Oak Ray Serene Garden Hotel

3.0 star property
Hotel in Kandy with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Oak Ray Serene Garden Hotel

Two single beds with decorative pillows and a towel, set in a clean and organized space with a ceiling fan and recessed lighting.
Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in the stylish bar area with a sofa, coffee table, and armchairs.
Relax on the balcony with comfortable seating and a view of the surrounding landscape.
Guests can enjoy outdoor spaces from multiple balconies amidst lush surroundings.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
189, Rajapihilla Mawatha, Kandy, 20000
  • Kandy Lake
    ‪5 min walk‬
  • Temple of the Tooth
    ‪13 min walk‬
  • Royal Palace of Kandy
    ‪17 min walk‬

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Room options

Family Studio

  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Family Suite

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Kandy

Oak Ray Serene Garden Hotel is a short stroll from Kandy Lake and Lakeside Adventist Hospital. This 33-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Kandy Lake - 5 min walk - 0.3 miles
  • Temple of the Tooth - 13 min walk - 0.7 miles
  • Wales Park - 15 min walk - 0.8 miles
  • Royal Palace of Kandy - 17 min walk - 0.9 miles
  • National Hospital Kandy - 3 min drive - 1.2 miles

Getting around

  • Kandy Railway Station - 10 min drive
  • Bandaranaike Intl. Airport (CMB) - 168 min drive

Restaurants

  • ‪Hideout Lounge - ‬8 min walk
  • ‪The Empire Café - ‬4 min drive
  • ‪Soul Food - ‬4 min drive
  • ‪Burger King - ‬4 min drive
  • ‪Kandyan Muslim Hotel - ‬4 min drive

About this property

Oak Ray Serene Garden Hotel

Hotel in Kandy with a rooftop terrace and a 24-hour front desk
Oak Ray Serene Garden Hotel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for USD 95.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a library, express check-in, and express check-out.
Guests can expect free WiFi and TVs with satellite channels. Other amenities include balconies or patios, minibars, and coffee makers.
Recreational amenities at the hotel include an outdoor pool.

Languages

Arabic, English, German, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a designated quarantine hotel. The property can only accept bookings from travelers who are required to quarantine (i.e. international travelers). You may be asked to provide evidence of this on arrival.
This is a certified Sri Lanka Tourism Level 1 property. Sri Lanka Tourism Level 1 is a health and safety certification issued by the Sri Lanka Tourism Development Authority.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 95.00 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 1:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Oak Ray Serene Garden Hotel Kandy
Serene Garden Hotel
Serene Garden Hotel Kandy
Serene Garden Kandy
Oak Ray Serene Garden Kandy
Oak Ray Serene Garden
Oak Ray Serene Hotel Kandy
Oak Ray Serene Garden Hotel Hotel
Oak Ray Serene Garden Hotel Kandy
Oak Ray Serene Garden Hotel Hotel Kandy

Frequently asked questions

Is a free cancellation option available at Oak Ray Serene Garden Hotel?

Oak Ray Serene Garden Hotel offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Oak Ray Serene Garden Hotel?

This hotel is located in Kandy, a short 10-minute walk from Kandy Lake and also 19 minutes on foot from Wales Park. You'll also find Kandyan Art Association & Cultural Centre and Malwathu Maha Viharaya less than a mile away.

Is there parking available at Oak Ray Serene Garden Hotel?

Yes, self parking is offered for free at the hotel.

Does Oak Ray Serene Garden Hotel have a casino?

No, Oak Ray Serene Garden Hotel doesn't have a casino.

Is there an indoor pool at Oak Ray Serene Garden Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Oak Ray Serene Garden Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Oak Ray Serene Garden Hotel?

No, there isn't a spa tub at this hotel.

Does Oak Ray Serene Garden Hotel have a restaurant with a breakfast menu?

Yes, Oak Ray Serene Garden Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Oak Ray Serene Garden Hotel allow pets to stay for free?

No, pets aren't allowed at Oak Ray Serene Garden Hotel.

Does Oak Ray Serene Garden Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Oak Ray Serene Garden Hotel?

Yes, every guestroom at Oak Ray Serene Garden Hotel comes with a balcony with some featuring pool or mountain views.

Oak Ray Serene Garden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 2 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

7.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
First of all the condition of bathroom and the cleanliness of the room in general was really poor, insect on the floor, mold and dirty at evwry corner.In the morning, after informing the reception that the water was cold, and after the visit of some staff, we have been forced to take cold shower, since the problem was not solved after more than 40 minutes. In additio the quality of the food (dinner and breakfast) below average with limited options. UNFORTUNATELY I CANNOT UPLOAD THE PICTURES OF THE DISGUSTING BATHROOMS WE FOUND
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Nice with good family room option

We had a very good stay. We booked the family room for our family of four. There are actually 4 single beds and 1 double beds, so the room can accommodate a larger family. It has a living room area and a kitchen area with a table (with four chairs). The room was convenient for us. Breakfast is buffet style. The options are okay, but a little limited and coffee is really not good. The dinner buffet is better and actually quite good. They also had a small band playing some music, which was quite nice.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on top of the hill.Good view from balcony.We saw lots of monkeys playing and wandering around.However nothing much within walking distance.Must be an at least 30 mins walk into town.

4/10 Poor

Verified traveler

Liked: Staff & service
Overpriced but pleasant enough. Basic room, couldn't open balcony doors due to monkeys. ( not hotels fault). Pleasant staff.

8/10 Good

Annette

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Przemyslaw

Liked: Cleanliness, property conditions & facilities

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SHUJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近同一条路上还有一家Serene Grand Hotel,大家可别认错了。这家酒店员工热情,早餐也还可以,应该还是会推荐的。

6/10 Okay

Richard, Shanghai

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great service, standard facilities.

The staff at this hotel are very attentive and the service is excellent if at times it reminded us a little of Faulty Towers. Food is of reasonable quality but did not vary much over our long stay. Do not order the pizzas! However, the Christmas buffet was a treat. The room was suffice but the shower was slow and often without hot water. The bathroom flooded after each shower. There was only internet on the balcony. Overall, this is a pleasant hotel for those not expecting luxuries. The staff compensate for the condition of the hotel. It is a pleasant walk along the lake or a short tuk-tuk ride to town.

8/10 Good

Verified traveler

Liked: Staff & service
キャンディ湖を見渡せるビュースポットから徒歩10分位のところにあります。駅からはスリーウィラーで300ルビーでした。良い感じの部屋でしたが、シャワーのお湯があまり出ないのが残念でした。ホテルスタッフはとても親切で好印象でした。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint men mycket oljud.

Trevligt ställe men tyvärr ett stort problem... Mycket lyhört,bodde under restaurangen och hörde varje steg som togs. Detta från före 6 på morgonen till c.a. 23 på kvällen. Kanske bättre i andra rum men undvik att bo under restaurangen om möjligt. Poolen var kall. God service dock både i reception och restaurang. God buffé både till frukost och middag men middagen kändes något dyr.

10/10 Excellent

Myooran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima

Sehr gut! Wir sind mit einem mulmigen gefühl eingereist,(weil wir von Hotel Sansu Colombo sehr entäuscht waren)danach wollten wir das Zimmer besichtigen und wir waren Überrascht. Weil es das Gegenteil von Sansu war.

6/10 Okay

Verified traveler

Liked: Staff & service
From hotel you can have a good view of Kandy. The hotel personnel are friendly. The room is ok, but we had Mosquitoes, that was annoy.