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The Crown Hotel

Property class: 2

Choose dates to view prices

Photo gallery for The Crown Hotel

A reception area with a counter, a clock, and a staircase leading to a balcony.
A hotel room with two single beds, a large bed, a bathroom with a mirror, and a striped wall.
A historic building with a prominent sign for 'The Crown Hotel'.
A hotel room with two beds, each with a red and black striped bedspread, white pillows, and white towels. There is a framed picture on the wall and a window with curtains.
A hallway with framed pictures on the walls, a door on the left, and a sign above a door on the right.

Reviews

4.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
545 King Street, 545 King Street, Stoke-on-Trent, England, ST3 1HD
  • Place, Gladstone Pottery Museum
    ‪10 min walk‬
  • Place, St Giles Church
    ‪4 min drive‬
  • Place, Parkhall Country Park
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪71 min drive‬

Room options

View all photos for Double Room

A neatly made bed with white linens and two rolled towels placed on it.

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with two single beds, a large bed, a bathroom with a mirror, and a striped wall.

Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two single beds, a large bed, a bathroom with a mirror, and a striped wall.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Double Room

  • 75 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Stoke-on-Trent

Within a short walk of Gladstone Pottery Museum, The Crown Hotel is within a mile (2 km) of St Giles Church. This 45-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Gladstone Pottery Museum - 10 min walk - 0.6 miles
  • St Giles Church - 4 min drive - 1.1 miles
  • Awesome Walls, Stoke on Trent - 4 min drive - 1.5 miles
  • Parkhall Country Park - 5 min drive - 1.3 miles
  • Alton Towers - 34 min drive - 15.6 miles

Getting around

  • Longton Station - 1 min walk
  • Manchester Airport (MAN) - 52 min drive

Restaurants

  • The Coffee House
  • ‪McDonald's - ‬7 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪The John Marston - ‬16 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

The Crown Hotel

Guests of The Crown Hotel have access to free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Crown Hotel Hotel
The Crown Hotel Stoke-on-Trent
The Crown Hotel Hotel Stoke-on-Trent

Frequently asked questions

What's there to do close to The Crown Hotel?

This hotel is located in Stoke-on-Trent within a short 7-minute walk of Gladstone Pottery Museum. You'll also find Trentham Gardens and bet365 Stadium within a short drive.

How much does it cost to stay at The Crown Hotel?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at The Crown Hotel on Oct 11, 2026 start from $41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at The Crown Hotel?

Yes, secured self parking is offered for free at the hotel.

Does The Crown Hotel include a casino at the property?

No, The Crown Hotel doesn't have a casino.

Is there an indoor pool at The Crown Hotel?

No, there is no indoor pool at this hotel.

Does The Crown Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Crown Hotel have a restaurant that serves breakfast?

No, The Crown Hotel doesn't have a restaurant that serves breakfast.

Does The Crown Hotel allow pets to stay for free?

No, pets aren't allowed at The Crown Hotel.

Does The Crown Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Crown Hotel?

The closest major airport to The Crown Hotel is Manchester Airport (MAN), which is about 26.8 mi away.

Are there rooms with balconies at The Crown Hotel?

No, there aren't any guestrooms with balconies at The Crown Hotel.

The Crown Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 11 out of 80 reviews
Rating 8 - Good. 11 out of 80 reviews
Rating 6 - Okay. 12 out of 80 reviews
Rating 4 - Poor. 8 out of 80 reviews
Rating 2 - Terrible. 38 out of 80 reviews

4.6/10

Cleanliness

5.2/10

Staff & service

4.4/10

Amenities

3.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic and clean
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Untidy room hotel it self could do with a good clean car park very Untidy won't be using this hotel again
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful room Whole place had a bad smell
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faulty electric sockets. Cramped room with bed against wall, bathroom with barely enough room to use toilet. No bar or breakfast room. Guests smoking weed outside front door. Parking is on an unmaintained area at rear of hotel. Cheap but won’t stay again.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
Or recommend
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Could do with some refurbishment
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
cheap hotel and the only good thing about it is the price
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
How this hotel is even allowed on this website is beyond me. The staff even said 'this isn't a nice place to stay' when I arrived, the condition of the room was disgusting, there was faeces in the toilet, toilet roll stuck to the ahoer chrtain, thick dust and splats and marks on every wall and surface. Safe to say i did mot complete my stay there, when I say stay away I mean STAY AWAY.
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The shower was full of mold, the room stank of mold, the kettle was broken, the heater was hanging off the wall, the light above the sink was in bits, we didn’t feel safe.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Perfect setting to film a murder documentary.
Stayed 1 night in Mar 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Awful scruffy hotel
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly and helpful. And he let me check in a few hours before the normal check in time.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness
The evening receptionist was lovely, friendly and very helpful. The bed was comfortable, the en suite was clean, there was a portable heater when it got a little cold at night. On the first night of my stay the single room I was given did not have a kettle so the receptionist changed it for a room with a kettle at no extra charge to me.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great staff and room was cosy with a large bathing area. Nice sized parking area jusf behind, although that's relatively dependent on how "decently " others chhose to park. The bedroom door had an adequate lock, the door itself felt "flimsy"... so even though the bed was really comforrable, i didn't sleep like so well asdoor lets sijnd in too wasily bre
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

As an experience it sure is something.
Stayed 1 night in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Definetly didn’t look as good as the pics. Took 20 minutes to run a bath. Had to keep the window open as it was boiling in the hotel. Where ever you moved you had creaking floorboards. Worst mattress we’ve ever slept on. No support whatsoever. Walls looked like either discovered or damp patches. No toiletries for bathroom except toilet roll. Regular clientele of the hotel look like it’s gets used as a doss house. Folk near the entrance drinking alcohol and smoking certain substances. Won’t be returning. Paid less for decent hotels with no problems and all the extras.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Staff & service
It was very bad .the whole hotel have bad smile.The hotel is very bad
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is a good budget choice. I think many people have very high unreasonable expectations these days. It was fine for me.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

I received a cancellation email 2 days prior our arrival due to a fire in the hotel. I called the hotel to validate. So we were obviously disappointed and had to look for an alternative for accommodation. I hope I get reimbursed.
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
Booked 2 rooms and when we got there got told only one was booked beds were shot springs gone overall just didnt enjoy the stay
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was honestly one of the worst hotel experiences I've had. The place looks neglected from the moment you arrive, the parking area was full of rubbish and broken items and generally felt unsafe. Inside things didn't improve. The room had clearly not been properly cleaned or updated in years. the ventilation fan was covered in dust and grime, and the walls had marks and stains all over them. Everything felt worn out and it generally made the room feel unhygienic and uncomfortable to stay in. I definitely would not recommend staying here unless you have no other choice. we booked for two nights and left after one.
Car Park
Ventilation fan
Bed base
Headboard
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We felt that the hotel offered very good value for money for a short few hour stay on route to our destination. It is true to say the hotel was full of charcter and one could easily imagine how beautiful it was in its heyday.... however time has clearly taken its toll. It seemed to have a variety of characters staying there..... Certainly one may feel vulnerable in the sirrounding area.... but the car park was close and included in the cost of the room. We have no complaints whatsoever. EXCELLENT VALUE FOR MONEY
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Cancelled booking hours before check in

Cancelled room on day hours before check in and left me and family stranded with no place to sleep for the night. Staff didn’t care and said not their problem.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is worse, cockroaches everywhere, smelly room, the TV is not working, and despite complaining to the staff, nothing was done.
Stayed 1 night in Jul 2025