8/10 Good
Ira, Braintree
Traveled with family
Oct 17, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with amazing sea views. The staff are very friendly and helpful. Two challenges here: the bathrooms have tile that is quite slippery. Almost every time we had to put a towel on the floor inside the shower compartment so we wouldn't slip and literally break a bone. The other challenge is that this is about a 15 min walk to the city. I had to take a 6 AM bus to Rome from Sorrento and couldn't get any taxi to come get me, even with arrangements the night before. Ginevra, who was in charge of the front desk tried to get make arrangements and ultimately told me they wouldn't arrange the transportation the night before because no taxi wanted to take the job as it's only 6 min drive (22 Euros) and they didn't make as much money. She gave me the taxi number to call in the morning, but nobody answered the phone. I ended up finding a phone number online which I called and got a hold of a taxi driver. I offered to pay 60 Euros and then he took the job. There is no sidewalk from a certain point in the road to where the hotel is so be prepared to be extra cautious for incoming vehicles. As one can imagine, it gets challenging at night and very difficult to do so with heavy luggage too, so plan accordingly vis-a-vis transportation if you select this property. Otherwise it's a lovely place. The staff is so friend ly (Antonio and all the ladies that took care of the cleaning, cooking, service etc.)
Ira
Stayed 4 nights in Oct 2023