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Recent guest reviews

Staff was wonderful… very helpful

Smoke alarm at 1 am. Loud people

If you are above the pool, it is loud and the floor creaks even if you try to walk quietly. Staff will promise to get back to you, but don’t. Dried cereal in the fold out table. Yuck! No shampoo in dispenser. Rawest bacon I have ever seen. Every aspect disappointing. Left early even though it was too late to cancel. Stayed somewhere else for the rest of the weekend.

The room was clean and stocked, however, we found cashews in the fold-away couch and part of a balloon in one of the drawers. We liked the spaciousness of the room and tge breakfast had a nice variety. The refrigerated items (milk, yogurt), were a little warm.

Poor service and quality. Absolutely not up to the standards. Unsafe and people didn’t socially distance or wear mask. Gym wasn’t open and breakfast was poor. Would never ever want my family back to this place.

Very clean, loved the room and bed comfy and spacious.

The staff made this property what it was. The property seemed to have the coronavirus blues. Very few patrons and the breakfast was depleted.

The treadmill was broken. That’s one thing I look forward to a lot is running while I’m away on business. Other than that, nice place

Property was nice & set back away from highway traffic. Road sign could use some attention bc if I didn’t know the area, I probably wouldn’t have stayed there. Very nice & clean hotel. I would definitely stay there again.

The hotel was clean and comfortable. That's all I can say. It wasn't bad, nor was it great.

Very clean, fresh smell. Staff friendly. No issues what so ever.

Our stay at HI express in Elkhart was very pleasant. They were happy to upgrade us to a two queen suite which made our stay a little nicer to have more room. The only thing we would suggest is the carpets could use some shampooing and our door did not fit the opening, therefore, leaving light around all four sides. The staff was very nice and helpful if we had questions. We would stay here again.

Other than problems with the TV, stay was just ok. Breakfast was best so far on trip. TV problems were explained away as a problem with changes taking place between cable and the hotel.

We visit the area every year for Grandparent's day in a local school. This motel is our favorite place to stay. The staff was very helpful with directions to where we wanted to go.

Hotel was clean and comfortable. Staff was accommodating and helpful.

The hotel staff was extremely helpful, the breakfast had variety, and the room was nice and clean. Excellent!

S. Nappanee Street Elkhart IN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express & Suites Elkhart, an IHG Hotel is located 1 mi (1.6 km) from Hall of Heroes Super Hero Museum and within a 10-minute drive of Elkhart General Hospital Center for Pain Management. This 72-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Free buffet breakfast is served each morning from 6:00 AM to 10:00 AM.


Rooms

Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Microwaves, coffee makers, and free newspapers are also standard.


Property features

Guests of Holiday Inn Express & Suites Elkhart, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a meeting room, and a computer station.

Room options

Standard Room, 2 Queen Beds, Accessible (Mobil Acc Tub)

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible (Comm Mobil Acc Roll In Shwr)

1 King Bed | Sleeps 2

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Elkhart, an IHG Hotel

Everyone (6) Couples (13) Business (8) Family (17) Other (2)
4
Partner Couples

Staff was wonderful… very helpful

By on Nov 7, 2021

1
Everyone

Smoke alarm at 1 am. Loud people

By on Nov 1, 2021

3
Everyone

By on Oct 31, 2021

2
Family

If you are above the pool, it is loud and the floor creaks even if you try to walk quietly. Staff will promise to get back to you, but don’t. Dried cereal in the fold out table. Yuck! No shampoo in dispenser. Rawest bacon I have ever seen. Every aspect disappointing. Left early even though it was too late to cancel. Stayed somewhere else for the rest of the weekend.

By on May 17, 2021

Review comment responded on May 18, 2021

To whom it may concern, We thank you for choosing Holiday Inn Express Elkhart South. We apologize for the issues you encountered. We reassure you we will be working hard on fixing theses issues and next time your in the Elkhart area you come and stay with us and it will be a different and better experience.

4
Family

The room was clean and stocked, however, we found cashews in the fold-away couch and part of a balloon in one of the drawers. We liked the spaciousness of the room and tge breakfast had a nice variety. The refrigerated items (milk, yogurt), were a little warm.

By on May 16, 2021

Review comment responded on May 18, 2021

To whom it may concern, Thank you for choosing Holiday Inn Express Elkhart South. We apologize for the issues you encountered, we can reassure you that we are working hard with our housekeeping team to correct the issues. We hope to see you when your in the Elkhart area.

1
Family with small children

Poor service and quality. Absolutely not up to the standards. Unsafe and people didn’t socially distance or wear mask. Gym wasn’t open and breakfast was poor. Would never ever want my family back to this place.

By on Mar 30, 2021

Review comment responded on Apr 22, 2021

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4
Family Family

Very clean, loved the room and bed comfy and spacious.

By , from Corryton, Tn on Oct 30, 2020

Review comment responded on Oct 30, 2020

Thank you for staying with us and we hope to see you again! Stay Safe

5
Family

The staff made this property what it was. The property seemed to have the coronavirus blues. Very few patrons and the breakfast was depleted.

By on May 19, 2020

Review comment responded on Jun 15, 2020

Yes, we have been slow during the pandemic but we are also following all guidelines to assure guests and employees are safe. Thank you for your feedback and please stay with us again!

4
Everyone

By on Aug 8, 2019

4
Everyone

By on Aug 7, 2019

Holiday Inn Express & Suites Elkhart, an IHG Hotel

3610 S. Nappanee Street, Elkhart, IN 46517
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