Hilton Colombo5.0 out of 5.0
Recent guest reviews
Dear readers May peace be on all of you I only want to thank and show my cordial gratitude to the gym instructor Udam for showing great skill of professionalism and making sure we do proper work out It is a great place for workout and I have seen how some have really improved under their guidance
We arrived at the Hilton on a quick overnight stay on our way to Kandy. There were some small problems checking in as we weren’t booked in to connecting rooms as we had requests but the way in which this problem was addressed showed real 5 star quality. The rest of our brief stay was excellent and I can only recommend this hotel and staff in the highest terms. We would certainly stay again - thank you Hilton Colombo
Hotel Management is a bunch of morons. I had a 3 day booking via a travel agent which I requested to reduce to two days during check-in. The same was granted along with the promise of any incidentals to be adjusted and the difference (if any) would need to be settled by either party. At checkout the front desk flipped on this. Instead managers like Steve were extremely pleases to announce to me that he was 200% sure that such thinking was me day dreaming and no one at Hilton could say so. To ice up my customer experience after settling the bill for LKR 3000 something with $21 in cash, the genius manager at front desk audaciously calls me back from my taxi to tell me that I owed them another $170. These morons should be whiplashed to make them understand what they are paid for. Hilton thy pride is at stake in the hands of these morons.
The Hilton Colombo is a great hotel at a nice location, a good business hotel with all the facilities, but also for leisure I would chose this hotel. The food & drinks are good, and the staff is perfect.
I had stayed in Hilton Colombo in last week of Jan' 2018 . The experience was very good , staff was courteous and food quality was also good. it is a bit expensive .Would suggest others to stay on business..
We love this hotel and have stayed here many times. The ambience is still there with an aura of nostalgia for Sri Lanka if the past. A huge thank you to Tania and Anita who looked after us so well on both our 4 night stays this time. Our corner suite was still beautiful and the room service second to none. Thank you for the flowers, chocolate and wine you really spoil us! The executive loung has now moved to the second floor and is very modern and chic. Thanks you Eranda Rukshan for looking after us especially with the wine!! Eranda is a lovely guy very chatty and very helpful he made us most welcome. I still prefer the old executive lounge on the 18th floor as it holds many dear memories and I love the setting, but Sri Lanka is going through many changes and unfortunately the lounge has been modernised to suit. The charm is still oozing out of The Hilton and we visited the newly opened Shangi La hotel to compare hotels but there was no competition Hilton you win hands down!! We shall be back soon please dont change too much.
The hotel is well located with great view of ocean. The lobby has been recently remodled and a vast improvement. On arrival greeted by genuinely warm and welcoming staff. Plus a little refreshing drink The rooms are well appointed and beds comfy. House keeping very good and room cleaned well. The new executive lounge is a vast improvement and has a lovely view over the ponds watching the fish and the black swans I tried breakfast in both the lounge and the restaraunt. Both very good and obviously more choice if you want bigger breakfast or international dishes Will certainly use this hotel again next time in Colombo. The standards are great and one of the nicest Hilton's J stay in
I have now stayed thrice at this property in the last six months. It is conveniently located and all the major offices are just walkable. Breakfast spread is good and room service is good too. Rooms are small but other 5 star hotels in Colombo have similar sized room. So in that sense it’s fine.
Great service and location. Lobby was recently redone and looks great. My room was very nice but could use a remodel soon as furniture and plumbing are a bit dated and the single pane windows don't block much noise. Pretty good overall though.
Stayed for 3 nights in this property on my first visit to the country for Business/Leisure. The property is well located and clean. However, given the brand, was really disappointed with the service and the staff. Had the worst experience during check-in. First had to wait for 30 min at around 11 30 PM on arrival and then on requesting Non-smoking room, was told that they had only Smoking rooms available. After another 30 min of arguments and waiting, they finally gave a non-smoking room. Even during check out, we ensured we made the payments one night before as we had to leave really early in the morning. However, still had to wait for 15-20 min in the morning to checkout. The root cause I feel was that most of the staff at the desk were trainees and did not know much about the systems.
- Free WiFi in public areas
- Free valet and self parking
- Onsite dining
- Outdoor pool
Located in Fort, Hilton Colombo is within a 10-minute stroll of sights such as Dutch Hospital Shopping Precinct and Colombo World Trade Center. This 382-room, 5-star hotel welcomes guests with conveniences like an outdoor pool, free valet parking, and a fitness center. It's in central Colombo and also a short walk from Bank of Ceylon Tower and Bally's Casino.
Relish the local cuisine at Curry Leaf Restaurant, one of 3 onsite restaurants, which serves dinner, or enjoy the pool views at Il Ponte Restaurant . Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
Hilton Colombo's 382 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. Guests can enjoy TVs and stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Other standard amenities include free weekday newspapers, free bottled water, and safes.
Hilton Colombo features karaoke, an outdoor pool, and a children's pool. If you plan to drive, free valet parking is available. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 2189 reviews