Sofia Balkan Palace

5.0 star property
Hotel with a fitness center, steps from Church of St. George
VIP Access

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Photo gallery for Sofia Balkan Palace

Reception
Junior Suite with King Bed | Premium bedding, minibar, in-room safe, desk
View from property
Front of property - evening/night
Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Housekeeping

Explore the area

Map
5 Sveta Nedelya Square, Sofia, Sofia, 1000
  • Sofia Central Mineral Baths
    ‪4 min walk‬
  • Alexander Nevski Cathedral
    ‪14 min walk‬
  • National Palace of Culture
    ‪18 min walk‬
  • Sofia (SOF)
    ‪16 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite with King Bed

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive King Room

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite with King Bed

  • 958 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Twin Room

  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

Executive Twin Room

  • 334 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

About the neighborhood

Sofia

Located in Sofia City Center, Sofia Balkan Palace is adjacent to Church of St. George and within a 5-minute walk of other popular sights like Sofia Central Mineral Baths. This 241-room hotel welcomes guests with a restaurant and conveniences like free in-room WiFi and a gym.

What's nearby

  • Sofia Central Mineral Baths - 4 min walk - 0.2 miles
  • Bulgarian Parliament - 12 min walk - 0.7 miles
  • Alexander Nevski Cathedral - 14 min walk - 0.8 miles
  • Vitosha Blvd - 16 min walk - 0.9 miles
  • National Palace of Culture - 18 min walk - 1.0 mile

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 6 min drive
  • Sofia Airport (SOF) - 17 min drive

Restaurants

  • ‪Happy Bar & Grill - ‬2 min walk
  • ‪Spaghetti Kitchen Bar - ‬3 min walk
  • ‪Largo - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Art Club Museum - ‬3 min walk

About this property

Sofia Balkan Palace

Hotel with a fitness center, steps from Church of St. George
Sofia Balkan Palace features a gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 21.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, laundry facilities, and a gift shop.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Bulgarian, English, German, Greek, Russian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 21 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Stardust restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Gym
  • Shopping mall
  • Stereo

Family friendly

  • Baby bath
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Conference center (13,563 square feet of space)

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 30 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 59.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 1.53 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 23.00 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 1 to 12 years old)
  • Self parking fee: EUR 21.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 59.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Google Pay and Apple Pay.
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Balkan Hotel Sofia
Balkan Luxury Collection
Balkan Sofia
Balkan Sofia Hotel
Hotel Balkan Luxury Collection Hotel
Hotel Balkan Sofia
Sofia Balkan
Sofia Balkan Hotel
Sofia Balkan Luxury Collection
Sofia Hotel Balkan Luxury Collection Hotel
Sheraton Sofia
Sofia Sheraton
Sofia Hotel Balkan Luxury Collection Hotel Sofia
Sofia Balkan Luxury Collection Sofia
Sofia Hotel Balkan a Luxury Collection Hotel

Frequently asked questions

Are free cancellation options available at Sofia Balkan Palace?

Sofia Balkan Palace offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sofia Balkan Palace?

As of Apr 27, 2025, prices found for a 1-night stay for 2 adults at Sofia Balkan Palace on May 13, 2025 start from $168.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sofia Balkan Palace?

This hotel is situated in Sofia City Center, just steps from Vitoshka Boulevard and Saint Nedelya Church, and within a short walk of Saint Sofia Monument. You'll also find Church of St. George and National Archaeological Museum less than a mile away.

Is there parking available at Sofia Balkan Palace?

Yes, parking is offered for EUR 21.00 per day. Though parking is limited, accessible parking is also available.

Does Sofia Balkan Palace include a casino at the property?

No, Sofia Balkan Palace doesn't have a casino.

Is there an indoor pool at Sofia Balkan Palace?

No, there is no indoor pool at this hotel.

Is Sofia Balkan Palace good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant.

Does Sofia Balkan Palace have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sofia Balkan Palace have a restaurant that serves breakfast?

Yes, Sofia Balkan Palace serves a full breakfast for a surcharge each morning at Stardust restaurant.

Does Sofia Balkan Palace allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Sofia Balkan Palace for a fee of EUR 30 per pet, per night.

Are there connecting rooms at Sofia Balkan Palace?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sofia Balkan Palace?

The closest major airport to Sofia Balkan Palace is Sofia Airport (SOF), which is 7 mi away (17 minutes by car).

Can I book a room with a balcony at Sofia Balkan Palace?

No, there aren't any guestrooms with balconies at Sofia Balkan Palace.

Does Sofia Balkan Palace host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Sofia Balkan Palace.

Sofia Balkan Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 501 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 49 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Steve

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but nothing like the Expedia picture of a Junior Suite. It had a balcony but that was up some steps so you couldn’t see the view from the room.
Stayed 3 nights in Jan 2025

8/10 Good

Timothy John

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

anthonyE, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

2/10 Terrible

DAHIANA, Ocean Springs

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I have to wait 3 hours and 45 minutes for my room to be ready. I’m sure they have cameras on my room and they are extremely rude with American people. Do not go there.
Stayed 1 night in Dec 2024

8/10 Good

waleed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second visit to the hotel i found the telephone in the room not working, you cannot call reception or room service, also the cleaning team knocking doors several times for clean in spit of there is sign on door if you need them they are noisy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stanislav

Traveled with group
Great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel in Great Location

This was the perfect spot to explore Sofia by foot. The bed was very comfortable, the room was immaculately clean, and the reception desk was extremely friendly and helpful. Highly recommended.
Stayed 2 nights in Dec 2024

2/10 Terrible

LAURA

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful properly well located. Awful dirty, we had to asked 3 times each day to have our room clean- always half done. The floor was so dirty you could see the spots. We got upgraded to a “suite” the bathroom door did not work could not close - and they claim the latch was broken and could not be fixed! The hall rug even disgusting. Really sad about the hotel experience for such a nice properry
Stayed 3 nights in Dec 2024

8/10 Good

William

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a great effort for Christmas with decorations for the children. Breakfast was lovely
Stayed 1 night in Dec 2024

10/10 Excellent

Leyla

Stayed 1 night in Dec 2024

10/10 Excellent

Reece

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was been in Sofia first time, and the Balkan Palace actually excellent place to stay in The stuff, rooms dining- everything was been perfect!

8/10 Good

Yehuda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, great location

Beautiful hotel, great location friendly and good service restaurant has a nice and good service, but the menu is dull - better going outside
Stayed 1 night in Dec 2024

8/10 Good

Alessandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

shlomo

Stayed 2 nights in Sep 2024

10/10 Excellent

Sandeep

Stayed 2 nights in Nov 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nikola, Washington

Liked: Cleanliness, staff & service, amenities
Great hotel in the middle of everything
Stayed 2 nights in Dec 2024

6/10 Okay

Office

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Started out great, then fell apart quickly

I was upgraded to a nice room as the hotel was not so booked. I had to extend my stay and booked it in person. They downgraded me to an ancient room and didn't even ask me or tell me about it. Worse, it was completely inconvenient to get into and out of. Massive construction going on making it a disaster to get in and out of. Not sure if I'd ever stay here again as a result. Clearly an incredible hotel century ago, but functionally dysfunctional now. They made the mistake with me of giving me a crap room after clearly booking a Tier 1 room. Stupid management or employee decision as a result.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Pleased

It was a lovely stay. The location is exceptional and really the best in Sofia. The breakfast option is very good and the rooms are comfortable.
Stayed 8 nights in Nov 2024

8/10 Good

venessa

Liked: Cleanliness, room comfort
The location is great. The hotel itself is clean but definitely dated. The staff are friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raphael

Stayed 3 nights in Nov 2024

8/10 Good

Paul, Nottingham

Liked: Cleanliness, staff & service, amenities
Old world style hotel with beautiful rooms very close to Serdica metro and major sights in Sofia. The square outside is being refurbished with a little noise discernible during the day. Otherwise, staff efficient, attentive and pleasant. A comfortable stay.
Stayed 1 night in Nov 2024