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BEST WESTERN Hôtel de l'Europe by HappyCulture

4.0 out of 5.0

Recent guest reviews

The hotel is located in the heart of Strasbourg and is walking distance from the train station. The staff are lovely and very helpful. The hotel was originally built in the 1600s so oozes character and charm. The rooms have been fitted with the modern day fixtures so the rooms are very functional. Highly recommend this hotel. Room including bathroom was clean. The bed was very comfortable.

We have seen some small hotel rooms (travelled 31 countries), but this hotel has the new category for the TINNIEST room. We are not big people. My wife is 130 & I am 160 pounds. If you are a big person, stay away from this hotel. The bathroom toilet between the two walls are 6" & 8" (I have seen a traditional Japanese inn in Kyoto, Japan bigger than this dimension). If you are stuck between the toilet walls, forget about the reception office to rescue or respond to you. We visited the hotel in the middle of October & the temperature was in the low 50's. So we asked the receptionist to show us to operate the temperature gage (which was inoperable). We called the desk four times between 7-10pm, and no response. Her answer was that they will send up a repair person in 20 minutes. They could have been honest with us from the beginning that their master control in the office is turned off for the entire hotel, but they refused to acknowledge it. We have no clue how this hotel was recommended by TripAdvisor. The usual comments from the reviewers were location of this hotel, but Strasbourg is a small town that you can navigate from any direction, and the moderate price shouldn't be the factor for the your selection of this hotel.

Very good location with easy access to train station. Clean but very small room. Good bathroom and shower. Easy walking distance to Petit France and the Cathedral. Breakfast was more on continental side but adequate. Can find better room prices going to their direct website. Overall a nice one night stay.

The staff takes the cake. Every single person very friendly and helpful. Charming place conveniently located. We walked from the train station and then everywhere else. Don't miss the boat ride around the city. We had a 4th floor room which was not terribly convenient for my 6'6" boyfriend but we made it work. Surely, they would have changed us but we did not ask. Great breakfast buffet. Well appointed rooms in historic building. Can't give this place enough fabulous reviews - it really was so very enjoyable.

This is an attractive hotel in a good location. Our room was huge, massive by European standards, and the bed was extremely comfortable. While there is a lot of attention to decor, there is not nearly enough on maintenance. We had issues with the AC, plumbing and lights in the room, tub, and with the front door of the hotel itself. One other down side is a lot of street noise in this lively part of the old city center. Staff was helpful, breakfast was great but a bit crowded. I would stay here again but just a little more upkeep would make this hotel truly excellent.

The hotel ist very close to the "Petit France" district and actually close to everything, right in the center. Staff was nice and helpful Rooms where nicely decorated, comfy bed. Did not have breakfast, so cannot say anything about that. Great is that kids stay for free if they don't need a extra bed. Only 2 negative points: Wifi is terrible and if connection is there it is excruciatingly slow (so that's where the rating went from 5 to 4). Secondly parking is 18 EUR per day! Ok given the fact that in a nearby parking garage it is 44 EUR per day it could be considered a bargain.

Nice historic hotel in the old city centre, staff is very helpfull, hotels has only parking for 6 cars,but you can park in parking Tanneurs or KLeber and you pay only 18 euro per 24 hours ( prices 2017). Rooms are small but fully equipped its a mix of modern and old style. Coffee is for free at the entance of the hotel and every evening there is happy culture hour you receive for free a glass of wine and a sandwich of slice of cake. Breakfast is very good eveuthing you want is available.

The location is great, just a few steps from Petite France, and a short walk to the Place Kleber and the Cathedral. The staff was extremely helpful and friendly. The hotel may need a little updating - our air conditioning did not work (heard from two other guests - one it worked, the other had the same issue) and a light was out in the bathroom. These were minor issues though. My biggest complaint is not with the hotel or staff, but just that the area is very noisy at night. Trash is collected across the street at 6AM, and tourists in the area stay up fairly late. I suspect there are not quiet areas anywhere in the centre, but would want to let others know it can get a bit noisy here. Otherwise, very much enjoyed the hotel.

The house is very old and you can feel the spirit of the older days, but is comfortable for guests. It is in the middle of Grand Rue and you can easily walk to the sights and to the shopping streets. The staff has been very helpful and they have a small parking, which was as expensive as the parking next door. The room was clean as well as the bathroom. Free wifi. They offer a Happy Hour with a glass of good wine and a guglhopf. The value for money was really good I think.

The hotel is charming, well situated, lovely breakfast, SUPERB front office staff: Marie Christine, Marc, Agathe, omigosh I forgot her name ... Helene? Front Office Manager? Made the stay just wonderful. They absolutely went out of their way to help me when I stupidly let my battery run down in the car (parked at Tanneur) and came to my rescue when ____ Car Rental failed to., I know I am omitting the evening clerk and also the morning young lady who retrieved the jumper cables for me. All in all, they are ALL to be commended. OH, YES! Mouz (sp?) who was the champion in resuscitating dead batteries!! The owners need to bonus them all! Splendid employees! Thanks again so much!!

38 Rue Du Fosse Des Tanneurs Strasbourg Bas-Rhin

Hotel highlights

  • Walking distance to Covered Bridge and Our Lady of Strasbourg Cathedral
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Located in Historic Center, BEST WESTERN Hôtel de l'Europe by HappyCulture is within a 10-minute walk of popular sights such as Covered Bridge and Our Lady of Strasbourg Cathedral. This 60-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. Alsatian Museum and L'Oeuvre Notre Dame Museum are also a short walk from this Strasbourg hotel.


Dining

For your convenience, breakfast is served for a fee each morning. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free daily manager's reception.


Rooms

All 60 soundproofed rooms provide espresso makers, free newspapers, and free local calls. Guests can expect free WiFi and satellite TV. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

BEST WESTERN Hôtel de l'Europe by HappyCulture features free WiFi in public areas, a meeting room, and a business center. Self parking is available for EUR 16 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 3

Deluxe Room, 2 Single Beds, Non Smoking (Larger Room)

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 774 reviews