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Pier House

3.5 star property

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Photo gallery for Pier House

Terrace/patio
Reception
Restaurant
Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ
  • Place, Charlestown Shipwreck and Heritage Centre
    ‪1 min walk‬
  • Place, Charlestown Harbour
    ‪2 min walk‬
  • Place, Charlestown Beach
    ‪3 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪29 min drive‬

Room options

View all photos for Signature Double Room

Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 54 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

St Austell

Pier House places you next to Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. This 23-room, 3.5-star bed & breakfast has a restaurant and a bar/lounge, along with free in-room WiFi.
View more B&B in St AustellOpens in a new window

What's nearby

  • Charlestown Shipwreck and Heritage Centre - 1 min walk - 0.1 miles
  • Charlestown Harbour - 2 min walk - 0.1 miles
  • Charlestown Beach - 3 min walk - 0.2 miles
  • Duporth Beach - 11 min walk - 0.6 miles
  • Porthpean Beach - 18 min walk - 1.0 mile

Getting around

  • St Austell Station - 8 min drive
  • Newquay (NQY-Newquay Cornwall) - 28 min drive

Restaurants

  • ‪Francine's Fish And Chips - ‬3 min drive
  • ‪Poltair Park Cafe - ‬4 min drive
  • ‪The Carlyon Arms - ‬3 min drive
  • ‪Duke of Cornwall - ‬18 min walk
  • ‪The Britannia Inn - ‬3 min drive

About this property

Pier House

Pier House features free WiFi in public areas and a terrace. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing.
Guests can expect free WiFi and 42-inch Smart TVs with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, desks, and wardrobes or closets.

Similar properties

Exterior
Rashleigh Arms
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
9.0 out of 10, Wonderful, 232 reviews
$91 nightly
The price is $109
Feb 27 - Feb 28
Total with taxes and fees
Rashleigh Arms

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Are free cancellation options available at Pier House?

Pier House provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do near Pier House?

This bed & breakfast is located in St Austell, just steps from Charlestown Harbour and Charlestown Shipwreck and Heritage Centre, and within a short walk of Charlestown Beach. You'll also find Eden Project and Porthpean Beach within a short drive.

Will I be able to park at Pier House?

No, this bed & breakfast doesn't offer parking.

Does Pier House have a casino?

No, Pier House doesn't have a casino.

Will I find an indoor pool at Pier House?

No, there is no indoor pool at this bed & breakfast.

What will couples enjoy most about a stay at Pier House?

Couples staying at this bed u0026 breakfast will appreciate amenities like a smart TV as well as a bar and a restaurant.

Are there hot tubs at Pier House?

No, this bed & breakfast doesn't have a spa tub.

Does Pier House feature a restaurant that includes a breakfast menu?

No, Pier House doesn't have a restaurant that serves breakfast.

Will Pier House allow pets to stay for free?

No, pets aren't allowed at Pier House.

Does Pier House have connecting rooms?

No, there aren't connecting guestrooms at this bed & breakfast.

How close is the airport from Pier House?

The closest major airport to Pier House is Newquay (NQY-Newquay Cornwall), which is 17 mi away (28 minutes by car).

Are there rooms with balconies that I can book at Pier House?

No, there aren't any guestrooms with balconies at Pier House.

Pier House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 305 out of 375 reviews
Rating 8 - Good. 50 out of 375 reviews
Rating 6 - Okay. 12 out of 375 reviews
Rating 4 - Poor. 5 out of 375 reviews
Rating 2 - Terrible. 3 out of 375 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff was wonderful. Rooms were amazing and the location was perfect!
Stayed 2 nights in Nov 2025

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic view and staff very attentive.
Stayed 1 night in Nov 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Beautiful room both in furnishing and decor (room 10). What a great bit of planning to have the bathroom on the floor above to offer some privacy. The bathroom was very spacious and stylish with great water pressure. The host gave a lovely welcome and showed us to our room. The mini bar in the room was 'normal' prices, what a nice suprise! The pub downstairs was very nice where we enjoyed a couple of drinks. The breakfast was really special - I really enjoyed the Turkish eggs. A great spot on the harbour. Shame the tall ship had been moved due to repairs. All in all- and absolutely lovely stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, amenities
Fantastic St. Germain Winter High Spritz cocktail, incredible dinner and breakfast!
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, lovely room and lovely food. Highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good all round. Room, bar area and breakfast all high standard. Staff were very friendly and helpful. Limited parking meant we had to park at the sister hotel at the top of the hill but not too much of an inconvenience. The major downside not really within control of the hotel is the ongoing work around the harbour which had a significant visual impact from our sea view room and also meant there was limited access to the harbour area.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Absolutely fantastic. We paid extra for the sea view and so glad we did. The room decor delightful, as well as being clean and comfortable with well thought out amenities e.g. decent hairdryer and coffee machine. Restaurant experience great and all staff amazing. Thank you everyone for a wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Liz

Fabulous Pier House stay

We were very impressed with the room and facilities. Comfortable and clean. Lovely little touches from quilted rain coats to fresh milk in the fridge and even complementary larger in the fridge in our room. Also a super selection of coffee pods and tea for our use which added a bit of luxury to our stay. Staff were incredibly helpful and personally showed us to our room. Breakfast was excellent as was our evening meal. Highly recommended
Stayed 2 nights in Sep 2025

2/10 Terrible

Michelle

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Amazing room, food and all the staff so friendly and helpful - great stay and we will be back!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Geraint

Room was next to kitchen up half the night and first thing due to noise
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Stayed 1 night in Aug 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fully recommend

Very friendly and a lovely hotel really do go the extra mile to make your stay a pleasant one
Stayed 2 nights in Aug 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Lovely modern hotel but need to do somethin
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place, great rooms and staff, the food and drink was great as well, will definitely be back
Stayed 1 night in Aug 2025