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Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group

4.0 star property
Hotel in Srinagar with a full-service spa and free breakfast

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Photo gallery for Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group

Reception
Exterior
Minibar, in-room safe, desk, iron/ironing board
Property grounds
Minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast included
  • Gym
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Gupt Ganga, Ishber Nishat, Srinagar, Jammu and Kashmir, 191121
  • Dal Lake
    ‪12 min walk‬
  • Mughal Gardens
    ‪17 min walk‬
  • Shalimar Bagh
    ‪2 min drive‬
  • Srinagar (SXR-Sheikh Ul Alam Intl.)
    ‪26 min drive‬

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Room options

View all photos for Fortune Club room

Minibar, in-room safe, desk, iron/ironing board

Fortune Club room

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite room

Deluxe Suite room | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite room

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite room

Executive Suite room | Minibar, in-room safe, desk, iron/ironing board

Executive Suite room

  • Mountain view
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe room

Minibar, in-room safe, desk, iron/ironing board

Deluxe room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Srinagar

Located in Nishat-Shalimar, Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group is a leisurely stroll from sights such as Dal Lake and Mughal Gardens. This 4-star hotel welcomes guests with 39 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Dal Lake - 12 min walk - 0.7 miles
  • Mughal Gardens - 17 min walk - 0.9 miles
  • Shalimar Bagh - 2 min drive - 1.2 miles
  • Botanical Garden - 7 min drive - 3.9 miles
  • Nigeen Lake - 10 min drive - 5.8 miles

Getting around

  • Kakapor Station - 29 min drive
  • Srinagar (SXR-Sheikh Ul Alam Intl.) - 62 min drive

Restaurants

  • ‪Le Delice - ‬10 min drive
  • ‪Sunset boulevard restaurant - ‬7 min walk
  • ‪Latitude - ‬6 min drive
  • ‪Garam Grills - ‬7 min drive
  • ‪Tibetan Foods - ‬12 min drive

About this property

Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group

Hotel in Srinagar with a full-service spa and free breakfast
Guests staying at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group enjoy access to a full-service spa, a gym, and a steam room. There's free parking and an airport shuttle. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa hotel include free WiFi in public areas, a business center, and laundry facilities.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include a steam room and a fitness center.
Sunsha has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A restaurant

Restaurants on site

  • Cafe Chinar

Things to do

  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for INR 2500 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: INR 2500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 12
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Fortune Resort Heevan Member ITC's Hotel Group Srinagar
Fortune Resort Heevan Member ITC's Hotel Group
Fortune Resort Heevan Member ITC's Hotel Group
Fortune Resort Heevan Srinagar Member ITC Hotels' Group
Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group Hotel

Frequently asked questions

Are free cancellation options available at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to do close to Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

This hotel is situated in Nishat-Shalimar within a short 9-minute walk of Dal Lake and also 15 minutes on foot from Mughal Gardens. You'll also find Shalimar Bagh and Botanical Garden within a short drive.

Is there parking available at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

Sunsha is the hotel's spa and services include deep-tissue massages, Ayurvedic treatments, and couples treatments.

Does Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group feature a casino on the premises?

No, Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group doesn't have a casino.

Is there an indoor pool at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

No, there is no indoor pool at this hotel.

Is Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a full-service spa.

Does Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group have a hot tub?

No, but this hotel does have a steam room.

Does Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group feature a restaurant that includes a breakfast menu?

Yes, Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group serves free continental breakfast at Cafe Chinar each morning.

Does Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group allow pets to stay free of charge?

No, pets aren't allowed at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group.

Are there connecting rooms at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

The closest major airport to Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group is Srinagar (SXR-Sheikh Ul Alam Intl.), which is 14.2 mi away (62 minutes by car).

Are there rooms with balconies at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?

No, there aren't any guestrooms with balconies at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group.

Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 3 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel in Srinagar Quite atmosphere They up graded one birthday celebrating friend to a suit n decorated the room Nice polite staff Good food at good prices Good pan India breakfast Really more tourists should visit Kashmir The people are friendly n will do even better
Stayed 1 night in Jan 2025

10/10 Excellent

Suresh Chandra, Bangalore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully constructed and maintained property. Excellent staff
Stayed 1 night in Jul 2024

6/10 Okay

somyen

Liked: Cleanliness, staff & service
Food was really average. Was not expecting this from ITC. Stay was ok. Lot of issues with the room given starting from power points, to electricity to AC to old water kettles. I had to call their staff number of times to get it sorted. For the money they are chanting , I would say it’s an average property.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but expensive

Too expensive
Stayed 2 nights in May 2024

10/10 Excellent

Indrapal

Stayed 2 nights in Mar 2024

10/10 Excellent

Richa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sukriti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fortune Heevan is a very comfortable and nice property in Srinagar. The rooms are clean, well designed and spacious giving a view of the well maintained gardens. Food is excellent with local cuisine on the menu and a separate restaurant just offering Peshawari cuisine. Staff is courteous, with special mention of Khalid at the restaurant who took very good care of us. The hotel is within walking distance from Nishat and Shalimar gardens, however since there is no walking path and the road has moving traffic, walking is not advisable. Sharing cabs are available. Would highly recommend this hotel.
Stayed 4 nights in Jun 2023

10/10 Excellent

Ranjeet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very close to Nishat garden. Good comfortable rooms. Amazing staff and food.
Stayed 2 nights in Sep 2022

10/10 Excellent

Mohammad Jahangir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Stayed 1 night in Jan 2022

4/10 Poor

Rawsab

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No facilities for entertainment or activities. No heater during cold weather. Restaurant staff prioritised a group of guests over us even though we paid for the stay and service. Overall, not worth the money and could have chosen other options.
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing. Underwhelming

This property does not warrant a 4 star tag! Rooms are very badly maintained. Upholstery is torn. Horribly cold. Not comfortable at all. Food was also below par( we ordered Kashmiri for dinner). Breakfast buffet was sad. Service at reception was below average.
Stayed 1 night in Oct 2021

10/10 Excellent

Manish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small beautiful boutique hotel in heartof Srinagar

We stayed at this hotel for one night from 8th September to 9th September before starting o our trek in Sonmarg. It is a boutique hotel having 39 rooms. Location is just perfect very close to Dal lake and Nishad garden. The staff is very friendly,, from front desk to room service to restaurant. They go out of their way to help you. Their cab service was also excellent. Food was very tasty at Peshawari Restaurant. Their breakfast had a good spread.They have a huge garden in back of hotel which is beautiful. Their Gym is of good standard.I will recommend this hotel if you are going to Srinagar. We had also booked same hotel for our return journey from trek.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Hot Water availability issues on some days. Enjoyed our stay and Food was good.
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Our stay at Srinagar !!!

Our 3 days stay were very good.The service & the food were satisfying for us.
Stayed 1 night in Sep 2018

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay

The most amazing part of my stay was related to the outstanding staff and culture of guest service.
Stayed 6 nights in Jul 2018

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort