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Recent guest reviews

Nice hotel near City Cruise Terminal, Rail and Bus Station.

The staff (I interacted with several) at the front were exceedingly kind, friendly and as eager to be helpful.

Staff was always helpful and friendly. Shower took us a little bit to figure out but that's not unexpected when in another country! Wonderful stay! Within walking distance to train station. Close to port of call for cruise ships. Very pleased overall.

The Novotel is a modern property, close to shopping and across the street from the train station. Very convenient for our stay before embarking on our Atlantic crossing. The breakfast offers good choices of both hot and cold foods. Our room had a unique feature: The toilet was separate from the shower/bath/sink. There's a free internet terminal in the lobby which was convenient.

Very friendly staff. Big rooms. Clean pool and sauna. But most important is 3 min walk from dock 10 cruise ship terminal 5 min walk from train station.

Just seemed the hotel needed a thorough cleaning and refurbishing. Staff was very pleasant and helpful which is the best asset of hotel. Location good.

Nice clean hotel, exceptional location (for me), only a couple minutes walk from Southampton Central train station and the MCA HQ.

Very helpful staff. Room was fine but the internet was an extra charge.

Booked the Hotel as the embarkation point for a cruise.

The staff at the Novotel are very gracious and helpful, and the accommodations quite nice. It was unseasonably warm for early May, and while it was impossible for the desk staff to fire up the air conditioning (I guess they have it), they did bring us up a fan, very quickly. The hotel is an easy walk from the train station, even pulling a bag. It CAN be walked from the port, as well. Breakfast was included in our first stay, and it was quite nice. It was not included in our second stay, and it was not quite good enough that we were willing to pay over 13 pounds @ for it. MacDonald's and TGI Friday's are almost in the parking lot, and plenty of shopping is nearby. A very good place to stay pre- or post-cruise.

Wonderful, clean room, excelent restaurant for dinner and breakfast! A real bargain.

very convenient for simple overnight stay, clean and welcoming.

I cruise a lot out of Southampton and have stayed regularly at this hotel. Nothing really fancy about it, but it's always clean, has comfortable beds and the staff are friendly and helpful. The location is convenient to the passenger terminals in Southampton and even within walking distance from the train station and the shopping mall in Southampton.

1 West Quay Road Southampton England

Hotel highlights

  • Walking distance to Southampton Cruise Terminal and Mayflower Theatre
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Southampton City Centre, Novotel Southampton is a leisurely stroll from popular sights such as Southampton Cruise Terminal and Mayflower Theatre. This 4-star hotel has 121 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


The 121 rooms have an array of amenities, including sofa beds, minibars, and electric kettles. Guests can enjoy free WiFi and LCD TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and phones.

Property features

At Novotel Southampton, guests enjoy an indoor pool, a fitness center, and a sauna. Self parking is available for GBP 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Executive Room

Queen 1 | Sleeps 4

Superior Room

Queen 1 | Sleeps 3

Guest reviews for Novotel Southampton

Everyone (4) Business (1) Couples (5) Family (1) Friends (1) Other (2)

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