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Sorrento Town Suites

0.0 out of 5.0

Recent guest reviews

I like this little place although I think it's important to say it's not a normal hotel. It's more an apartment (it has a kitchenette) you would rent for a week at a resort area, but I think off season the manager takes people for shorter periods. The breakfast is not at a dining room, but items left in your room (packages snacks, cereal) and you are expected to clean up the dishes after yourself if you don't want an extra charge. Understanding this, however, I think this place has alot going for it. It's clean, the rooms are fairly well taken care of and spacious compared to other hotels in this price range in Italy. You have nice view of the hills about the town from the window. Best of all it's only steps from the center of town which is great for walking around in the evening for shopping and dinner after a long day of touring the region. It's also no more than 10 minutes from the train station, so rolling your luggage back and forth at the beginning and end of the stay is no problem. The manager was nice, but business-like and isn't around during the day, though she makes an effort to be there when you check in. There is also a clever intercom at the door that rings her cell phone, so she can come if you check in at an unexpected time (which we did as we left unexpectedly early on our trip at the last minute to avoid being trapped on the east coast USA by a snowstorm). All and all I was happy with our stay and the place fit our budget!

Recommend this establishment. Stayed 2 nights. Only 2 mins from the cathedral and 5 mins from the train station. Would of giving 5 stars except for having to pay an extra fee as we used a thimble full of washing up liquid. Comfortable bed.

We arrived to the charming town of Sorrento after 10 hours of travel. Needless to say, we were very much looking forward to settling in to our little home away from home while we explored the area. We soon found that the owner took great creative liberty with the marketing of this hotel. Particularly the lobby photo. The photo showing the lobby depicts a professionally run operation in a pseudo-lavish, roomy setting. Nothing could be further from the truth. The lobby itself is about the size of an American bathroom and the photo, taken from an advantageous, upper view, is quite the optical illusion. There is major construction going on all along the road on both sides and scaffolding prevents an easy entry. After many missteps, and wrong turns, we finally stumbled upon the entry from a back alley. The entrance is an alcove off the alley way. The door to the lobby was locked and a note instructed us to ring the bell. We did. Once and again. And once again. A restaurant owner in an adjacent building came out and said the owner should answer shortly. Eventually, she made contact through the intercom letting us know she would be there in 10 minutes. We occupied ourselves with swatting the swarming insects in the alcove off the alley while we awaited her arrival. 20 minutes later she came scurrying from the street area to let us in. The owner said she upgraded us to the honeymoon suite (although we did not ask for an upgrade and it was not our honeymoon). She then took us up to the 5th floor (no elevator, 3 suitcases (ugh). The room was fine, nothing special one way or the other. Inexpensive furniture, travel mattress on the bed, wobbly table. She showed us the balcony overlooking a restaurant dining room, the bathroom and our “breakfast”. Breakfast consisted of two condiment single size containers of Nutella, 2 to-go packets of jelly, 2 rolls wrapped in cellophane, 2 wrapped crackers, a canister of plain corn flakes and a small box of shelf milk. There was also a small jar of soluble coffee that was hardened and caked together. Two of the 4 electrical outlets in the room were broken and unusable. The blow dryer motor was burned out. All of these things certainly would have been a non issue for us if it were not for the shower. The hot water was scalding hot and unable to be adjusted to a warm acceptable temperature. The options were melt your skin right off the bone or frostbite cold. As luck would have it, no one staying in this room would need to burden themselves with this dilemma. The hot water was completely depleted after 3 minutes 30 seconds. We asked the owner to come to the room to help us solve this problem. She seemed *surprised* to hear of this issue and pointed out the new water heater mounted to the ceiling. “Oh, is that all?! You must wait for it to heat back up”! (Silly us). How long, we asked. “3 maybe 4 hours. It must get back up to temperature”. (Uh, okay). After 4 hours time I tried the water again. Once again, it ran out after 3 minutes 30 seconds. We called the owner asking for assistance and she said she could switch our room after 11am the next day. Which meant an entire day of travel with no shower. (My apologies, fellow travelers on the ferry to Capris). The kitchen has a sign posted notifying the guests that maid service does not include dishes. If dishes are not washed there will be a charge of 5 euros. Conveniently, there is a dishwash kit next to the sink available for purchase at the low low price of 1.50 euros. (No paper towels, by the way and no tissues in the bathroom. We did however get a half roll of TP). As we checked out the owner let us know we owed her 1.50 euros for the dishwash kit. We promptly paid our dues to the establishment and bid our farewell.

I stayed at the Sorrento Town Suites with my partner at the beginning of February. There are pros and cons for this place: Pros: ideally located in a quiet side street in the middle of Sorrento, next to the Piazza Tasso and the marina. The room we were in was clean, had a nice little balcony opening on a colonnade and orange grove. The kitchenette was well equipped and the towels changed every morning. There is a safe in the room, big enough to place passports, mobiles and other small valuables. The water pressure in the shower is spectacular. The Mediterranean decor in our room (Ginestra) suited the area. The manager, Rossana, is very friendly and helpful. Cons: there is enough hot water for one decent shower. You will need to wait 30mn for the tank to refill. The walls are extremely thin and you can hear literally everything that happens next door (our neighbours fell asleep with their tv on each night and that can get tiresome). The BA website advertised this place as serving breakfast in the morning, but this wasn’t the case for us. We had to make do with a basket of pre-packed cakes and toasts, with instant coffee and long life milk. There is no car park for the hotel. You will have to use one of the town’s car park (on average, 15€ a day). Finally, there is an extra charge (5€) for housekeeping to clean the kitchenette. I sort of understand that point, but when you buy a package holiday, every extra expenditure can be a drag. I would recommend this place if you’re staying for a couple of nights and are on a budget.

stayed with my son for a long weekend, the room was lovely with great vues ,breakfast delivered to our room was lovely. the staff were very friendly and helpful , hotel was a little hard to find as it is hidden on a side street behind the main road and shops.

Lived visiting this old town. A lovely welcoming place to visit. Lovely shops, people and building to see. Will be visiting again. The food is lovely and a treasure trove of gifts available. The sun beams down and you can find jewellery makers and sumptuous food for you to salivate over.

The accommodation was an apartment with 3 rooms, orange, blue and turquoise. We got the blue room with 3 beds, one king and one single, extremely comfortable and cozy. The room was beautifully decorated in a modern design, mainly in blue, so best for summer months. Bathroom was very clean and a big shower with a nice shower head, excellent fixtures and also a view of the sea and Mt. Vesuvius from the shower. The room had a kettle and a mini fridge and a safe locker. A huge balcony to relax with a sofa overlooking the bay of Naples and the Vesuvius, also visible from every point in your room making you not want to leave the apartment. Difficult to decide if the city was more beautiful or the apartment. Only negative, if, no kitchen in the apartment. Our host was very friendly and explained us everything in detail. Location is very central and at the heart of the city with many food joints and restaurants and a bar 50 meters from the apartment. It is a perfect value for money. Can't wait to come back.

My wife and I stayed here for a week loved it Rossana the general manager was amazing we had an airport transfer and she met us in the town square the room was lovely, we had gone for my birthday we didn't say anything but on the day Rossana wished me a happy birthday Sorrento amazing people great well worth a visit we will be going back

My partner and I just spent 2 weeks at Sorrento town suites. We specifically asked for the top floor room based on other trip advisor reviews. So glad we did! There is no lift , so you do have to carry your bags up 3 flights but that means you won't feel guilty eating that extra gelato! The room is very large and the kitchenette is great to keep snacks and drinks in. There is a small stove but seriously, I'm on vacation in italy , I am eating out everyday! Breakfast is brought to the room at whatever time you want between 8 - 10. It's a nice simple breakfast(tea, coffee,a pastry, and pre packaged toast) just enough to get you started for the day. Housekeeping is super friendly and very helpful. Does a great job. The only problem with the place is the location. No one seems to know where it is. When we arrived by car our driver dropped us off and sent us in the wrong direction. When I asked at different places no one could tell us how to get there. So if you book , get dropped off at the park by the cathedral on corso italia , look for the alley on your left, go up it about 600 ft and look on the right for a sign to Sorrento town suites. Would definitely stay here again.

Just got back from a week in sorrento. we stayed in the sorrento town suites. It was a great location, had breakfast delivered to our door each morning and staff were very friendly and helpful. Only downsides were the walls are very thin so can hear everything and the beds weren't too comfy. Would remcommend this accommodation to friends and would return to the town suites if I was to go back to sorrento again.

Via Santa Maria della Pieta' 30 Sorrento NA

Hotel highlights

  • Walking distance to Piazza Tasso and Marina Grande
  • WiFi in rooms and public areas (fees apply)

Located in Sorrento Historic Centre, Sorrento Town Suites is adjacent to Piazza Tasso and within a 15-minute walk of popular sights like Marina Grande. This 6-room bed & breakfast welcomes guests with in-room amenities like kitchenettes, refrigerators, and coffee makers. Sedile Dominova and Sorrento Lift are a short walk away.


Rooms

The 6 air-conditioned rooms feature kitchenettes. Flat-screen TVs come with cable channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and bidets. Coffee makers and safes are also standard.


Property features

At Sorrento Town Suites, guests have access to WiFi in public areas, express check-in, and express check-out. Transportation is made easy with limo/town car service. The front desk has multilingual staff that can help with tours or tickets, and offer advice about sights and eateries nearby.

Room options

Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Triple Room, Multiple Beds

Full 1 | Sleeps 3

Quadruple Room, 1 Double Bed with Sofa bed

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 173 reviews