Sofia Balkan Palace

5.0 star property
Mountain hotel with a restaurant, steps from Church of St. George
VIP Access

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Photo gallery for Sofia Balkan Palace

Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Reception
Premium bedding, minibar, in-room safe, desk
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Place, Sofia Central Mineral Baths
    โ€ช2 min walkโ€ฌ
  • Place, Church of St. George
    โ€ช2 min walkโ€ฌ
  • Place, Alexander Nevski Cathedral
    โ€ช10 min walkโ€ฌ
  • Airport, Sofia (SOF)
    โ€ช13 min driveโ€ฌ
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Executive King Room

7.8 out of 10
Good
(26 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Deluxe King Room

8.8 out of 10
Excellent
(46 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite with King Bed

8.0 out of 10
Very good
(2 reviews)
  • 958 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Sofia

Located in Sofia City Center, Sofia Balkan Palace is adjacent to Church of St. George and within a 5-minute walk of other popular sights like Sofia Central Mineral Baths. This 241-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a gym.

What's nearby

  • Sofia Central Mineral Baths - 2 min walk - 0.1 miles
  • Church of St. George - 2 min walk - 0.1 miles
  • Alexander Nevski Cathedral - 10 min walk - 0.6 miles
  • Bulgarian Parliament - 12 min walk - 0.7 miles
  • National Palace of Culture - 18 min walk - 1.0 mile

Getting around

  • Serdika Station - 2 min walk
  • Sofia Sever Station - 7 min drive
  • Sofia Airport (SOF) - 18 min drive

Restaurants

  • โ€ชHappy Bar & Grill - โ€ฌ3 min walk
  • โ€ชBreakfast Room, Sofia Balkan Palace - โ€ฌ1 min walk
  • โ€ชLargo - โ€ฌ2 min walk
  • โ€ชSpaghetti Kitchen Bar - โ€ฌ4 min walk
  • โ€ชArt Club Museum - โ€ฌ3 min walk

About this property

Sofia Balkan Palace

Mountain hotel with a restaurant, steps from Church of St. George
Sofia Balkan Palace features a gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 31.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a business center, laundry facilities, and a ballroom.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 59.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Are free cancellation options available at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofia Balkan Palace?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on Mar 8, 2026 start from $126.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofia Balkan Palace?

This hotel is situated in Sofia City Center, just steps from Vitoshka Boulevard and Church of St. George, and within a short walk of Saint Nedelya Church. You'll also find Sofia Central Mineral Baths and Central Sofia Market Hall less than a mile away.

Is parking available on site at Sofia Balkan Palace?

Yes, parking is offered for EUR 31.00 per day. Though parking is limited, accessible parking is also available.

Does Sofia Balkan Palace include a casino at the property?

No, Sofia Balkan Palace doesn't have a casino.

Is there an indoor pool at Sofia Balkan Palace?

No, there is no indoor pool at this hotel.

Is Sofia Balkan Palace a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Sofia Balkan Palace have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sofia Balkan Palace have a restaurant that serves breakfast?

Yes, Sofia Balkan Palace serves a full breakfast for a surcharge each morning at Stardust restaurant.

Does Sofia Balkan Palace allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sofia Balkan Palace for a fee of EUR 30 per pet, per night.

Are there connecting rooms at Sofia Balkan Palace?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Sofia Balkan Palace?

The closest major airport to Sofia Balkan Palace is Sofia Airport (SOF), which is 7.1 mi away (18 minutes by car).

Are there rooms with balconies at Sofia Balkan Palace?

No, you won't find guestrooms with balconies at Sofia Balkan Palace.

Does Sofia Balkan Palace host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sofia Balkan Palace.

Sofia Balkan Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

chi wai

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at Sofia Balkan. The hotel is conveniently located next to Serdika metro station. Most location attractions are within walking distance. The rooms are clean and modern. The shower temperature could be a bit hotter and itโ€™s strange thereโ€™s no hair dryer in the room. Would recommend this hotel.
Stayed 3 nights in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service
Location was good
Stayed 2 nights in Oct 2025

8/10 Good

VASILY, Sofia

Stayed 1 night in Oct 2025

4/10 Poor

John, Toronto

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Shockingly bad service in every aspect. Room not cleaned, asked five times for a wine list at the restaurant, impossible to get a coffee refill at breakfast. They just werenโ€™t interested in their guests.
Stayed 3 nights in Oct 2025

8/10 Good

Israel, Hod Hasharon

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
When I check in, the bell boy was very rude
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Beautiful building in an excellent location. The property could be five star but has zero star service. Check-in was a nightmare, staff were rude and unconcerned with guests. Room cleaning, when it happened, was shoddy. Bathroom had embedded grime. Restaurant service was appalling. Asking four times for a menu, long wait for food and beverages. Sadly disappointing.
Stayed 3 nights in Oct 2025

6/10 Okay

benjamin

Liked: Cleanliness
The availability of food at the bar was very limited by time and of very average quality, the reception staff were very offhand and fairly unhelpful. The bar staff were very friendly and apologetic, the problem would appear to be with the management. A great location and building, the plug in the bathroom sink had to be kept closed otherwise the smell in the room was disgusting.
Stayed 2 nights in Oct 2025

4/10 Poor

Peter

Business traveler
Liked: Staff & service

Windowless room

I was allocated a room without a window and the drains were smelly. The rest of the hotel seemed very nice so I guess I just got a bad deal.
Stayed 1 night in Oct 2025

6/10 Okay

Plamen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and all the staff were great. It was very disappointing that many facilities were unavailable! It was also disappointing that you only provided us with two coffee pods, only provided powdered milk in the room, and didn't offer new bottles of water each day
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated seemingly in the middle of the city and by a metro. Lovely spot. Nice bar. Good rooms. Decent breakfast. All good here!
Stayed 3 nights in Sep 2025

10/10 Excellent

Baxter

Stayed 3 nights in Oct 2025

10/10 Excellent

Hamid

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Sep 2025

8/10 Good

Gabriel

Stayed 2 nights in Sep 2025

4/10 Poor

Lyne

Traveled with partner
Liked: Cleanliness, amenities
The room was very small with no view. There was no parking, found one at 32 euros per day. There was a wedding party at the hotel and the fire alarm at 1 am because the smoke machine triggered the alarm, the whole hotel evacuated, no staff to help or to tell what was going on , people on the street barefoot and in pyjamas. We didn't sleep for the rest of the night and had to leave early for the airport. It was a nightmare.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly remodeled rooms were very nice. Overall this place was worth the money and a good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Sep 2025

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the middle of the city Center with everything around and very good breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Martin Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was good in understanding English and answered any questions I had
Stayed 2 nights in Sep 2025

10/10 Excellent

Danail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nikhail

Liked: Staff & service, property conditions & facilities, room comfort

Amazing

Amazing location and luxurious hotel. Lovely pillows and bed. Staff are very friendly and efficient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Beautiful hotel in a great, central location. The bed was very comfortable. Suggestion would be to remove the safe from the bathroom which was already a very small room, it made it uncomfortable to be in the bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Veselin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Stayed 2 nights in Sep 2025

8/10 Good

amir

Liked: Staff & service, property conditions & facilities, room comfort
ืžืžื•ืงื ื‘ืžืจื›ื– ืžืขืœ ืชื—ื ืช ืกืจื“ื™ืงื”, ื—ื“ืจื™ื ืžืจื•ื•ื—ื™ื, ืžืขื˜ ืžื™ื•ืฉืŸ, ืืจื•ื—ืช ื‘ื•ืงืจ ื˜ื•ื‘ื”
Stayed 4 nights in Aug 2025