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Sofia Balkan Palace

Property class: 5 and above
VIP Access

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Photo gallery for Sofia Balkan Palace

A hotel entrance with a glass canopy, multiple flags, and a well-lit facade.
A grand lobby with a marble floor, a central seating area, and a staircase leading to upper floors.
A modern hotel room with a large bed, a nightstand, a lamp, a window with a view, and a purple sofa.
A luxurious interior with marble columns, plush seating, and a bar area.
A modern living room with a sectional sofa, a round coffee table, a blue ottoman, a leather armchair, a small side table with a vase, and a flat-screen TV mounted on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Place, Sofia Central Mineral Baths
    ‪2 min walk‬
  • Place, Church of St. George
    ‪2 min walk‬
  • Place, Alexander Nevski Cathedral
    ‪10 min walk‬
  • Airport, Sofia (SOF)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive King Room

A hotel room with a large bed, a desk with a TV, a small table with a lamp, and a view of the outside.

Executive King Room

7.8 out of 10
Good
(27 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Executive Twin Room

10.0 out of 10
Exceptional
(7 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe King Room

A hotel room with a bed, a desk, a chair, a small table, and a TV.

Deluxe King Room

8.6 out of 10
Excellent
(61 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

A modern hotel room with a large bed, a desk, a chair, a phone, and a window with a view.

Deluxe Suite

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with King Bed

A hotel room with a bed, a sofa, a round table, and a chair. There is a chandelier above the sofa.

Junior Suite with King Bed

7.0 out of 10
Good
(6 reviews)
  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite with King Bed

A hotel room with a bed, bedside table, a mirror, and a nightstand.

Executive Suite with King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a sofa, a small table, and a large window with curtains.

Deluxe Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Sofia

Located in Sofia City Center, Sofia Balkan Palace is adjacent to Church of St. George and within a 5-minute walk of other popular sights like Sofia Central Mineral Baths. This 241-room, 5-star hotel has conveniences like free in-room WiFi, a gym, and a conference center.

What's nearby

  • Sofia Central Mineral Baths - 2 min walk - 0.1 miles
  • Church of St. George - 2 min walk - 0.1 miles
  • Ivan Vazov National Theatre - 7 min walk - 0.4 miles
  • Alexander Nevski Cathedral - 10 min walk - 0.6 miles
  • Bulgarian Parliament - 12 min walk - 0.7 miles

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 8 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬3 min walk
  • ‪Burrata Italiana Center - ‬3 min walk
  • ‪Breakfast Room, Sofia Balkan Palace - ‬1 min walk
  • ‪Art Club Museum - ‬3 min walk
  • ‪Largo di Serdika - ‬2 min walk

About this property

Sofia Balkan Palace

Sofia Balkan Palace features a gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 31.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, laundry facilities, and a hair salon.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 31 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Null
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Built in 1956
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 31.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Are free cancellation options available at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofia Balkan Palace?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on Nov 15, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofia Balkan Palace?

This hotel is situated in Sofia City Center, just steps from Church of St. George and Saint Nedelya Church, and within a short walk of National Archaeological Museum. You'll also find Sofia Central Mineral Baths and City Garden less than a mile away.

Will I be able to park at Sofia Balkan Palace?

Yes, parking is offered for EUR 31 per day. Though parking is limited parking, wheelchair-accessible van parking is also available.

Does Sofia Balkan Palace have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, champagne service, and a bar/lounge at this hotel.

Does Sofia Balkan Palace include a casino at the property?

No, Sofia Balkan Palace doesn't have a casino.

Is there an indoor pool at Sofia Balkan Palace?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Sofia Balkan Palace?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at Sofia Balkan Palace?

No, this hotel doesn't have a spa tub.

Does Sofia Balkan Palace have a restaurant that serves breakfast?

Yes, Sofia Balkan Palace serves a full breakfast for a surcharge each morning at Stardust restaurant.

Does Sofia Balkan Palace allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sofia Balkan Palace for a fee of EUR 30 per pet, per night.

Are there connecting rooms at Sofia Balkan Palace?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sofia Balkan Palace?

The closest major airport to Sofia Balkan Palace is Sofia Airport (SOF), which is 4.1 mi away.

Can I book a room with a balcony at Sofia Balkan Palace?

No, there aren't any guestrooms with balconies at Sofia Balkan Palace.

Does Sofia Balkan Palace host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sofia Balkan Palace.

Sofia Balkan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 244 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 57 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, excellent breakfast service and pleasant staff. Location is perfect.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast and the staff were awesome! The location is first rate! I would definitely stay here again
Stayed 8 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
THE MOST AMAZING LOCATION ONE COULD WISH FOR! EVERYTHING IN SOFIA IS WITHIN WALKING DISTANCE OF THE HOTEL.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed here for our 3rd/4th time as loyal Bonvoy guests. Staff was friendly and even upgraded us to the Presidential Suite after seeing us walk ~80m from the parking lot with luggage (no accessible transport). But the room let us down: carpets old, stained and dirty, floors unvacuumed, furniture disarranged, and zero decor. Lobby is beautiful, but the room didn’t match those standards. No surprise the Bonvoy partnership seems to have ended
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive building, excellent rooms, central location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with very central location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, close to historical places, restaurants, and to the subway. The personnel were very nice, especially Dmitri.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean,
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Best location, nice and helpful staff. Restaurant was great too. Delicious food and the Best part the staff all around. I would definitely be recommending and will stay here again when back in December Inshallah.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Good location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 7 nights in May 2026
Verified review

8/10 Good

Nice location, near station and very central. Room was very clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and very convenient to visit all the landmarks. Generally clean ( mirrors in the bathroom needed some cleaning) and very spacious room. Breakfast was excellent
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a fabulous place. Rooms can get a bit warm but shut the curtains and leave the aircon on and it was fine.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, excellent service. Very good hotel
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Decent sized room and good location. Staff friendly. Had issues with electronic system used for lighting and curtains and room was difficult to cool
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is in a good location. You can walk to many sites easily. The bed is comfortable, the shower is good, but the breakfast was not good. There wasn't a huge selection to choose from.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Great location, right next to the Metro. Easy walk to all the main attractions - one is 50m away!
Stayed 6 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
I expected for a better hotel
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Hotel was in an excellent location. Very nicely styled hotel with very friendly staff. Our room was beautiful. No blind in the bathroom and paint on ceiling in shower peeling off - you would think it would get fixed as an easy one. On first look breakfast appeared to be good - lots of choice and nice looking fruit etc…however most of the hot choices were luke warm. A real shame as something they could sort. Overall I would recommend staying - just be prepared for breakfast not being great
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A renovated room but with cockroaches walking all around the floor all night long. Must sleep with lights on and a slipper nearby to hit them as they climb out of the walls. The hotel doesn't have spa or gym, so there isn't much to do. The lobby bar has very small basic menu and they also don't bring out half of ingredients in the menu. Breakfast buffet is good. The check-in and check-out staff are excellent. The hotel is in the central location close to all the good shops and government offices. Would be a decent place if not for the infestation.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff went above and beyond to make sure my stay was great ! I truly Thank them ALL ❤️
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Forgot my shoes in my first room where AC didn't work, as I was moved to another room, staff said they never found them... Make your own conclusions...
Stayed 7 nights in Jul 2026