Great location for cruisers.
A short taxi ride to cruise ships.
A nice location. Restaurant a bit slow
No surprises, everything was as promised and expected
A good location. Near cruise ships. Walking distance of many sightseeing places. Appreciate that one of the elevators is a glass elevator.
Great location for catching a cruise. Just a few steps (300 meters) to city Cruise Terminal
When we checked in, we were told that at our price level, we couldn’t check in till 3 pm. However, by paying 50 pounds more, we could upgrade and check in immediately. That was never explained by Orbitz. The television had very poor reception and the air conditioning kept going off. I would never go back there
Located in Southampton City Centre, Leonardo Royal Southampton Grand Harbour is next to Mayflower Park and Old City Walls. This 173-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. You can get a quick energy boost at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 11:00 AM and on weekends from 7 AM to 11 AM.
Guests can expect 32-inch plasma TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Espresso makers, safes, and ironing boards are also standard.
Guests of Leonardo Royal Southampton Grand Harbour enjoy a full-service spa, an indoor pool, and a gym. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
Great location for cruisers.
A short taxi ride to cruise ships.
Dear Donald,Thank you for taking time to leave your score. I am pleased you had a good stay with us and do hope to welcome you for another stay when you board your next cruise. Kind regards, Molly RobertsGuest Relations Manager
A nice location. Restaurant a bit slow
Dear Richard, Thank you for taking the time leaving a review of your stay We are so pleased you enjoyed your stay with us We do hope to see you again soon Kind Regards Stacey Hall Guest Relations Manager
No surprises, everything was as promised and expected
Dear Guest Thank you for staying at the Leonardo Royal Hotel Southampton Grand Harbour and for taking the time to share your feedback with us! I am so pleased to hear that we exceed your expectations and that you fully enjoy your stay. The comfort of our guests is our priority and we continuously learn how to improve our service to provide an even better experience next time. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and I am certain that should we have the pleasure of welcoming you back at our hotel, your experience will be much improved. Kind Regards Beatrice Makosza Guest Relations Manager
A good location. Near cruise ships. Walking distance of many sightseeing places. Appreciate that one of the elevators is a glass elevator.
Dear Anonymous, Thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us! I am delighted to read that you enjoyed your stay in our hotel and our location in Southampton city. Please be assured that we are continuously working on improving our services to provide you with even better experience next time. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and we hope to have the pleasure of welcoming you back in the nearby future. Kind Regards, Lorita Ilieva Guest Relations Manager
Great location for catching a cruise. Just a few steps (300 meters) to city Cruise Terminal
Dear Anonymous, Thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us! I am delighted to read that you enjoyed your stay in our hotel. Please be assured that we are continuously working on improving our services and facilities to provide you with even better experience next time. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and we hope to have the pleasure of welcoming you back in a nearby future. Kind Regards, Lorita Ilieva Guest Relations Manager
When we checked in, we were told that at our price level, we couldn’t check in till 3 pm. However, by paying 50 pounds more, we could upgrade and check in immediately. That was never explained by Orbitz. The television had very poor reception and the air conditioning kept going off. I would never go back there
Dear Anonymous, Thank you for staying at the Leonardo Royal Hotel Southampton Grand Harbour and for taking your time to share your feedback with us. I am sorry to hear that you have not entirely enjoyed your stay in our hotel. Our check-in time is 15:00hrs and any check-ins before that are subject to availability. Our Standard Room type was not available at the time so our Front of House Team has offered you an upgrade for £50.00 to a Superior King Room which was available. Please be assured that we are continuously working on improving our services to provide you with an excellent guest experience. We always aim to learn from our guests’ feedback and we appreciate bringing to our attention areas that still can be improved. Once again, thank you for choosing Leonardo Royal Hotel Southampton Grand Harbour and I am certain that should we have the pleasure of welcoming you back at our hotel, your experience will be much improved. Kind Regards, Lorita Ilieva Guest Relations Manager
Dear Thomas,Thank you for your kind review.We are delighted you enjoyed your stay with us.Our location indeed, is ideal as we are in the heart of the city, next to old city walls and in close proximity of Cruise terminal and numerous restaurants and shops .We hope you revisit us again soon in order to offer you another beautiful and memorable stay.Kind regards,Anastasia PetridouGuest Relations Manager