Grand Hotel Flora4.0 out of 5.0
Recent guest reviews
Staff friendly and helpful. Hotel clean but very dated decor. The food was very disappointing, no choice and bland. Lots of ants in our room, they did try to solve it. A disappointing first experience of Italy.
This was the fourth hotel on the tour. This place was ok. The bed was decent, room a little small but we were getting used to that. There was a balcony which was nice but too bad it was raining. Bathroom was ok, small shower stall. There's a huge dining hall. It was ok, nothing to write home about. or a review. They want you in and out at that place. Waiters constantly running around. My room faced the pool and it doesn't look like this picture at all ! If it wasn't November I would've hung out though. I might look for a different hotel but if the price was right, I'd stay but look for a decent place for dinner.
The staff in this hotel were absolutely fantastic and most definitely one of the highlights. Boundless enthusiasm :) The pool area was also very nice and the location was great. However, the quality of the food served left a lot to be desired, as did the room décor and hotel furnishings generally. The food served on the gala dinner night was the only exception and this really was lovely food. Other than that however, the food was very poor and the buffet table consisted largely of leftovers from the evening before.
Hotel Grand Flora Sorry to hear others did not enjoy their stay as much as us. We had a fabulous time. With a balcony facing the hills and the street it was a joy to people watch, far more interesting than people sleeping or lounging by the pool. Hotel in general was very good, reception staff very pleasant and helpful just a little short on info about local buses, room was very clean and comfortable (The room maid Rosemary deserves a special mention), waiters in the restaurant were loud, proud and excellent at their job. The food was very enjoyable with a good variation, we never, during our 2 week stay, felt we needed to get out for a change. The pool is a good size, you could have a proper swim and not just a plunge although it did close early 18.00h Pool terrace was spotless with plenty of loungers and clean towels, very good bar and food service although the ping-pong table needs attention and there were no bats or balls. The reception, lounge and bar area was impeccable with large screen TV for sport fans and live entertainment a few days a week The hotel is well situated for a short walk to the centre of both Sorrento and Sant’ Agnello, the beaches and train station.
We booked the hotel as part of a online booking, and when we arrived the hotel had no knowledge of our booking. We had specifically chosen the hotel for its family rooms. After 1 night away in another hotel the staff, managed to make up a room for us all to stay together in 1 room. The room was not the one we had booked , and was not the same standard, and it did some what spoil our holiday. The booking issue was not the hotels fault, and the staff did everything they could to help make our holiday as enjoyable as possible, despite the low standard room. We would visit again as the location is great, the pool is fab and we are sure the other room....the one we booked,,,would have been much better.
We were allocated this hotel through Tui. The location is great for exploring Sorrento everything is within walking distance. The entrance lobby to the hotel is very grand. Once to your rooms if you can live with the flower tiles, lamps and very ornate wooden furniture its great. The thing that made this hotel was the restaurant and waiting staff. Salvadore, Guiseppe and even Alessio was entertaining! Breakfasts are amazing - all you can eat, dinner is always 3 courses. Alcohol is a little expensive but no more than anywhere else. Rosemary our chamber maid was helpful, friendly and full of good advice. I would've have given this hotel 5 stars if it could have provided tea/coffee making facilities in the room. On those days we came back from a long day out you just fancy a cup of tea in your room.
Second time for us staying at the Flora and we love it. Fantastic location as near the town/train station/bus station/shops/bars etc. Rooms are lovely, yes main road is busy at front of hotel but you can close the double glazed window! Best thing for us is the food. Breakfast is huge, hot and cold choice or omelette made fresh for you. Fab. Evening meal is waiter service and what efficient and charming waiting staff they are. Always fast to seat you at a table and take your order from a choice of three starters mains and sweet. We loved it all and what a treat to eat so well on holiday. The gala evening is fun and a nice way to meet people. Who couldn't love a Vesuvius cake complete with firework being paraded into the dining room to music? Am sure the pool was cold but as it was October we didn't think of even dipping a toe in! Pick August if you want to swim. Sorrento and the Campania area has so much to do and see and personally I think better to do in cooler months.
Just had a week of bliss staying here, food great, loadsa choices to suit all tastes, clean, chambermaids, charming, always greeting you, Bar superbly run by Michelle . Central to centre, 5 min. walk to railway station, bus station,10 mins. To lift down to port/ ferris The 1 member who stood out for us was Maria Laura , as nothing was a bother to her, spent time with people making sure all was well and understood , before dealing with next query. Went above and beyond , good luck to you.
For our October holiday, we took a good price TUI late deal to Sorrento. The TUI on line booking process, the airport, flight, and transfer experiences all went without a hitch. The resort transfer (from Naples airport) carries a 'health warning' in summer as it can be lengthy owing to traffic volumes along the narrow and busy roads. We stayed at the Grand Hotel Flora in Sorrento. This is located along the main road into Sorrento and is a brisk ten minute walk from the town centre. Check in was quick and efficient, and we were quickly settled in to our third floor room overlooking the aforementioned main road. We had a pleasant hillside view from our balcony, provided we didn't look down at the road. The traffic volume has to be experienced to be believed, as does the standard of driving, but after a while we didn't worry about the noise. The double glazing is very effective, and once back in the room with the door shut, the noise level was perfectly acceptable and didn't disrupt our sleep at all. The room was comfortable and had everything we expected. The hotel is what I would describe as 'classic Italian' - some may find this old fashioned, but we find it preferable to the bland and anonymous Spanish standards. The room had plenty of power points (in response to the Trip Advisor contributor who said the only one was in the bathroom) - we had one each on our bedside tables, and there were two others dotted about. To be fair, maybe the contributor didn't recognise them for what they were - the sockets are small rectangular white blocks with three equidistant small holes. Your European travel plug pins fit in to the outer of these two holes, and works fine. Our bathroom consumables were all refreshed daily, and the bedding was changed part way though the week. The hotel is kept spotlessly clean. The restaurant is on the fifth floor and has a panoramic and breathtaking view of Vesuvius and the Bay of Naples. Breakfast is buffet service and has everything necessary. Omelettes are made to order. Quality is excellent. Dinner is waiter service with three choices for each course. The choices are reasonably varied and prepared to order. There is also a salad bar which varies slightly each night - usually a cold leftover of one of the previous night's main courses appears. Quality and quantity are again excellent. On Wednesday night there is a Gala Dinner, where everyone eats at 7.30pm, and your menu choice for this occasion is 'take it or leave it'. This I found slightly problematic, but I didn't starve. Each course is ceremonially paraded in, with the climax being the erupting Vesuvius cake. Prosecco flows freely throughout this event. The pool is large but unheated - it was just the wrong side of comfortable to swim for long, but this was October, after all. The poolside loungers are perfectly comfortable. All the hotel staff are friendly and welcoming, and do all they can to make your stay enjoyable. The TUI rep is friendly and knowledgeable. She took us on an excellent walking trip round Sorrento, which was very helpful in orientating us for the week. We took one TUI trip - to Capri. All went well, but if we go to Capri again we are now confident enough to do our own thing. The trip is expensive but the local guide is helpful and informative. Included is the ferry crossing, a trip on the funicular, and mini-coach travel for part of the day on the Island. We used the City Sightseeing service to Amalfi. Once we understood the price structure, which is initially confusing, we were fine. It worked out at E15 return each, with a full commentary each way and plenty of free time in Amalfi. There is an hourly service. We also had a 40 minute mini train around Sorrento - again with full commentary and very enjoyable. Limoncello is everywhere, and it's possible to get free samples just about every day if you want! We went to Naples on the Circumvesuviana railway which starts from Sorrento. There is a frequent and cheap service. It takes just over an hour to get to Naples and the train makes frequent stops. It's the same line to Pompei and Herculaneum. We didn't find the train to be at all intimidating, and although Naples is a very busy place, provided you take common sense precautions that you'd take in any big city, it's fine. This was a lovely holiday in a beautiful spot - we will return.
Would recommend this hotel. Staff and waiters very friendly and helpful. Breakfast and evening meal excellent with plenty of choice and the waiter service very efficient. Room was a good size with balcony,overlooking the pool. Room was very clean (thanks to Rosemary our floor maid). Have no complaints about the hotel, had a fantastic holiday and will certainly return.
- Walking distance to Piazza Tasso
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Piazza Tasso is a short stroll from Grand Hotel Flora, and other popular attractions like Marina Grande are within a mile (2 km). This 4-star hotel has 130 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Centrally located in Sorrento, the hotel is also a short walk from Museo Correale di Terranova and Piazza Lauro.
Free breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service.
The 130 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and bidets. Rooms also include desks.
Guests of Grand Hotel Flora enjoy an outdoor pool, free WiFi in public areas, and a meeting room. Self parking is available for EUR 15 per day. A multilingual staff is on hand to help with concierge services, and offer sightseeing advice.
Reviews from Trip Advisor
62.0% of guests recommend this hotelTotal of 485 reviews