Hotel Caravel4.0 out of 5.0
Recent guest reviews
The hotel is in Sant'Agnello about 20 minutes walk from the centre of Sorrento (there is a complimentary shuttle bus). All areas of the hotel and grounds were well kept and clean, and there is a small pool at the front of the hotel. We had a very nice room at the rear of the property, on the 4th floor, with a corner balcony and fantastic views over the Bay of Naples and Vesuvius. The staff were all courteous and efficient. We'd chosen the hotel on the basis of review comments about the quality of the food, so were sorely disappointed on our first dinner there. This is Italy after all, and they love their food and know how to eat! We both ordered the grilled fish, expecting something straight from the sea, all crispy-skinned and burnt at the edges. What we got was 2 identical pieces of 'boil-in-the-bag' fish, lukewarm, with some dire potatoes in a thin tomatoey sauce and a veg (can't remember what!). When we complained that food was practically cold, they did, give them their due change it, apologetically and without fuss: unfortunately we still got 2 identical-looking pieces of 'Birds-Eye' fish, but this time they were hot (and they had changed them, because we'd both taken a bit out of the first ones). And I chose the cheese selection to finish (this is Italy...) and got a plate with 3 'Kraft cheese-triangle-sized' pieces of processed cheeses. We didn't eat dinner there again! Breakfast was a good buffet with lots of choice, but again, the 'continental' style of food was let down by cheap cheese and processed ham squares. So a good hotel, but *don't* go there for the food - enjoy the quite location and the views. This being Italy, we did find good food around, indeed the Pizza place just down the road (Il Ruttino) served a fine selection, and their pizzas were cooked in about 30 seconds in their fantastic oven :-)
We stayed at this hotel for 7 nights in September on a Thompson’s......Tui package. A little worried as not been on a package holiday for 20 years. The hotel was just on the outskirts of Sorrento about 20 minutes walk to centre set in a quiet residential area. The public areas of hotel were very good as was the swimming pool and roof top terraces. Our room was a little basic for a 4 star but was large and very clean. We heard a little noise early in mornings from adjoining rooms but the ear plugs helped and we managed to sleep ok. The staff were very friendly in all areas of hotel from cleaners to waiters.......Excellent. We stayed on half board and the food was Great. Breakfast was buffet with plenty of choice with very good quality. Dinner and service was great, should be given 5 stars for quality. Overall we had a lovely holiday and would go back again.
We stayed here as part of a group and I have to say that the hotel, staff, and food was excellent. The staff could not have done more to make our holiday enjoyable. All of the hotel is clean and enjoyable to stay in and the dining room is very elegant. We upgraded our room which was a good size and balcony. Only problem only one plug socket. The hotel is outside the centre of Sorrento which suited us as it is a peaceful area to be and there is a courtesy bus both was, and its easy to use the train. Would be more that happy to return.
I am so pleased we decided to stay a little way outside of the centre of Sorrento, as we discovered it really is hectic even in October. Absolutely full of tourists. The hotel is actually in the area of Sant'Agnello and is really lovely. We were greeted by a very efficient and friendly receptionist. We had been allocated a room with a balcony with seaview. The room was large with comfortable bed and it was spotlessly clean. Only down side was very poor pressure on the shower. Good selection at breakfast. A special mention to the restaurant maitre de , he really has perfected the art of service. In fact all the serving staff were very good. There is an outside area where you can have a basic but tasty lunch. Dinner was not necessarily to my taste. This is a hotel used by Thompsons and other operators, but although busy at breakfast, service was not impaired when large groups arrived. I would say the overall ethos of this hotel is one of excellent service. We used the shuttle bus to go to town, it is provided free of charge. One word of warning, we took a taxi back from Sorrento on one occasion and it cost about 15 euro, very expensive, given the distance. I recommend you take the short walk down to the beach area, where you will be rewarded with fantastic views and you can have lunch at the little restaurant and watch the boats sail by. Many thanks for a lovely stay. I am happy to recommend this hotel.
Just returned home from a lovely stay at this Hotel, Food excellent, staff very friendly, Hotel very clean and tidy. Walking distance to Sorrento, but there is a shuttle bus you can book which will drop you off in Sorrento.There is a one way road, at the front of the Hotel which could be noisy, But did not ruin my stay. I highly recommend Hotel Caravel.
Just out of the centre in St Agnello suburb with a free shuttle bus but only a short walk anyway. A fantastic hotel with lovely small garden and pool. Very friendly and helpful staff who take pride in the hotel. Very clean, tidy and well cared for. Fantastic value half board with massive breakfast choice from 7 -10am. Evening meal in spacious, airy dining room with vegetable buffet followed by fabulous choice of starter, main and dessert. Great choice of wine and beer. This hotel is a superb mixture of clean, modern building with old fashioned service. Top class and well recommended. Could have paid nearly as much for a self catering cottage in the Lake District!
We returned here for the 3rd year running in September, and it's easy to see why. Sorrento is an idyllic part of Italy, scenery, weather, food .Other reviews will tell you about the trips available in this beautiful location, but the reason we return is to stay at the Hotel Caravel. It is an absolute gem of a great Italian family run hotel. The whole hotel team are friendly, welcoming, efficient, and make this hotel as memorable as it is. We arrived after a delayed flight, raining (unusually) - the evening concierge came to the gate with an umbrella, helped with our suitcases and welcomed us. Pino the head waiter was in the restaurant to ensure we were happy with the meal - a cold platter as the restaurant had finished. We had a gift of a large fruit basket in our room as a returning customer. Every single member of the team is pleasant and helpful. So many stars - Maria and her colleagues in the bar. Marika who served drinks by the pool. But for us the unique selling point of this hotel is the waiter service in the dining room. They do have a buffet evening meal on Sunday, but other evenings it is waiter service and it is superb. Pino, Rosella, Francesca, Enrico were brilliant and of course the incomparable Toni! Plus of course the food is fabulous! Breakfast on the terrace is a lovely start to the day too. The managers are always around, and should be proud - it is a perfectly lovely place to stay.
From the warm and friendly greetings we knew this was going to be a wonderful holiday. The receptionist on every occasion were pleasant , helpful and a good to talk with. Our room was bright and modern plenty of room for all our clothes. The room was well maintained and the housemaid was very friendly. The bar area was small but served its purpose. We used the snack bar on a couple of occasions and the young lady server, sorry forgot name, was most pleasant and with good customer focus. The restaurant would not be out of place in the UK, it was great to be greeted every night as we went to dinner. The food was very good with a wide and varied selection. The wine list was also extensive, but you could not go wrong if you selected the Ravello wines. The pool although cool was just right for a swim after our excursions. What was good was that the management were always visible and they too made everyone welcome. Special mention to Grazia and Lidia for their help and wonderful sense of humour. All the staff contributed to a wonderful experience.
Easy walk into Sorrento. Peaceful setting. Half board is excellent value however the portions are farv too large. Delicious food and great service. Loved the rooftop terraces - extremely relaxing and quiet. 0 minute walk to the rail station providing easy access to all areas.
Just finished a seven night stay. The hotel exceeded my expectations in every way. It is in a good location around a 20 to 25 minute walk to Sorrento. The hotel was spotlessly clean and the food was excellent. Special thanks to Angelo and his team for their service at breakfast and dinner which made it all the more enjoyable. The reception and bar staff were also very friendly and helpful. Would definitely recommend to anyone visiting the area.
- Close to Piazza Tasso
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Piazza Tasso is within a mile (2 km) of Hotel Caravel, and other popular sites like Marina Grande are within a couple of miles (3 km). This 88-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Museo Correale di Terranova and Piazza Lauro are also nearby.
Free buffet breakfast is offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 88 soundproofed rooms feature minibars and safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bidets.
Guests of Hotel Caravel have access to an outdoor pool, a fitness center, and a spa tub. If you drive, self parking is EUR 10 per day, or you can take advantage of the shuttle from the airport to the hotel (available on request) for EUR 90 per vehicle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a rooftop terrace, free WiFi in public areas, and 30 meeting rooms.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 1175 reviews