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BEST WESTERN Hôtel de l'Europe by HappyCulture

4.0 out of 5.0

Recent guest reviews

I booked this Hotel not only from the reviews but for the charm of the Half Timbered Building. On our arrival we were early so understandably our room was not ready, the Staff were really friendly and welcoming, to our surprise we were given an upgrade, our suite was very spacious and beautifully presented with lots of timber and just a lovely space, it was located on the first floor a corner room which allowed us to view not only the street below but also to the side, we were very greatful for our upgrade. The location was ideal in Petite France area easy walking distance of all you want to see. At 6pm they have what they call Happy Time where you are given a wine and on the night we were their a slice of cake particular to the area, very enjoyable. Take time to explore the staircase from the first floor upwards very old worldly just beautiful, it was a pleasure to call this Hotel home for two nights, highly recommended.

Not much to look at outside but this old building with half timber is gorgeous inside! We were very surprised when we got to our room and saw how beautiful it was and spacious with our upgrade. We even loved the creaky floors and the decor around the halls was well done. The staff was awesome as we came in after midnight and even accommodated us with parking out front of the hotel during our stay. The hotel is perfectly located in the heart of Strasbourg close to our favorite creperie and of course the Apple Store not far from there and Cathedral. The tram line is close as well.

On arrival we were checked into the tiniest room ever on the third floor. We asked for a bigger room and we were given a delightful room in the old part of the hotel on the top floor at the same rate. Fabulous service. All the staff were utterly charming and the location couldn't be better. We had breakfast in 3 different local cafés, all lovely. I would definitely stay here again.

I loved this hotel and everyone who works there! I was made to feel welcome even before I arrived...(thanks M.C.!) The location is ideal as I parked my car and kept it parked for my entire stay. The hotel has great character, an awesome breakfast area that is maintained to the desires of each guest, and excellent ambience right down to the exposed wood support beams throughout the hotel. Oh! And Strasbourg ain't bad either. Kidding aside, this was an extremely satisfying and pleasurable visit to one of the nicest parts of France I've had the fortune of seeing. Keep it up guys! Hope to see you again in the near future!

This is a great hotel with really helpful cheerful staff. The front desk staff were really useful with tips of what to do. The location is amazing right in Petite France within a 30 second walk of the canals & bars and restaurants. In the evening they have a happy hour where you can sample complementary Alsace wine & cake/bread. Very welcome after our long drive. If you have reserved parking the hotel is in a pedestrian zone so be sure to look out for the post with the buzzer on it or you'll drive around in circles! The hotel is full of character with lots of the original architecture still retained in the building. A lovely breakfast was included in our room rate which sets you up for the day. We had a great stay here

The best part of this hotel is its location - ten minutes from the main train station and within walking distances from all the major attractions. Its a little noisy in the early evening as the street below is full of restaurants. The room is OK not very modern but the bathroom have been refurbished recently. No problem with facilities in the room apart from some noise from the ceiling - only minimal - not a major concern.

Even with a cane everything was within walking distance. Hotel and staff were delightfull. Will definitely stay there again given the chance. The breakfast selection was far more generous in selection with a wide variety of fresh items. Include a tour on the canals and walk along the same waterways where possible to fully appreciate the two views.

This hotel is located in a pedestrian zone, so Map Quest GPS will take you in circles and you will never find it! We finally called the hotel and this very nice and very patient lady talked us to the hotel over 10-12 minutes. You have to turn southwest off of Rue du Vingt-Deux Novembre onto Rue du Fosse-des-Tanneurs and stop at the steel pipe bollards protecting the pedestrian zone. Then call the hotel and they will lower the bollards so you can drive to the entrance and unload your luggage. After unloading, paid parking is available at Indigo parking garage back up the Rue du Fosse-des-Tanneurs (two blocks). We stayed in room 405 which was large enough, but dark, even with the lights on. The bath room was enormous! WIFI was off-and-on, except in the lobby. We had a beer in the bar near the lobby. The staff was very helpful, but at night speaking in English was sometime daunting for them. I tried German, and it worked sometimes. The hotel is in a great location for walking to la Petite France (canals and lots of restaurants) and the Cathedral. We ate breakfast at the hotel one day and it was the worst breakfast I have ever had in Europe, especially the coffee. I suggest that you walk toward the parking garage to the next corner and eat a pastry with coffee at the KRN Boucher-Charcuterie. Yes, I know they sell meat, but they also have breakfast that is tasty and reasonably priced. We ate some delicious hamburgers right across the street at Stueck Burger.

We were watching TV at night in the hotel room and a family that had just checked into the hotel were able to use their keycard to enter our room!! We immediately went to the concierge to fix the issue and apparently our room was still showing that it was vacant. The guy working the night shift didn't really know what he was doing. So the next morning, we asked to see the manager. Of course she was very apologetic and didn't understand why that happened. She checked the computer and it was now showing that our room was occupied. She said that if the deadbolt in the room is used, that you're unable to open the door from the outside with a keycard. We went back to the room to test out her claim. It was completely untrue because we were able to open the door with a keycard from the outside even then the door was bolted on the inside! Management really needs to check this out. Don't stay in Room 404. That's the reason why I ranked "Hotel Facilities and Condition" with a low score. The location of the hotel, otherwise, was fantastic.

The location was impecable. After walking the whole old city, we decided that we could have not get a better place. Luckily we got a huge room for the price of the small one, booking the same day after 5PM. They even have parking 1/2 price the regular rate! ...the best part??? Air Conditioning!!!! that was a huge bonus in August! Also for canceling noises from the street.

38 Rue Du Fosse Des Tanneurs Strasbourg Bas-Rhin

Hotel highlights

  • Walking distance to Covered Bridge and Our Lady of Strasbourg Cathedral
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Business center

Located in City-Centre - Petite France, BEST WESTERN Hôtel de l'Europe by HappyCulture is within a 10-minute walk of popular sights such as Covered Bridge and Our Lady of Strasbourg Cathedral. This 60-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area. Alsatian Museum and L'Oeuvre Notre Dame Museum are also a short walk from this Strasbourg hotel.


Dining

For your convenience, breakfast is served for a fee each morning. Order from room service to satisfy your hunger without leaving your room, quench your thirst with a drink at the bar/lounge, and chat with other guests at the free daily manager's reception.


Rooms

All 60 soundproofed rooms provide espresso makers, free newspapers, and free local calls. Guests can expect free WiFi and satellite TV. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

BEST WESTERN Hôtel de l'Europe by HappyCulture features free WiFi in public areas, a meeting room, and a business center. Self parking is available for EUR 16 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include coffee/tea in a common area, express check-in, and express check-out.

Room options

Superior Room, 2 Single Beds, Non Smoking

Twin 2 | Sleeps 2

Superior Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 3

Deluxe Room, 2 Single Beds, Non Smoking (Larger Room)

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 827 reviews