6/10 Aceptable
Doug M.
2 mar. 2024
Le gustó: Limpieza
Great cottage, BUT DON’T RENT FOR THE POOL
Clean, well appointed cottage in a nice neighborhood. We paid a premium for this place because it boasted a pool that could be heated in February. We then paid an additional premium to ensure that the pool would be heated for the duration of our 9-day stay. But, sure enough, we arrived to find a freezing cold pool due to an “inoperative heater.” Clearly nobody from the management company came to make sure the heat worked before charging us the $100-per-day heating fee.
Management was indeed quick to send a tech out to diagnose the issue, and the tech told us that this particular heating unit was old, worn out, and probably hadn’t functioned properly in ages.
So instead of enjoying the primary asset that enticed us to rent this particular property, we got to stare at the liability of a cold pool for the entire week.
Management did refund the Heating Fee, but didn’t offer any other recompense for the fact that we wouldn’t have rented this place if we knew that the pool would be unusable for the duration of our stay.
Doug M.
Se hospedó 9 noches en febrero de 2024