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The Westin St. Thomas Beach Resort & Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for The Westin St. Thomas Beach Resort & Spa

View from property
2 bars/lounges, swim-up bar, poolside bar, beach bar
Exterior
2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Place, Frenchman's Bay
    ‪1 min walk‬
  • Place, Morningstar Beach
    ‪1 min walk‬
  • Place, Havensight Mall
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 65-inch Smart TV with digital channels, TV, Netflix

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

7.8 out of 10
Good
(23 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(38 reviews)
  • Garden view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.4 out of 10
Very good
(36 reviews)
  • Ocean view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Partial Ocean View

7.6 out of 10
Good
(15 reviews)
  • Partial ocean view
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

8.2 out of 10
Very good
(12 reviews)
  • Garden view
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Terrace, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Terrace, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Terrace, Ocean View

  • Sea view
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View

  • Partial ocean view
  • 625 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 625 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Partial Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Roll-in Shower)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Garden View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Ocean View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Ocean View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Garden View

Suite, 1 Bedroom, Garden View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Partial Ocean View

8.2 out of 10
Very good
(16 reviews)
  • Partial ocean view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Charlotte Amalie

The Westin St. Thomas Beach Resort & Spa places you next to Frenchman's Bay and Morningstar Beach. This 394-room, 4.5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 3 restaurants.
View more Resorts in Charlotte AmalieOpens in a new window

What's nearby

  • Frenchman's Bay - 1 min walk - 0.0 miles
  • Morningstar Beach - 1 min walk - 0.1 miles
  • Havensight Mall - 2 min drive - 1.0 mile
  • Yacht Haven Grande Marina - 3 min drive - 1.2 miles
  • Blackbeard's Castle - 5 min drive - 2.4 miles

Getting around

  • Cyril E. King Airport (STT) - 18 min drive

Restaurants

  • ‪Virgin's Haven - ‬4 min drive
  • ‪Dockside Bar - ‬4 min drive
  • ‪Paradise Point - ‬6 min drive
  • ‪Shorebird - ‬4 min walk
  • ‪The Tap & Still - ‬3 min drive

About this property

The Westin St. Thomas Beach Resort & Spa

Luxury resort on the beach, with 3 outdoor pools
Guests of The Westin St. Thomas Beach Resort & Spa have access to a full-service spa, 3 outdoor pools, and a gym. Valet parking is USD 35 per day if you plan to drive, or hop aboard the airport shuttle during limited hours for USD 42 per person one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and concierge services. Other amenities at this beach resort include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect to find free WiFi and 65-inch Smart TVs with digital channels and Netflix. Tempur-Pedic beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, safes, and phones. Change of towels is available on request.
3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.

Similar properties

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8.0 out of 10, Very Good, 2,354 reviews
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Margaritaville Vacation Club - St. Thomas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Crib (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (48 inch wide door)
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - December 2022
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 40.00 per stay
  • Cribs/infant beds are available for USD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 34 for adults and USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin St Thomas & Spa
The Westin St. Thomas Beach Resort & Spa Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin St. Thomas Beach Resort & Spa St. Thomas
The Westin St. Thomas Beach Resort & Spa Resort St. Thomas

Frequently asked questions

Are free cancellation options available at The Westin St. Thomas Beach Resort & Spa?

The Westin St. Thomas Beach Resort & Spa offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at The Westin St. Thomas Beach Resort & Spa?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at The Westin St. Thomas Beach Resort & Spa on Mar 1, 2026 start from $625.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Westin St. Thomas Beach Resort & Spa?

This resort is located in St. Thomas, just steps from Pacquereau Bay and Morningstar Beach, and within a short walk of Frenchman's Bay. You'll also find Bolongo Bay and Havensight Mall within a short drive.

Is there parking available at The Westin St. Thomas Beach Resort & Spa?

Yes, valet parking is offered for USD 35 per day. Accessible parking is also available for guests.

Is a spa located at The Westin St. Thomas Beach Resort & Spa?

Heavenly Spa is the resort's spa and services include hot stone massages, prenatal massages, and couples treatments.

Does The Westin St. Thomas Beach Resort & Spa have a casino?

No, The Westin St. Thomas Beach Resort & Spa doesn't have a casino.

Will I find an indoor pool at The Westin St. Thomas Beach Resort & Spa?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

Is The Westin St. Thomas Beach Resort & Spa good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 3 outdoor pools, and an ocean-view restaurant.

Does The Westin St. Thomas Beach Resort & Spa have a hot tub?

No, but guests can enjoy a steam room at this resort.

Does The Westin St. Thomas Beach Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, The Westin St. Thomas Beach Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Westin St. Thomas Beach Resort & Spa allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Westin St. Thomas Beach Resort & Spa for a fee of USD 150 per pet, per stay.

Does The Westin St. Thomas Beach Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to The Westin St. Thomas Beach Resort & Spa?

The closest major airport to The Westin St. Thomas Beach Resort & Spa is St. Thomas (SPB-St. Thomas Seaplane Base), which is 3.4 mi away (12 minutes by car). Another top airport is Cyril E. King Airport (STT), which is located 6.3 mi away (18-minute drive).

Are there rooms with balconies that I can book at The Westin St. Thomas Beach Resort & Spa?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy ocean or garden views.

Does The Westin St. Thomas Beach Resort & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at The Westin St. Thomas Beach Resort & Spa.

The Westin St. Thomas Beach Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 610 out of 1065 reviews
Rating 8 - Good. 185 out of 1065 reviews
Rating 6 - Okay. 130 out of 1065 reviews
Rating 4 - Poor. 65 out of 1065 reviews
Rating 2 - Terrible. 75 out of 1065 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Aviguel

Stayed 3 nights in Dec 2025

8/10 Good

Todd Anthony, Oregon

Stayed 6 nights in Dec 2025

8/10 Good

Ellen K

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great! For a hotel property the food was very good! However the fact the majority of the property is cashless is a bit of an issue for change for tipping hotel staff.
Stayed 7 nights in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the best trip I’ve ever experienced in entire life! The views, people’ staff & food was top tier! The beach, edge pool and swim up bar was breathtaking! I’m ready to plan the next vacation & bring my family back! Being this was a bday trip for myself & my sister! Thank you for a great time & stay ❤️
Stayed 3 nights in Oct 2025

10/10 Excellent

Holdya

Stayed 3 nights in Oct 2025

8/10 Good

Abigail

Stayed 5 nights in Aug 2025

10/10 Excellent

Mindy

Stayed 4 nights in Oct 2025

8/10 Good

George

Traveled with partner
Clean room, but we had problems with the shower. Also expect to spend a lot of money for food in the restaurant also they charge $35 for parking per day better to go eat someplace in town a lot cheaper and food is a lot better beach is beautiful and extremely warm water
Stayed 4 nights in Oct 2025

10/10 Excellent

Derrick, Greenhurst

Great views
Stayed 4 nights in Oct 2025

10/10 Excellent

Albert, Mineola

Stayed 1 night in Oct 2025

10/10 Excellent

Bhobie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue we have was the fridge didn’t cool my items we had in there and we had to throw it away!!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Chaya

Stayed 3 nights in Oct 2025

8/10 Good

Chioma N, ROSEDALE

Liked: Amenities, property conditions & facilities
Ocean view was excellent
Stayed 4 nights in Oct 2025

10/10 Excellent

Iaroslava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 7 nights in Oct 2025

6/10 Okay

KENTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tries to keep the place up. The place was quiet with not many guests. Overall power and water loss was not enjoyable.
Stayed 13 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

sebastian

Stayed 1 night in Oct 2025

6/10 Okay

Shataya

Liked: Cleanliness, amenities
So I checked In Thursday and when I arrived they couldn’t find my luggage at the airport kept saying it’s on next plane after waiting two hours I asked if they could bring to my hotel. When I booked online told me I have a resort fee of $300 to pay once I arrive When I checked in she said $800 I said for what lol. Than she lower to $400 still $100 more than I was suppose to pay. After that came to my room to calm down being I have no luggage and while in the shower the power goes off in entire resort. They passing around water down drinks for the inconvenience power was off for at least 45mins to an hour. Once that was resolved finally got my luggage. Overall I had a great time but some of the Caucasian staff where very rude to me asking if I was staying here when I clearly had a wristband on the food is horrible and over priced I traveled to get food & the hot water don’t work at night only in the morning it’s a beautiful place but overpriced
Stayed 4 nights in Oct 2025

6/10 Okay

JOSE

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service not too good

10/10 Excellent

Sydney

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility with spectacular views all around!
Stayed 4 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and breath taking ocean
Stayed 5 nights in Oct 2025

10/10 Excellent

RON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self park is impossible
Stayed 7 nights in Oct 2025

6/10 Okay

omar

Business traveler
Very expensive, resort fee very hidh, food suck, room service not every day
Stayed 4 nights in Oct 2025

6/10 Okay

Delia Karolina Bueno

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
My room in the seacliff building had roaches, dead and alive. The live ones were the tiny baby roaches. I had killed 3 while my stay for 4 nights. 2 in bathroom and one on tv stand. By tv stand under display sign underneath that there was a dead big roach. For the amount of money I paid for my stay and the $75 resort fee a night is crazy. I also requested an ironing board and iron and never received it. The restaurants are also overly priced and food is not even that good. Not worth the price to stay here
Stayed 4 nights in Oct 2025

10/10 Excellent

Shawntina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in all
Stayed 5 nights in Oct 2025