms accommodating two people at a time, a larger sauna and one more compartment for two. As well as three heated Stone benches - only one functioning. So the Spa is somewhat disappointing. They are building a new pool and spa area that should offer more space and options. Close to the hotel you'll find a creack to walk along a stream of water in a wooded area, making the 2.5km walk very relaxing. The town of Obernai is about 15 min walk from the hotel. Obernai kept it's looks and ambiance for centuries. You'll enjoy walking around and having traditional Alsace food. The stuff is professional and very accommodating to meet the gusts' needs.
We stayed there a Saturday night. We were quite happy with the size the room despite very used furnitures. We could relax at the spa but nothing exceptional, very tiny sauna and hamam and the overall sensation it was old. However the indoor pool was really nice. The highlight was the fantastic food we had at the restaurant and the great cocktails we had at the bar. The food itself is a reason good enough to go there ! The breakfast was too pricey for its value given there was not a single vegetable offered! Otherwise regular offering of cheeses, cold meat and eggs. Will definitely go back there !
Great though small Hotel with a memorable Restaurant! The wellness area was a little disappointant, but just due to the size.... However this is in progress, as of 2019 they will have a much larger area. Rooms are very nice.
Higly recommended top hotel with great staff and excellent cuisine. Very nice premises. Beautifull spa and pool. Perfect place for a relaxing long weekend to be pampered by great food and drinks. Certainly to be repeated.
We came with friends after staying at the hotel several years ago. Upon arrival we were very dissapointed to see that there is no garden, outside pool or terrace, just a huge whole. Of couse we appreciate that the owners build a new Spa, but they should mention that works are going on. No real excuses, discounts or amenities as a compensation. Look at the webside: No note or comment on that. Very dissapointing!
We enjoyed our extended week at Le Parc and it is a lovely hotel, but I feel I have no choice but to mark it down to three stars due to security concerns and several advertised facilities being no longer available. Let's get the cons out of the way first. Le Parc continues to advertise on its website, on all its literature (including the welcome card handed out on arrival) and hotel booking sites that it has an outdoor pool, garden, fitness centre and business centre. None of these facilities are available. The outdoor pool and garden have been torn up and are now a large building site where a new spa is being erected. We were given a form letter on arrival explaining the pool and garden were not available, but their website still advertises them. The fitness centre does not exist, and has obviously not existed for so long that the younger receptionist I asked had never heard of it and had to ask an older colleague who said it no longer existed, even though again it was advertised on their printed welcome card. So my husband brought his workout gear all the way from the UK for nothing. The business centre is closed 'due to works' when I asked to use it, with no timetable on when it will open. Security was a constant worry because guests are openly encouraged to place and remove their own keys from the pigeonhole area at reception. Many times throughout the week when we did so, reception was unmanned and we could have easily taken any or multiple keys. Or, reception was manned but they were head down at the computer and paying no attention to what key we took. I tried leaving my key on the desk for reception to put away on the first day and the receptionist looked at it as if it were a turd and left it there for several minutes while she did other things (I watched from the lobby as I was nervous that she hadn't put it away) before grudgingly putting it away herself. Also, our hotel door had no internal lock or chain so the only protection was the single latch of the door itself. Strangely enough the door was fitted with a deadbolt but it could only be turned from the outside, not the inside, so offered no protection to anyone with a key. I felt vulnerable in the room especially with the keys so easily available to anyone walking through Reception. There is an in-room safe so I made sure to keep all my valuables and passport etc in there as much as possible. Now to the Pros: this is a beautiful hotel and our room (a Junior Suite) was lovely and well appointed. We had a balcony, and an in-room fridge which was stocked with complementary water every day. There are no tea/coffee making facilities, which I missed, nor a mini-bar (didn't miss that). The beds and linen are very comfortable and we had three televisions (mainly foreign language apart from a few news channels in English). Spa towels and a basket to carry them are provided, as are dressing gowns and slippers which you can wear through the hotel down to the lovely pool and spa area. The pool was great, deep enough at 1.4m to swim in properly, and with jets for interest. Unfortunately it closed early at 7:30pm every day so we didn't always get back from sightseeing in time to use it. There are loungers, two scented-oil jacuzzi baths, and a downstairs sauna and steam room area. It was really nice having a swim in the morning (open from 7am) or when we got back early enough. Parking at the front of the hotel is quite limited so we rarely got a space there (and you have to do a three-point turn to get out again when you are disappointed) but there is a bigger lot around the back of the hotel. I can't comment on the food in the hotel as it was way too expensive for us to try, starters from 24 euros! We used the room fridge to keep some picnic supplies in and breakfast foods that we bought at the supermarket. The hotel is conveniently located for walking into town, and is right next to an (expensive) chinese restaurant which we didn't try and a nearby degustation vintners where we bought a couple of very nice bottles of local wine. There is a public park nearby which we strolled around one evening. So a lovely hotel but consider bringing your own tea supplies and be very wary about security in your room. We booked online through a major travel site for a much cheaper rate than the rate stated on our room door.
When we couldn't get reservations at our favorite place in the middle of the old city, we made reservations at Le Parc which is located just a short walk up the hillside from the old city. The staff was extremely friendly here and even went above and beyond in helping me locate a street in town. The buffet breakfast was worth the extra as it saved us from walking back into the town and included eggs any way you wanted as well as assorted breads and fruit. The only problem we had while staying there was that the bathroom in our room was extremely tight. We had to almost enter the room sideways and were very worried that we would either bump into the corner of the sink with our hip or hit our head standing up or sitting down on the toilet (which my husband did in the middle of the night)! Would ask for a "large" bathroom when making reservations. I'm not sure if other rooms have similar problems, but I assume that each room is different. The property is upgrading their facilities, so this issue may not come up once the renovations are complete.
Great hotel, not to big, Lovely pool, Lovely spa, friendly and helpful staff. Le Stub served nice lunches (Oysters). Great bar. Could it better? I don't Think so. In the summerheat we relaxed at the pool. In the morning it was a Quick visit to the spa. I will certainly come back.
Located within easy walking distance of town in a residential area, this hotel has a lovely spa and swimming pools. The room was not huge but was nicely decorated with a nice view. Very well lit. We would have prefer a shower separate from the bath, but not a big issue. Would also have preferred one double quilt rather than two singles on the bed. The service was excellent at the reception and the bar. We ate dinner in the resturant which was excellent and good value. Very good beef dish as the main course. The chocolate soufflé was excellent as was the brioche pudding. We would stay at the hotel again. Definitely a very good 4 star hotel with excellent facilities.
The hotel is located somewhat off the center of the village in a wonderful traditional building and has spacious parking. The standard room is nice. One couple upgraded to an outstanding delux room with a balcony facing the nice garden and the outdoors swimming pool. The indoor spa is very nice. The staff was very friendly and helpful. It is certainly a place to stay in our next trip.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1300 reviews