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Best Western Lincoln Inn

2.5 out of 5.0
Overview Reviews Amenities & Policies
1750 5th St, Lincoln, IL
1-844-663-2269
3.7
out of 5
Average Guest Review
See all 14 reviews
Room cleanliness 3.0
Service & staff 3.5
Room comfort 3.0
Hotel condition 3.0

This hotel is most popular for:

  • Everyone
  • Family
  • Business

Recent guest reviews

Housecleaning leaves quite a bit to be desired. Discovered a Kindle left by a prior occupant that house cleaning had failed to discover, and house cleaning failed to clean the room one of the four nights I was staying there.

Nice friendly staff. Rooms were great, nice breakfast

I appreciated the Wi-Fi, plentiful hangers, microwave, frig and complimentary hot breakfast buffet. The towels and shower were lovely (good water pressure) and the bed was comfortable. The hallway carpets needed vacuuming, the sink in my room didn't drain properly and the back of the desk chair needed dusting.

It was ok. Nothing to write home about. Ceiling leaking in our hallway. Walls were thin as paper. For the money I spent I guess I expected better

Online reservation was easy. Check in was quick. Breakfast was very good. Overall enjoyable experience. Room comfort would have gotten a 5, but two of our outlets didn’t work.

We loved the festive atmosphere at the hotel--cheerful Christmas trees all over the lobby and hallway nooks put a big smile on my granddaughter's face as we explored. The room was pleasant, but the bathroom floor was really cold.

general manager charged money to our card 3 days later, for a room when we were not even there. Make sure you check you banking statement

Had a late arrival. Hotel appeared worn and not well maintained. Security doors in back of property were not functioning, so doors were just open to the public. Key cards would not open our room door (green light would come on, but latch would not open). Multiple attempts by desk attendant with multiple cards would not work. After two security issues and hotel full of soccer kids running around, decided we would make the 3 hr drive to Indianapolis rather than stay there. Desk attendant struggled with giving a refund due to complications from 3rd party booking. Assured us it would be taken care of when the manager arrived, but we just got the bill with no refund. Will not consider staying there again. I had to give room quality 1 ratings to submit the review. We never were able to get in the room to see.

Hotel is in a good condition. Staff is friendly. Would stay again.

The breakfast was good and the hotel was recently remodeled. The room was clean.

5th St Lincoln IL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in public areas
  • Free parking
  • Bar/lounge

Best Western Lincoln Inn places you next to Railsplitter Covered Wagon and within a 10-minute stroll of other popular attractions like Postville Courthouse State Historic Site. This 58-room hotel welcomes guests with free breakfast and conveniences like a casino and an outdoor pool.


Dining

Start your day off right with a free continental breakfast, served each morning from 6 AM to 9 AM. Quench your thirst with a drink at the bar/lounge.


Rooms

All 58 air-conditioned rooms provide microwaves and desks. Guests can expect WiFi and LCD TVs with cable channels.


Property features

Guests staying at Best Western Lincoln Inn enjoy access to a casino, an outdoor pool, and free WiFi in public areas. Free parking is available if you drive. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this spa hotel include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Honeymoon Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Lincoln Inn

Everyone (10) Business (1) Family (4)
5
Everyone

By on Dec 16, 2019

3
Family

Housecleaning leaves quite a bit to be desired. Discovered a Kindle left by a prior occupant that house cleaning had failed to discover, and house cleaning failed to clean the room one of the four nights I was staying there.

By on Dec 10, 2019

5
Everyone

By on Sep 24, 2019

5
Family Family

Nice friendly staff. Rooms were great, nice breakfast

By on Sep 23, 2019

4
Everyone

By on Aug 15, 2019

4
Family

I appreciated the Wi-Fi, plentiful hangers, microwave, frig and complimentary hot breakfast buffet. The towels and shower were lovely (good water pressure) and the bed was comfortable. The hallway carpets needed vacuuming, the sink in my room didn't drain properly and the back of the desk chair needed dusting.

By on Jun 20, 2019

3
Everyone

By on Oct 26, 2018

Review comment responded on Oct 30, 2018

Thank you for taking time and responding back for your experience. We will work even harder to provide you full satisfaction so that we can earn your business in future

3
Everyone

It was ok. Nothing to write home about. Ceiling leaking in our hallway. Walls were thin as paper. For the money I spent I guess I expected better

By on Aug 16, 2018

Review comment responded on Aug 17, 2018

Thank you for your feedback. We strive for complete satisfaction for our customers. We will work even harder to serve you better in future. Thank you for taking time and we appreciate your feedback

4

very nice for the price.

Everyone

Online reservation was easy. Check in was quick. Breakfast was very good. Overall enjoyable experience. Room comfort would have gotten a 5, but two of our outlets didn’t work.

By on Oct 15, 2017

Review comment responded on Dec 12, 2017

Thank you for your feedback. We are glad you enjoyed your stay. Sorry about the outlets not working and we have fixed the problem. We look forward to seeing you back soon. Respectfully, Jonathan

5

four-year old loved it!

Everyone

We loved the festive atmosphere at the hotel--cheerful Christmas trees all over the lobby and hallway nooks put a big smile on my granddaughter's face as we explored. The room was pleasant, but the bathroom floor was really cold.

By , from Minneapolis, MN on Dec 22, 2016

Best Western Lincoln Inn

1750 5th St, Lincoln, IL 62656
url importing https://www.orbitz.com/Springfield-Hotels-Best-Western-Lincoln-Inn.h2885153-p2.Hotel-Reviews