Trash cans outside to get rid of trash a nice touch an always emptied
It, was too many people out side to the room partying..!! Terrible bed & pillows ..!!
everything was perfect. very nice staff. location was great.
Everything was clean. It smelled clean and the bed covers appear to be brand new. Each room has a fridge, iron and board, hair dryer, and the usual basic amenities. The beds and pillows were comfortable. My only complaint is that the air conditioner didn't blow any cold air. Overall, it was a pleasant stay.
The property is very pretty. The lobby and breakfast room are clean and beautiful. Our room was clean and we had ample towels, washcloths, small bars of soap and packets of shampoo. They don't offer coffee makers in room, but do have fridge. It is older but kept up well.
Great friendly staff. Close to a lot of restaurant, even HEB or Walkmart.
Very attractive and no problem with late check in.well appointed room in excellent condition.
Very pleased with cleanliness of room but there was a moldy smell. I liked that there was no carpet in the room since there were many water activities. My only complaint was the breakfast, only offered toast, bagels and cereal. I would have liked fresh fruit or yogurt but otherwise a great experience. The staff was friendly and courteous, location was great and quiet at night even though it was on the major highway.
Two thugs who looked like gang bangers in their 30's, banged on my door at 2:30 A.M. They also banged on other doors. They went and got in to a room on the second floor. I called the office and reported it. The young office lady did make a round and didn't find them. I stopped by the office and spoke to the to the young lady through a small security window (they lock their lobby doors after a certain hour). I called the office in the morning and a young man said he would check the cameras.
Check in was quick and friendly, room was clean and the bed was big and comfortable. Slept through breakfast but the coffee was hot, good and plentiful .
Casa Rosa Inn is a short stroll from Museums of Port Isabel and Port Isabel Lighthouse. This 43-room motel has in-room conveniences like refrigerators, microwaves, and flat-screen TVs.
Casa Rosa Inn's 43 rooms provide microwaves, refrigerators, and ceiling fans. 32-inch flat-screen TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones and ironing boards. Housekeeping is available on request.
An outdoor pool, a business center, and a computer station are featured at Casa Rosa Inn. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby. Additional amenities include free newspapers, laundry facilities, and barbecue grills.
Trash cans outside to get rid of trash a nice touch an always emptied
It, was too many people out side to the room partying..!! Terrible bed & pillows ..!!
Dear Anonymous, First & foremost I want to thank you for taking the time to share your rating based off your stay at our property. I would like to express my apologies that you had a negative experience at our Inn. It is ratings like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. It is apparent in this case, we fell short. I'd like to invite you again at our INN and give us a chance to earn back your trust.
everything was perfect. very nice staff. location was great.
Thank you for your kind review. We look forward to welcoming you again very soon.
Everything was clean. It smelled clean and the bed covers appear to be brand new. Each room has a fridge, iron and board, hair dryer, and the usual basic amenities. The beds and pillows were comfortable. My only complaint is that the air conditioner didn't blow any cold air. Overall, it was a pleasant stay.
Good Morning, Thank you for staying us. We are very happy to hear you enjoyed your stay with us. I do apologize if the air conditioner to your room was not blowing cool air. We would have been very happy to accommodate you in a different room.
The property is very pretty. The lobby and breakfast room are clean and beautiful. Our room was clean and we had ample towels, washcloths, small bars of soap and packets of shampoo. They don't offer coffee makers in room, but do have fridge. It is older but kept up well.
Good Morning! Thank you for staying with us. I am happy to hear you enjoyed your stay with us. We do try our best to keep up the entire property. Cleanliness is our top priority. We look forward to welcoming you back when you are in the area again.
Great friendly staff. Close to a lot of restaurant, even HEB or Walkmart.
Good Morning Frank! Thank you for staying with us. We are excited to see you enjoyed your stay. Thank you for this kind rating. Hope to see you again soon!
Very attractive and no problem with late check in.well appointed room in excellent condition.
Thank you so much for your modest review. We are happy to hear you enjoyed your stay at our property. We look forward to welcoming you back when you re-visit our area.
Very pleased with cleanliness of room but there was a moldy smell. I liked that there was no carpet in the room since there were many water activities. My only complaint was the breakfast, only offered toast, bagels and cereal. I would have liked fresh fruit or yogurt but otherwise a great experience. The staff was friendly and courteous, location was great and quiet at night even though it was on the major highway.
Thank you Sunshine for taking the time to review our property. We are happy to hear you enjoyed your stay. At this moment we are still looking into improving our small continental breakfast. We hope to see you again soon!
Two thugs who looked like gang bangers in their 30's, banged on my door at 2:30 A.M. They also banged on other doors. They went and got in to a room on the second floor. I called the office and reported it. The young office lady did make a round and didn't find them. I stopped by the office and spoke to the to the young lady through a small security window (they lock their lobby doors after a certain hour). I called the office in the morning and a young man said he would check the cameras.
Thank Mrs. Zamora for taking the time to rate and review our property. Our office doors do close every night from 11pm-6:30am. This gives our staff time to clean the lobby and set up the small continental breakfast. Our records do show the report you made to our staff member. She made a round of the property and unfortunately she did not see them at the time. The following morning our cameras were reviewed and the other party was contacted for disturbing guests. We advised guests that for disturbance and knocking randomly on doors could get them removed from the property. They once again apologized. We the Casa Rosa apologize to you Dalia for the disturbance caused. During this time of year we have several vacationers visiting the area and we monitor or property to reassure our guests. We hope the next time you are in our area you can give us another chance.
Good Morning, Thank you very much for taking the time to provide your candid feedback and rating based off your recent stay at our property. Please accept our sincerest apology for any and all inconveniences which may have occurred during your stay. Our staff works diligently to assure there are No parties or loud noise especially in the evening when guests are resting for the night. I would also apologize if the beds and pillows were not up to your expectations. Rest assure we will have our maintenance/housekeeping begin inspecting all beds as well as pillows to assure they are up to standard and comfort. I hope to have the opportunity in welcoming you again to our property to replace this negative experience with a much more positive one.