The property was nice. It was convenient to everything and the shuttle was nice to be able to use. The property was NOT clean. When we first walked in, the unti looked ok, but when we got in it and started unpacking, it looked like all they did was a surface clean (and that's being generous). We found old pills on the ground, an old used razor in the shower, a lot of hair and dirt in the corners and on the floor, and mold under the garbage can lid. The floors were not clean at all. The beds were not comfortable either. The kitchen had plenty of utensils and was nice. We cooked a couple of meals in it and that worked out nicely. The hot tub was nice and everything worked in the unit. If they would clean it properly, I would give it a lot higher mark. The people at iTrip were really nice and helpful. I would not stay here again but I wasn't totally disappointed in it, if that makes sense. A lot to choose from in the area for the money I spent. I'd gamble on a different property next time we come to Steamboat.