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Hoshino Resorts KAI Poroto

4.0 star property
Ryokan with free parking, steps from Upopoy National Ainu Museum and Park

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Photo gallery for Hoshino Resorts KAI Poroto

Exterior
Lobby
Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Lake view
Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi
Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
1-1018-94 Wakakusa, Shiraoi, Hokkaido, 059-0902
  • Place, Upopoy National Ainu Museum and Park
    ‪2 min walk‬
  • Place, Shiraoi Tourist Information Center
    ‪6 min walk‬
  • Place, Lake Poroto
    ‪6 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪42 min drive‬

Room options

View all photos for Western-style Room TA3, Non Smoking

Western-style Room TA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room TA3, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Western-style Room FA4, Non Smoking

Western-style Room FA4, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room FA4, Non Smoking

  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Western-style Room with Outdoor Bath RA3, Non Smoking

Western-style Room with Outdoor Bath RA3, Non Smoking | Minibar, in-room safe, free WiFi

Western-style Room with Outdoor Bath RA3, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Japanese-style Suite with Outdoor Bath RB2, Non Smoking

Japanese-style Suite with Outdoor Bath RB2, Non Smoking | Minibar, in-room safe, free WiFi

Japanese-style Suite with Outdoor Bath RB2, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shiraoi

Hoshino Resorts KAI Poroto places you adjacent to Upopoy National Ainu Museum and Park. Each of the 42 rooms at this 4-star ryokan includes a minibar, an electric kettle, and a flat-screen TV.

What's nearby

  • Upopoy National Ainu Museum and Park - 2 min walk - 0.1 miles
  • Shiraoi Tourist Information Center - 6 min walk - 0.4 miles
  • Lake Poroto - 6 min drive - 1.3 miles
  • Jigokudani - 25 min drive - 18.7 miles
  • Lake Shikotsu - 37 min drive - 27.6 miles

Getting around

  • Noboribetsu Station - 26 min drive
  • New Chitose Intl. Airport (CTS) - 41 min drive

Restaurants

  • ‪sweets cafe ななかまど -イレンカ- - ‬4 min walk
  • ‪haku hostel & café bar - ‬17 min walk
  • ‪そば処福住白老店 - ‬2 min drive
  • ‪回転寿司クリッパー 白老店 - ‬8 min drive
  • ‪中華食堂杏 - ‬17 min walk

About this property

Hoshino Resorts KAI Poroto

Ryokan with free parking, steps from Upopoy National Ainu Museum and Park
Guests of Hoshino Resorts KAI Poroto enjoy features like spa services and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Minibars, electric kettles, and safes are also available.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Poroto Ryokan
Hoshino Resorts KAI Poroto Shiraoi
Hoshino Resorts KAI Poroto Ryokan Shiraoi

Frequently asked questions

Is a free cancellation option available at Hoshino Resorts KAI Poroto?

Hoshino Resorts KAI Poroto offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Hoshino Resorts KAI Poroto?

This ryokan is located in Shiraoi, a short 2-minute walk from Upopoy National Ainu Museum and Park and also 11 minutes on foot from Lake Poroto. You'll also find Tarumae Garo and Nishiki Onuma Park nearby.

Is parking available on site at Hoshino Resorts KAI Poroto?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Hoshino Resorts KAI Poroto?

Spa services at the ryokan include massages.

Does Hoshino Resorts KAI Poroto feature a casino?

No, Hoshino Resorts KAI Poroto doesn't have a casino.

Will I find an indoor pool at Hoshino Resorts KAI Poroto?

No, there is no indoor pool at this ryokan.

Is Hoshino Resorts KAI Poroto good for couples?

Couples will appreciate amenities at this ryokan, including a minibar and slippers in each accommodation with some featuring lake views.

Are there hot tubs at Hoshino Resorts KAI Poroto?

No, there isn't a spa tub at this ryokan.

Does Hoshino Resorts KAI Poroto feature a restaurant that includes a breakfast menu?

No, Hoshino Resorts KAI Poroto doesn't have a restaurant that serves breakfast.

Will Hoshino Resorts KAI Poroto allow pets to stay for free?

No, pets aren't allowed at Hoshino Resorts KAI Poroto.

Does Hoshino Resorts KAI Poroto have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

How far is the airport from Hoshino Resorts KAI Poroto?

The closest major airport to Hoshino Resorts KAI Poroto is New Chitose Intl. Airport (CTS), which is about 22.7 mi away.

Are there rooms with balconies at Hoshino Resorts KAI Poroto?

No, there aren't any accommodations with balconies at Hoshino Resorts KAI Poroto.

Hoshino Resorts KAI Poroto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 91 reviews
Rating 8 - Good. 16 out of 91 reviews
Rating 6 - Okay. 2 out of 91 reviews
Rating 4 - Poor. 1 out of 91 reviews
Rating 2 - Terrible. 1 out of 91 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cyriac

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is the place to stay.

This is an absolutely outstanding place. Unique, gorgeous architecture, top quality.
Stayed 1 night in Jul 2025

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Amenities
Room onsen tub was small, food is terrible (except for the milk pudding for dessert). There is a rotten moat that bred mosquitos and were landing on our window. No bars, facilities, amenities etc...
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very kind and professional. The lake view was the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Soyon

Stayed 1 night in Jan 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and environment
Stayed 2 nights in Oct 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan Gems

Incredible staff and an incredible room with private onsen
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well trained staff and relaxing environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Stayed 1 night in Oct 2024

8/10 Good

Andrew

Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazibg onsen and private bath in room with largw windows and pond& lake views. Very private withbexcellent meals.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yoon

Stayed 1 night in Oct 2024

10/10 Excellent

Wasamon

Liked: Cleanliness, staff & service, property conditions & facilities
Food is good. Room is nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manami

Stayed 1 night in Jul 2024

10/10 Excellent

Jaegyu, Fort Lee

Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

supakrit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing stay
Stayed 1 night in Dec 2023

8/10 Good

Hou Ming Joyce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The onsen is excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Canny

Stayed 1 night in Jul 2023

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, very comfortable room with an onsen in your bathroom. The private open air onsen is wonderful, one of the most peaceful moments of our trip. The hotel is architecturally gorgeous and the way it blends with nature is stunning. Food is ok, there’s only one restaurant and you have to book breakfast and dinner - otherwise you have to walk to get something to eat as there’s nothing the kitchen can prepare which I find a bit disappointing after several hours traveling and feeling super tired. Dinner was great although for tourists not used to the style there could have been an explanation of the set menu which I found out later there were many dishes I was allergic to and couldn’t change. Overall is a nice hotel for a one night stay but given above preparation is needed.
Stayed 1 night in Jan 2023

10/10 Excellent

Gaige

10/10 Excellent

Ching Yi

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

mo hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Stayed 2 nights in May 2025

10/10 Excellent

Polin

Stayed 2 nights in Jun 2025

8/10 Good

Siu Leung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店質素很好，服務員態度親切及主動幫助顧客 外在不可控因素例如蚊患嚴重 令我對酒店的印象扣了有一些分數。附近亦有齊Coop, Daiso等超巿及商店，走遠些少還有分散疏落的食肆 大多集中在最接近的白老JR駅。開車去的會更好，不開車的就可坐巿內循環巴士。
Stayed 2 nights in Jun 2025