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Sofia Balkan Palace

5.0 star property
Hotel with a restaurant, steps from Church of St. George
VIP Access

Choose dates to view prices

Photo gallery for Sofia Balkan Palace

Reception
Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe
Front of property - evening/night
Daily full breakfast (EUR 23.00 per person)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Room service

Explore the area

View in a map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Place, Vitoshka Boulevard
    ‪1 min walk‬
  • Place, Sofia Central Mineral Baths
    ‪2 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪10 min walk‬
  • Airport, Sofia (SOF)
    ‪13 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive King Room

1 bedroom, premium bedding, minibar, in-room safe

Executive King Room

7.8 out of 10
Good
(26 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Eco-friendly toiletries, hair dryer, bathrobes, towels

Executive Twin Room

10.0 out of 10
Exceptional
(6 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe King Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Room

8.8 out of 10
Excellent
(43 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 301 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite with King Bed

8.0 out of 10
Very good
(2 reviews)
  • 958 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Sofia

Located in Sofia City Center, Sofia Balkan Palace is adjacent to Church of St. George and within a 5-minute walk of other popular sights like Sofia Central Mineral Baths. This 241-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a gym.

What's nearby

  • Vitoshka Boulevard - 1 min walk - 0.1 miles
  • Sofia Central Mineral Baths - 2 min walk - 0.1 miles
  • Alexander Nevski Cathedral - 10 min walk - 0.6 miles
  • Bulgarian Parliament - 12 min walk - 0.7 miles
  • National Palace of Culture - 18 min walk - 1.0 mile

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Breakfast Room, Sofia Balkan Palace - ‬1 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel with a restaurant, steps from Church of St. George
Sofia Balkan Palace features a gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 31.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, laundry facilities, and a garden.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Grand Hotel Sofia
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 1,000 reviews
$156 nightly
The price is $173
Nov 30 - Dec 1
Total with taxes and fees
Grand Hotel Sofia

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 59.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Are free cancellation options available at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do around Sofia Balkan Palace?

This hotel is situated in Sofia City Center, just steps from Vitoshka Boulevard and Church of St. George, and within a short walk of National Archaeological Museum. You'll also find Sofia Central Mineral Baths and Central Sofia Market Hall less than a mile away.

Is there parking available at Sofia Balkan Palace?

Yes, parking is offered for EUR 31.00 per day. Though parking is limited, accessible parking is also available.

Does Sofia Balkan Palace include a casino at the property?

No, Sofia Balkan Palace doesn't have a casino.

Is there an indoor pool at Sofia Balkan Palace?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sofia Balkan Palace?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Sofia Balkan Palace have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sofia Balkan Palace have a restaurant that serves breakfast?

Yes, Sofia Balkan Palace serves a full breakfast for a surcharge each morning at Stardust restaurant.

Does Sofia Balkan Palace allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sofia Balkan Palace for a fee of EUR 30 per pet, per night.

Does Sofia Balkan Palace have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sofia Balkan Palace?

The closest major airport to Sofia Balkan Palace is Sofia Airport (SOF), which is 7 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Sofia Balkan Palace?

No, there aren't any guestrooms with balconies at Sofia Balkan Palace.

Does Sofia Balkan Palace host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sofia Balkan Palace.

Sofia Balkan Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Stefanie

Stayed 4 nights in Aug 2025

8/10 Good

Atanas, LaPlace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in city center
Stayed 1 night in Aug 2025

6/10 Okay

Zeynep

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Aug 2025

6/10 Okay

yoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It could have been a perfect stay.

I’m truly sorry to rate this hotel only three stars, but I cannot give a higher score after staying three days and having to sleep with a fan in my room because the AC was not working properly. I reported the issue to the front desk three times, yet nothing was done. It was clear they were aware of the problem, as a cheap fan was already in the room upon my arrival, which did not match the comfort level of the rest of the accommodations. Aside from that, the hotel itself is gorgeous, and the location is perfect. The room appeared to have been recently renovated—spacious, with an excellent view, beautiful décor, modern style, high-quality linens, excellent toiletries, and top-notch amenities. It was fantastic. Improving the minibar temperature would be a welcome upgrade. The service was also first-class—everything you would expect from a five-star hotel. Unfortunately, the failure to resolve a guest’s issue prevents me from giving the rating this property could have easily earned.
Stayed 2 nights in Jul 2025

4/10 Poor

Konstantin

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The hotel itself is great. Room configuration, size and amenities were amazing. However, the room was extremely dirty, housekeeping was poor. Concierge services could not be reached, housekeeping didn’t bother to check that the body wash was running put, floor was filthy, could have been at least vacuumed and cleaned. Overall, the issue with the hotel is the poor management / if there was good management and sufficient supervision, this would be a great place to stay, considering the luxury level and the top location. Unbelievable also that in the morning during checkout there was nobody to help with my luggage, as the shifts were changing so the girl behind the counter just nodded. At the price point I pay, this means that usually the customer is wealthy and knows what he wants, so the management and guest services offered was not acceptable. I don’t think I will ever stay again there; which is pity due to the location and history of the place. Next time it will be either Radisson or Intercontinental. I recommend to look elsewhere if you Re considering to book this hotel
Stayed 1 night in Aug 2025

6/10 Okay

Katsiaryna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, but AC didn’t work properly… it was crazy hot . No matter how I was lowering the temperature to low, it stayed on 25 C … the room 309 AC needs to be fixed
Stayed 1 night in Jul 2025

10/10 Excellent

Giannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nevena

Liked: Staff & service, amenities
Disliked: Cleanliness
The room was not clean. In fact someone had drawn a smiley face in the dust above the tv. It also seemed that the sheets had not been changed as there was fit and debris under the made comforter.
Stayed 1 night in Jul 2025

10/10 Excellent

Marlen

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Cool building where
Stayed 1 night in Jul 2025

8/10 Good

marcin

Liked: Cleanliness, staff & service
nice but no swimming pool
Stayed 1 night in Jul 2025

2/10 Terrible

Ivelina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Avidan

Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central, quiet, modern

In old Soviet era building but very modern and elegant room design. Quiet with very good windows. Very good breakfast
Stayed 1 night in Jul 2025

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, room comfort

Hotel in Sofia

Taxi drop off was a long walk on uneven surfaces. Lobby was very nice. Help at restaurant was bad. Server was very rude. Made us feel like we were bothering him by entering to have lunch. Wine bottle that we ordered had turned sour. Probibsky due to poor storage. Hotel room was akward with different level and hard to understand lighting. No fan in bathroom. Fitness was mediocre.
Stayed 1 night in Jul 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

Stayed there a few times very central and an excellent hotel - good value for money
Stayed 1 night in Jul 2025

10/10 Excellent

RASHIDA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 5 nights in Apr 2025

10/10 Excellent

E, Sibiu

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Le personnel est la clé du succès de cet endroit
Stayed 2 nights in Jul 2025

6/10 Okay

Subhash

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Parking not convenient as out sourced
Stayed 2 nights in Jul 2025

10/10 Excellent

Viktor

Liked: Property conditions & facilities
Fantastic, very luxurious.
Stayed 1 night in Jul 2025

10/10 Excellent

anthonyE, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

8/10 Good

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Stayed 3 nights in Jun 2025

10/10 Excellent

Sanjay

Stayed 2 nights in Jun 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with great dining and shopping option
Stayed 3 nights in Jun 2025

2/10 Terrible

Zoran

Traveled with family and small children
Disliked: Staff & service
N/
Stayed 1 night in Jul 2025

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