Camera and cables were stolen from my locked room by the hotel staff. All of the items were on my bedside table.The tourist police said this is the third similar complaint about this lodge in the last 6 weeks. All of the rooms were locked and things were stolen while guests were out. There is no daily housekeeping, so there is no need for them to enter at all. They also have bed bugs if the theft doesn't concern you.
Palm Garden Lodge places you within a 15-minute stroll of popular sights such as Angkor Night Market and Pub Street. This lodge has 16 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free airport pick-up. Centrally located in Siem Reap, the lodge is connected to the convention center, and a short walk from Old Market Area and Lucky Mall.
Free full breakfast is served each morning from 6:30 AM to 9:30 AM. Grab a bite to eat at the onsite restaurant, chat with other guests at the free manager's reception, or just stay in and order from 24-hour room service.
21-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, slippers, and bathrobes. In-room massages are available, and other amenities include minibars and free local calls.
Palm Garden Lodge features free WiFi in public areas, conference space, and coffee in a common area. For transportation, you can make use of a free shuttle from the airport to the hotel (available on request), as well as limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-in, wedding services, and a hair salon.
Camera and cables were stolen from my locked room by the hotel staff. All of the items were on my bedside table.The tourist police said this is the third similar complaint about this lodge in the last 6 weeks. All of the rooms were locked and things were stolen while guests were out. There is no daily housekeeping, so there is no need for them to enter at all. They also have bed bugs if the theft doesn't concern you.
Dear Value guests/Visitors, We are so unhappy while we see this bad review or terrible problem on our hostel. We would like to say sorry for everything during your staying with us. NOW WE SHOULD FIND OUT TOGETHER. Every value guests arrive in our place, we always tell them or provide some information at our place, especially SAFETY BOX SERVICE, we have free and accept 24 hours. Anyway we help them to Police Office to analyze about this thing, and police say that, Why can you know the staff (receptionist) in the hostel? Do you know their face or see their face? And they said NO and NO. Please all value guests/visitors help to analyze this thing. If they/you have money, why do they/you DO NOT KEEP with us (receptionist) to be safe while you know all information? If they/you lose will pay 100% you back. But you always keep by yourself, to go anywhere, and sometime got drunks, and lose somewhere and finish their/your budget with something. And then everything fall down or look down the mistake to the hostel and will got money back, or need offer free staying, free lunch/dinner time, or free bus ticket to somewhere. Maybe all of these are reason. We knew this rule, while we went to the police office last month. They always use the same style and same story. However these are not all travelers. Totally, Value guests still Value guests.