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Aparthotel

Villa La Terrazza

On private beach with seasonal outdoor pool, near Sorrento Marina

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Photo gallery for Villa La Terrazza

Beach/ocean view
Lobby sitting area
Front of property
Flat-screen TV
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Kitchen
  • Washer
  • Pool
  • Barbecue grill

Explore the area

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Via Luigi De Maio 38, Sorrento, NA, 80067
  • Place, Piazza Tasso
    ‪2 min walk‬
  • Place, Corso Italia
    ‪3 min walk‬
  • Place, Sorrento Lift
    ‪3 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪70 min drive‬

Room options

View all photos for Apartment for 2 people

Full-size fridge, oven, stovetop, espresso maker

Apartment for 2 people

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View

Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Sea View

  • 646 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, 3 Bedrooms, Sea View

Flat-screen TV

Deluxe Apartment, 3 Bedrooms, Sea View

  • 1076 sq ft
  • 3 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Apartment for 3 people with one bedroom Sea view

Full-size fridge, oven, stovetop, espresso maker

Apartment for 3 people with one bedroom Sea view

  • 269 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the neighborhood

Sorrento

Located in Sorrento City Centre, Villa La Terrazza is adjacent to Sorrento Marina and within a 5-minute walk of other popular sights like Piazza Tasso. This 6-room aparthotel has private in-room plunge pools along with a private beach and free in-room WiFi.
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What's nearby

  • Piazza Tasso - 2 min walk - 0.1 miles
  • Basilica di Sant'Antonio - 2 min walk - 0.1 miles
  • Corso Italia - 3 min walk - 0.2 miles
  • Sorrento Lift - 3 min walk - 0.2 miles
  • Sorrento Beach - 11 min walk - 0.6 miles

Getting around

  • Sorrento Station - 8 min walk
  • Naples Intl. Airport (NAP) - 101 min drive

Restaurants

  • ‪Circolo dei Forestieri (Foreigners' Club) - ‬1 min walk
  • ‪Ristorante Ruccio - ‬7 min walk
  • ‪La Lanterna - ‬3 min walk
  • ‪Zi'ntonio - ‬3 min walk
  • ‪Ristorante Pizzeria Tasso - ‬5 min walk

About this property

Villa La Terrazza

On private beach with seasonal outdoor pool, near Sorrento Marina
Guests staying at Villa La Terrazza enjoy access to a private beach, a children's pool, and a rooftop terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 90 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach aparthotel include free WiFi in public areas, a seasonal outdoor pool, and express check-in.
Each apartment is individually decorated and features a kitchen with a refrigerator, an oven, and a stovetop. A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a private plunge pool, a washing machine, and a private yard. Limited housekeeping is available.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a private beach.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8.6 out of 10, Excellent, 794 reviews
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Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • Private plunge pool
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Oven
  • Stovetop
  • Water dispenser

Dining

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: EUR 10 for adults and EUR 8 for children
  • 2 beach bars
  • A bar/lounge
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Barbecue grill
  • Deck/patio
  • Rooftop terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washing machine

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In a village
  • In the city center
  • Near a train station
  • Near an outlet shopping mall
  • Near the bay
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Children's pool
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 6 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1896
  • Comprehensive recycling policy
  • Connecting units available
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are asked to contact the property in advance with an estimated arrival time.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 90 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon—-9:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards and cash.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Villa Terrazza Apartment Sorrento
Villa Terrazza Sorrento
Terrazza Apartment Sorrento
Villa La Terrazza Sorrento
Villa La Terrazza Aparthotel
Villa La Terrazza Aparthotel Sorrento

Frequently asked questions

What's there to see close to Villa La Terrazza?

This aparthotel is situated in Sorrento City Centre, just steps from Piazza Tasso and Sorrento Marina, and within a short walk of Corso Italia. You'll also find Sorrento Beach and Gulf of Naples less than a mile away.

Will I be able to park at this aparthotel?

No, there isn't parking available at the aparthotel.

Does Villa La Terrazza have a casino at the property?

No, Villa La Terrazza doesn't have a casino.

Will I find an indoor pool at Villa La Terrazza?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from June until September.

What amenities will couples enjoy at Villa La Terrazza?

There are many amenities for couples at this aparthotel, including a private plunge pool as well as a private beach and 2 beach bars.

Does Villa La Terrazza have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Villa La Terrazza have a restaurant that serves breakfast?

Yes, Villa La Terrazza serves breakfast (local cuisine) each morning for a surcharge from its snack bar.

Will Villa La Terrazza allow pets to stay free of charge?

No, pets aren't allowed at Villa La Terrazza.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from Villa La Terrazza?

The closest major airport to Villa La Terrazza is Naples Intl. Airport (NAP), which is about 17.9 mi away. Another top airport is Costa d'Amalfi Airport (QSR), which is around 28.3 mi away.

Are there rooms with balconies that I can book at Villa La Terrazza?

Yes, every apartment at Villa La Terrazza comes with a deck with some featuring sea views.

Reviews

Villa La Terrazza Reviews

8.2

Very Good

9.0/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.2/10

Property conditions & facilities
Rating 10 - Excellent. 25 out of 49 reviews
Rating 8 - Good. 13 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 5 out of 49 reviews

Reviews

2/10 Terrible

Wayne

Stayed 5 nights in Jun 2023

6/10 Okay

Nicklaus

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Nice apartment with poor service

What should have been a nice stay in a well located apartment was marred by poor communication and a lack of hospitality. Upon booking of the stay, we received an email to state our time of arrival. When we arrived the location was locked and no one to be found. Neighbors told us the owner wasn't around and did not answer our calls. Hotels.com as well as town tourist board could not get a hold of the owner with direct or alternate numbers for over an hour while our family waited outside the gate. Eventually the owner arrived and let us in without even an apology, just saying he didn't answer cause his phone was dead even though he knew we were coming. Outside of that memorial part of it I will list other positives and negatives. Positives: The place was awesomely located with a great view, the rooms were well decorated and the space was sufficient. Negatives: Besides what was listed above it had a smelly bathroom, partially empty pool that worried me with kids and construction on the apartment during the stay. All in all, I would say that we would not stay again as the price was not reflective of the hospitality and place, though I believe it could improve itself.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities
The most horrible experience i have had in my entire life. The location is great but the one man incharge of the property is a big liar and cheat. We booked 2 rooms only to go there and find out he gave our other room to someone else and asked us to just "manage". We were 10 with kids. He promised us he would refund our money and after months of asking him, he downright declined and went back on his words. I am suing him in Italian court. The bedroom he gave us had bedbugs. They bit my daughter every night. I told him and he said, "he cannot do anything anout that". He charged my cc without me signing anything. I called him for blankets everyday and he never gave any. Later he said, ibam the only one here. I have no one to run these errands. He told me he never feels cold himself so he had no clue why we needed blankets. He would promise one thing in the morning and fhe next day completely deny everything. Stay away from this property.
Stayed 4 nights in Sep 2019

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved Villa La Terrazza

Villa la Terrazza is in an amazing location! The views are unmatched and the accommodations are very spacious. I would definitely stay here again.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Before my trip there was an issue and I had to book another hotel for one night which was a major inconvenience to my trip. We spent a lot of time waiting upon arrival for our room to be ready- about two hours after check in time. The owner told us we could leave our bags by the pool but I was not comfortable with that. Along our stay the owner asked for additional money several times. He also asked for my credit card number. This caused a lot of awkward interactions and overall we did not really feel comfortable while staying there.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities

Location. Location. Location.

This property is in a perfect location. The view is phenomenal. There are sweeping views of the city from the living room as well as the kitchen and your own balcon this property is in a perfect location. The view was phenomenal. There are sweeping views of the sea from the living room as well as the kitchen and your own lanai. Andrea who oversees this property is amazing and very responsive. He is helpful with suggestions and any needs that you may have. The only reason we are not giving this five stars is you to the extreme cold. Even with the gas heaters, we were not able to get it warm enough to a comfortable level and caused unpleasant odor. The place is fully stocked and has anything that you may need while you are away from home. It is walkable distance to anything in downtown Sorrento as well as the steps that take you to the ferry going to Capri It’s a very beautiful older home from the late 1800s. Well maintained. A work of art in itself.
Stayed 2 nights in Jan 2019

10/10 Excellent

Mrs Colette A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Sorrento

Great character accommodation in a fantastic location in Sorrento. Also super boat trip to Capri from our host Andrea.
Stayed 6 nights in Oct 2017

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Absolutely breathtaking views from the terrace! We loved having a kitchen in the room because it made it easy for us to cook and then eat outside for a private dinner with a view. The check-in situation was confusing, but that was probably my fault for not doing enough research. The location is excellent. It's very quiet considering that it's such a prime location. We are already talking about returning to this hotel for longer next time.

10/10 Excellent

Jane, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment Close to all amenities and sights

Short weekend break away Apartment well placed with ample parking and felt very secure Bars, restaurants and shops within minutes of the gate with a place by the gate for breakfast Owner Andrea very helpful, and always at the end of a phone Great location, beautiful building with wonderful panoramic views of Sorrento, the sea and the Marina Grande below Restaurants- all great but particularly enjoyed- Refood and Z'ntonio Music- Filou Club, live music but gets going after midnight Will certainly return with friends

6/10 Okay

CT, London

Disliked: Cleanliness

Amazing views but only ok elsewhere

We spent 3 nights at the Villa in their terrace suite (think it is called the Golfo). As with others, we initially struggled to get in (there is a large gate but no way to contact the villa - we got lucky as somebody else was leaving!) and were immediately welcomed by the lovely Valentina. The first thing that hits you about the villa is the view - the view of Naples and Vesuvius is one that you pay a premium for at every restaurant in town and one that you can enjoy 24/7 as part of your stay! The terrace is large and there is a small pool to dip into. At first glance the suite is very luxurious - kitted out in antique, and antique-looking, furniture, very spacious (could probably host 8) and very grand-looking. Upon closer inspection, the place is a little dirty, the kitchen is poorly kitted out, the bedding wasn't the cleanest, there is no information-booklet in the suite so very hard to deal with any problems/identify what is available (there is no desk so you need to email if you have issues), and the wifi is almost non-existent unless you are out on the terrace. If you are looking for views this might be the place (although it is expensive for just the views!); however, if you are looking for a luxurious villa you are probably better off elsewhere for the money.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will not be disappointed

Went to Sorrento for a chilling time. La Terrazza delivered it all. Simply stunning! Thanks to all.

8/10 Good

Sebastian, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Sorrento, beautiful terrace

Well located villa, very nice apartments with wonderfull terrace and view over the Sorrento coast.

10/10 Excellent

esther, cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Amazing location, beautiful property, lovely decor and furniture. Very helpful and sensitively attentive owners. All in all great.

8/10 Good

Juliana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Pros: Great location, amazing sea view from the terrace access by everyone staying in the Villa and easy access to town centre/train station. Cons: a bit dated but comes with character. There were several issues on arrival with our original apartment but Andrea (the owner) quickly resolved the issues. We were given another apartment to stay "La Palma". No sea view but perfect for us. Our stay was short so we didn't get a chance to take the boat trip with Andrea... maybe next time for our next visit.

8/10 Good

jose, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities

Greatest villa in sorrento

The location of Villa Terrazza couldnt be better. The view is as magnificent as you can get in sorrento. Staff is quite friendly. Everything was perfect. Only bad comment is the shower. Its very small and unconfortable.

10/10 Excellent

William, Minneapolis MN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Small boutique hotel right in Sorrento overlooking the Bay of Naples and Mount Vesuvius. Very convenient to walk to restaurants and shops.

2/10 Terrible

Anthony, Colchester

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

NOT a Hotel This is self catering apartments

This is Not an HOTEL IT IS A SELF CATERING APARTMENT. No staff are available when you want them and we had the same towels for three days. A fantastic property and location, just not a Hotel.

10/10 Excellent

Amy, Orlando, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and fantastic location!

This is a hidden gem! Staying in Sorrento was the highlight of our vacation and the Villa La Terrazza is a wonderful hotel. Although it is more of an apartment than a hotel and is still privately owned by the family who built it back in the 1800's. It was comfortable, convenient and beautiful. We booked a private boat tour to the island of Capri with the owner, Andrea. This was one of the most beautiful and memorable days for the entire family. Andrea is a wonderful host, very knowledgeable of the area (both land and sea) and the perfect boat captain. I highly recommend it! We were able to walk to everything. As soon as you leave through the gate, you are in the center of coffee bars, restaurants and shopping. In the evening, you overlooked the sea and could hear the sounds of music and laughter coming from the town that was all lite up across Sorrento. I felt like I was in a movie the entire time. I will be back to Villa La Terrazza!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday in Villa La Terrazza! This is a fantastic place to stay.

10/10 Excellent

James, Bellevue NE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb!

Andrea and the whole staff were Outstanding. They offerred us a free huge upgrade for free due to the poor weather. Great location. Incredible view.

8/10 Good

anthony, new jersey

Liked: Staff & service

Happiest Guy in Sorrento

Beautiful Views, Facility owner and help are amazing people

8/10 Good

Natalie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Georgeous apartment with stunning sea view

We stayed in the Golfo Suite for 4 nights in October with our 2 teenage daughters. The location was perfect, being close to Piazza Tasso (but away from the busier streets) and Marina Piccola where the ferry leaves for Capri. We absolutely loved the apartment and pretty much had the huge terrace to ourselves. Simona was really helpful in organising things for us at very short notice and we loved Andrea's boat trip to Capri - quite a different experience to going across on the ferry (took about 1.5 hours as opposed to 20-30 mins on ferry, but it was a beautiful sunny, calm day with only 8 of us on the boat. Can stop for a swim and visit the Blue Grotto). We arrived at Marina Piccola (avoiding the busier Marina Grande) and, after a stop for a drink/sandwich, took an open air taxi up to the town which was good fun. The town itself is pretty busy, overpriced with mostly designer shops, but great views. Easy to get the bus back down or up to Ana Capri. Simona also arranged a private guide for us at Pompeii (tour lasted about 2 hours) which was well worth it. We took the train there - an easy, and cheap, option. Favourite restaurants included: Il Delfino (Marina Grande), L'Antica Trattoria and I Giardino di Tasso. Many great ice cream places to choose from: our favourites were Raki and Zini's. If there are specific places/restaurants you want to go to, check which nights they're closed in advance to avoid disappointment. Also, the Lemon Grove was closed which was a shame.

10/10 Excellent

William, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Location

We were kindly upgraded to a phenomenal apartment that opened onto the large tiled "porch" with plentiful sun beds and a pool. The location of the Villa is unbeatable and the views from the balcony of the sea, Mt. Vesuveus, and the coastline will never be forgotten. The Villa itself is beautfiul, with frescoed walls and thoughtful decoration. I visited with two friends and we had a great time and recommend Villa La Terrazza!

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

disappointing -- if you get the basement room

Based on photos and posted reviews, it's easy to see why we were so excited to get there -- especially after traveling on two trains, including enduring the rough parts of Napoli station, sweaty and tired we were ready to check in. Though the staff was nice, they gave us keys to a room that the photos did not match -- they told us when booking through Expedia the photos will not match what room you will receive. So as there are only few rooms to choose from, one guest will inevitably get the basement cave bunker room. Though likely you paid just as much as the next person, you may get stuck with this room (room name = gran hotel) -- the largest apartment with a bed in the dark back room. We didn't expect a modern hotel room but we did expect light (and something closer to the photos). The owners/staff were nice, but maybe they just do not realize the disappointment this room causes to their tired travelers. The other rooms may have been many stars worthy, we just never got see one or experience it.