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The Upper House

Property class: 4

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Photo gallery for The Upper House

A cozy room with a fireplace, leather sofas, and a plaid carpet.
A large, rectangular brick building surrounded by dense trees, with a paved driveway and a small garden area in front.
An outdoor patio with wicker furniture and large umbrellas.
A garden with a conservatory, trees, and a building with a green roof.
A grand staircase with a chandelier, a dining area with a table and chairs, and a carpeted floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE
  • Place, World of Wedgwood
    ‪5 min drive‬
  • Place, Trentham Gardens
    ‪6 min drive‬
  • Place, Trentham Monkey Forest
    ‪7 min drive‬
  • Airport, Manchester (MAN)
    ‪74 min drive‬

Room options

View all photos for Double Room, Balcony

A hotel room with a bed, a desk with a lamp, a television on the wall, and a window with curtains.

Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a television, a desk, and a door.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Single Room

A hotel room with a bed, a chair, a desk with a lamp, a television, a window with curtains, and a ceiling light fixture.

Executive Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a computer, a TV, and a view of the outdoors.

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Executive Double or Twin Room

A hotel room with a large bed, a bedside table with a lamp, a chair, a desk with a mirror, and a window with curtains.

Executive Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed
  • Free wired internet

View all photos for Executive Double Room

A bedroom with floral wallpaper, a bed with a green blanket, bedside lamps, a nightstand, and a mirror.

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Luxury Suite

A bedroom with a large bed, a chair, a nightstand, and a window with curtains.

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a chandelier, a mirror, and a desk with a lamp.

Family Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free wired internet

View all photos for Classic Triple Room

A hotel room with a bed, a sofa, a small table with a remote control, a lamp, and a door leading to another room.

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Double Room, Balcony

A conservatory with a glass roof, a brick balcony, and a view of a residential street with cars and trees.

Double Room, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a nightstand, a lamp, a chair, and a desk with a lamp.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Single Room

A bedroom with a bed, a chair, a desk with a computer, a lamp, a ceiling light fixture, a window with curtains, and a picture on the wall.

Executive Single Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

About the neighborhood

Stoke-on-Trent

World of Wedgwood is within 2 miles (3 km) of The Upper House while other popular attractions such as Trentham Monkey Forest are within 3 miles (5 km). This 24-room, 4-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • World of Wedgwood - 5 min drive - 1.5 miles
  • Trentham Gardens - 6 min drive - 2.9 miles
  • Trentham Monkey Forest - 7 min drive - 2.9 miles
  • Longton Park - 9 min drive - 3.8 miles
  • bet365 Stadium - 13 min drive - 6.8 miles

Getting around

  • Blythe Bridge Station - 15 min drive
  • Manchester Airport (MAN) - 59 min drive

Restaurants

  • ‪Cadwaladers - ‬10 min drive
  • ‪Hem Heath - ‬7 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Poste of Stone (Wetherspoon) - ‬7 min drive
  • ‪Proven Pizzaria - ‬7 min drive

About this property

The Upper House

At The Upper House, guests have access to free WiFi in public areas, conference space, and free newspapers. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are other standard amenities.

Similar properties

A modern restaurant with a central seating area, multiple dining tables, and a variety of chairs.
Hilton Garden Inn Stoke on Trent
Stoke-on-Trent
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 798 reviews
$74 nightly
The price is $89
Oct 4 - Oct 5
Total with taxes and fees
Hilton Garden Inn Stoke on Trent

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

MastercardVisa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is free cancellation available at The Upper House?

The Upper House offers free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Upper House?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at The Upper House on Oct 18, 2026 start from $141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to The Upper House?

This hotel is located in Stoke-on-Trent, close to Trentham Gardens, World of Wedgwood, and Trentham Monkey Forest. You'll also find Longton Park and Gladstone Pottery Museum within a short drive.

Will I be able to park at The Upper House?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does The Upper House feature a casino?

No, The Upper House doesn't have a casino.

Will I find an indoor pool at The Upper House?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Upper House?

Couples staying at this hotel will appreciate amenities like free wired internet as well as a restaurant and a bar/lounge.

Does The Upper House have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Upper House have a restaurant with a breakfast menu?

Yes, The Upper House serves free cooked-to-order breakfasts each morning from its restaurant.

Will The Upper House allow pets to stay free of charge?

No, pets aren't allowed at The Upper House though service animals are welcome.

Does The Upper House have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at The Upper House?

Yes, some guestrooms at The Upper House offer a balcony and may feature garden views.

The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 269 out of 370 reviews
Rating 8 - Good. 84 out of 370 reviews
Rating 6 - Okay. 12 out of 370 reviews
Rating 4 - Poor. 3 out of 370 reviews
Rating 2 - Terrible. 2 out of 370 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was incredible, room was beautiful with the high ceilings and the grounds were beautiful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with beautiful country views. Comfy beds and the cooked breakfast was very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds. The staff were friendly, and the rooms were clean. Would stay here again.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and grounds. Very helpful staff. Good food.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Beautiful grounds
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Really good breakfast. Hotel set in beautiful surroundings.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly located for visiting the potteries! Breakfasts were fantastic and highly recommend an evening meal as well
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice breakfast, friendly staff (and cat!) and easy parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our night at The Upper House. Nice comfortable room with a balcony. Beautiful gardens, meals & service were excellent. Nice friendly staff. Would stay again for longer.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

bev

Liked: Cleanliness, staff & service, amenities
Lovely location, friendly staff
Stayed 1 night in Feb 2026
Verified review

8/10 Good

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, loads of parking and apparently nice walks which we didn’t have time to explore.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities
This is a charming country house and everyone was amazing. We enjoyed a walk around the property and the food was spot on. You can’t go wrong staying here if in the neighborhood. If you’re also familiar wrote ceramics, you’ll find several ships about 10-15 mins away that is a great place to browse and shop.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with private balcony. Food was exceptional. All staff were so friendly. One of the loveliest hotels I’ve stayed in. Will definitely be back very soon!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Everyone and everything was perfect.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nathanael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained. Staff were amazing.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good stop over en route to Sharkbait Reef @ Alton Towers
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, very helpful staff. Lovely room. Great location. Slight downside was our room was over the function suite, but the noise stopped by midnight, and we had a great nights sleep after. Plenty of choice for breakfast, and freshly prepared to order. Only 15 minutes to our gig in Stoke, but beautiful rural location, with pretty gardens to enjoy
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful grounds, the staff were very friendly and helpful wish i could of stayed longer to walkvthe grounds, the food in the restaurant was exceptional
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Tasty comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel, We had a problem with our room but the very nice man on reception swapped rooms for us and so our stay was a good one. Lovely gardens, friendly staff. Thank you
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Amazing location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, friendly staff. Great, peaceful location
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing, location was great and the house was very charming.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Paul

Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025