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The Westin St. Thomas Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for The Westin St. Thomas Beach Resort & Spa

2 bars/lounges, swim-up bar, poolside bar, beach bar
2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property
On the beach, white sand, beach cabanas, beach towels
2 bars/lounges, swim-up bar, poolside bar, beach bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Yacht Haven Grande Marina
    ‪3 min drive‬
  • Bolongo Bay
    ‪5 min drive‬
  • Magens Bay Beach
    ‪10 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min drive‬

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Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 65-inch Smart TV with digital channels, TV, Netflix

Suite, 1 Bedroom

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

7.4 out of 10
Good
(17 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(26 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.2 out of 10
Very good
(22 reviews)
  • 350 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.2 out of 10
Good
(10 reviews)
  • 350 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

8.8 out of 10
Excellent
(9 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

  • 375 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Ocean View

  • 625 sq ft
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Terrace)

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Partial Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Garden View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, Garden View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Partial Ocean View

8.0 out of 10
Very good
(14 reviews)
  • 355 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking, Balcony

  • 625 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Charlotte Amalie

The Westin St. Thomas Beach Resort & Spa places you next to Frenchman's Bay and Morningstar Beach. This 394-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 3 restaurants.
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What's nearby

  • Skyride to Paradise Point - 3 min drive - 1.0 mile
  • Yacht Haven Grande Marina - 3 min drive - 1.2 miles
  • Blackbeard's Castle - 5 min drive - 2.4 miles
  • Bolongo Bay - 5 min drive - 2.4 miles
  • Magens Bay Beach - 10 min drive - 4.9 miles

Getting around

  • Cyril E. King Airport (STT) - 20 min drive

Restaurants

  • ‪The Tap & Still - ‬3 min drive
  • ‪The Smoking Rooster - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy’s - ‬3 min drive
  • ‪Limetree Beach Pool Bar - ‬5 min drive

About this property

The Westin St. Thomas Beach Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Guests of The Westin St. Thomas Beach Resort & Spa have access to a full-service spa, 3 outdoor pools, and a gym. Valet parking is USD 35 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 42 per person one-way. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and 65-inch Smart TVs with digital channels and Netflix. Tempur-Pedic beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, safes, and phones. Change of towels is available on request.
3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Languages

English

Similar properties

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8.2 out of 10, Very Good, 2,108 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Crib (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.00 per stay
  • Cribs/infant beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

Frequently asked questions

Are free cancellation options available at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Westin St. Thomas Beach Resort & Spa?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at The Westin St. Thomas Beach Resort & Spa on Aug 14, 2025 start from $327.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Westin St. Thomas Beach Resort & Spa?

This resort is located in St. Thomas and just steps from Morningstar Beach and Frenchman's Bay. You'll also find Bolongo Bay and Yacht Haven Grande Marina within a short drive.

Is parking available on site at The Westin St. Thomas Beach Resort & Spa?

Yes, valet parking is offered for USD 35 per day. Accessible parking is also available for guests.

Is a spa located at The Westin St. Thomas Beach Resort & Spa?

Heavenly Spa is the resort's spa and services include deep-tissue massages, prenatal massages, and couples treatments.

Does The Westin St. Thomas Beach Resort & Spa have a casino?

No, The Westin St. Thomas Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Westin St. Thomas Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is The Westin St. Thomas Beach Resort & Spa good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and an ocean-view restaurant.

Are there hot tubs at The Westin St. Thomas Beach Resort & Spa?

No, but this resort does have a steam room.

Does The Westin St. Thomas Beach Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, The Westin St. Thomas Beach Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin St. Thomas Beach Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Westin St. Thomas Beach Resort & Spa for a fee of USD 150 per pet, per stay.

Are there connecting rooms at The Westin St. Thomas Beach Resort & Spa?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to The Westin St. Thomas Beach Resort & Spa?

The closest major airport to The Westin St. Thomas Beach Resort & Spa is St. Thomas (SPB-St. Thomas Seaplane Base), which is 3.4 mi away (12 minutes by car). Another top airport is Cyril E. King Airport (STT), which is located 5.8 mi away (20-minute drive).

Can I book a room with a balcony at The Westin St. Thomas Beach Resort & Spa?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or garden views.

Does The Westin St. Thomas Beach Resort & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin St. Thomas Beach Resort & Spa.

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 134 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very friendly staff good food
Stayed 1 night in Apr 2025

8/10 Good

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Stayed 6 nights in Mar 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Good dining options. Good food. Good rooms. Recently renovated.

8/10 Good

Tyrene

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Amenities
Wonderful resort
Stayed 4 nights in Apr 2025

10/10 Excellent

Shirley, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a fantastic panoramic view. We see cruise ships going in and out every day and I had three beautiful pools. The front desk staff was very helpful. Frank in particular was amazing.
Stayed 5 nights in Mar 2025

6/10 Okay

MONIKA

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

James

Traveled with family
Liked: Amenities
Amazing will definitely be back
Stayed 4 nights in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the staff were great! The rooms were very nice and comfortable. The one issue I had was the beach was not at the Weston proper but rather at Buoy the adjacent property. This is misleading. I pulled up your site on the internet and it shows the beach. This is misleading as it is not right in front of the Weston building. I booked the reservation under the belief the beach would be at the "Weston" property. Misleading advertising!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was perfect. Staff was very nice. Room was great. Beach and pool areas were amazing. Wonderful Stay overall :)
Stayed 5 nights in Mar 2025

6/10 Okay

Nitsone

Stayed 5 nights in Mar 2025

10/10 Excellent

Denada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place.
Stayed 9 nights in Mar 2025

6/10 Okay

patrice, Lakewood

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very poor service at the Asian restaurant {twice} Algee on all the chairs in the pool , was bad and also the bar pool , staff was very nice , food was good in every restaurants
Stayed 6 nights in Mar 2025

4/10 Poor

Jacqueline

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Staff & service

Gorgeous property - slow service

The Westin St. Thomas offers a stunning beachfront paradise with breathtaking views and gorgeous grounds. The property itself is a Caribbean gem with its pristine beaches and well-maintained facilities. Unfortunately, the beautiful setting was consistently undermined by frustratingly slow and inattentive service. Wait times at restaurants were excessive, requests for basic amenities required multiple follow-ups, and staff often seemed overwhelmed or disinterested. Room service was particularly disappointing, with orders arriving cold and incomplete. While I would return for the idyllic location and picturesque setting, the service quality falls well short of what you'd expect from a resort of this caliber and price point. If management could improve staff responsiveness and overall service standards, this would be a five-star destination.
Stayed 10 nights in Mar 2025

10/10 Excellent

Jason

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding resort in a great location!
Stayed 7 nights in Feb 2025

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

6/10 Okay

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
My room had a flashing fire alarm flashing all night.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A++

Great place to stay. Fantastic staff and great food. I will definitely be visiting again very soon.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristy

Stayed 4 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniel Kamdon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful resort. Very professional and friendly staff. It was phenomenal all around
Stayed 5 nights in Feb 2025