Shenzhen Marriott Hotel Nanshan4.5 out of 5.0
Shenzhen Marriott Hotel Nanshan4.5 out of 5.0
Recent guest reviews
Visited for buisness but this is a great hotel and I'd definitely stay for leisure... and we have very high standards. Common areas and restaurants have stunning views (hotel starts on 41st floor) and breakfast has every choice you could imagine. Rooms are beautifully decorated with great views and facilitues.
I stayed at this hotel for two nights with two of my very best friends for a bachelor trip to celebrate his wedding. It’s a new hotel conveniently near the Shenzhen north high speed rail station, which is just 20 min away from Hong Kong! I like the quietness of the neighborhood which gave us a fantastic retreat. Breakfast is of high quality and I like the architecture of the hotel. The lounge is well designed for comfort and work collaborations. I want to show my appreciation to the guest service manager Bil Yan， Katherine of the guest service centre and Peggy of the Front desk. As a marriott titanium member, they have made my stay a perfect one by arrangement everything in advance, including the room, checkin and all! That’s why i love new hotels and the staff there treat every guest with passion and warm hospitality! Definitely I will stay again in this Sheraton next time.
Nice modern design with beautiful sea view , room is very clean and simple make you feel relax , plus executive lounge provide you whole food and beverage service since morning breakfast to afternoon tea , cocktails , light dinner until evening desert , the good price is also valuable for what you paid .
A most convenient location in the Coastal City 海岸城 complex connected to Houhai subway 后海站 (Line 2) via an elevated pedestrian walkway shopping street with tons of restaurants, bubble tea places & cafes, massage & skin care facilities, dental clinic, etc. Nearby Shenzhen University, Shenzhen Bay Tech Zone, Shenzhen Bay Port Checkpoint to go to Hong Kong etc; all within 10-15 minutes by taxi or around 30 minutes by the local bus system. Luxurious comfortable atrium hotel occupying the upper floors of the SCC 中洲控股中心 Tower designed by the same designer of Dubai Tower. Apart from the view, see the pieces of interesting contemporary art around the hotel. Productive 2 days meetings in bright modern facilities at the 3/F Grand Ballroom. I was very impressed they prepared at least 2 different types of power sockets under the tables, for meeting attendees from different places have different plugs for their laptops. The coffee breaks have invigorating themes. An enchanting lady serenaded us with a modern English song in one, with snacks & drinks corresponding to the modern art & health theme in the Fitness Center, I was too busy snacking to take photo. Another lovely lady in a kimono performed a traditional dance in the Japanese theme, with cherry blossom high tea style snacks & drinks, which I remembered to photograph. Thank you to all the courteous helpful staff for a wonderful stay, especially Front Office Manager Ms Iris Pan who took very good care of our group, Front Desk for my smooth check in & out, delicious buffet lunch at their international restaurant Nanshan Kitchen, sumptuous 10 course lunch including dim sum at their Chinese restaurant Man Ho, relaxing 59/F Executive Lounge during evening cocktails (courtesy of a colleague with access), organized Bell staff who stored my luggage, & of course the well orchestrated Meetings team.
Love the attentive service at the lounge. Great work to Juno and Lynn. Location is good. 3 malls attached to the hotel with plenty of food and shopping. Rooms have great views with it being the tallest building around.
Stayed here for 3 nights. Nice Hotel. Very modern concept with automation in rooms. Was upgraded to a suite. The lounge is nice and the happy hours had enough food to cover for dinner. Special mention for Ms Juno in the lounge who was always helpful and went out of the way to organise vegetarian food for us. Also I must mention about Mr Martin in the Lobby who was always helpful and looked after our needs. Shall definitely return to this beautiful property.
Service all around is impeccable the property is well kept clean and beautiful the rooms are a nice size the bed very comfortable the shower has good pressure and right temperature the view from the rooms are breathtaking the staff at the executive lounge are amazing. All in all this is a rare hotel where management seems to get it. This hotel is highly recommended.
This was my second time staying in Shenzhen Marriot Hotel Nanshan, but the terrible experience makes my hesitation to come back again. We ordered two bed room type on 23 March 2019 for 1 overnight. The young female front desk staff told us that no two bed room type is available at 4pm due to late check out of Marriot membership and asked us to come back for check in around 5:15 pm. When we came back around 5:30 pm for check-in. She told us that two bed room type is no longer available today due to full reservation of group visitors and mentioned no remark for “two bed room type” request from the hotel system. But I showed her my reservation confirmation that I have requested “two bed room type “, “high floor and quiet room’. That was a dishonest response “ to guests !! She did not provide a helpful suggestion . Instead, she asked us to pay more RMB 300 to add 1 extra bed in the one single bed . That was unacceptable and ridiculous response!!!! Eventually, we urged to talk with front desk manager and he immediately arranged a room type of “two bed room” and gave us complimentary breakfast buffet for compensation. But his face was black and impatient to listen my explanation. This experience is not supposed to happen in 5 star hotel with a famous hospitality brand ever !!!!!!!!!!!
This was my first trip to Shenzhen on business and I could not have asked for a more comfortable stay. The staff were all so wonderfully helpful and friendly. The restaurant had such a varied cuisine which was excellently cooked and presented. I had an amazing view from my 45th floor room. The bed gave me many hours restful sleep and the bath was pure luxury. Hopefully I will get to go there again.
We stay for 5 nights with our friends this time. Sincere greetings upon arrival. Efficient check-in procedures. Spacious and clean room with great view although the weather is not so good. The food in Nanshan Kitchen is extremely good. Chef Dicky, Jeffery and Chris spend great effort in preparing beautiful dishes for guests. So many varieties in breakfast and dinner buffet, very delicious and excellent! Executive lounge is also good for resting and meeting friends. I would like to send my appreciations to the following staff: Front desk: Mia Man Ho restaurant: Diana and Roy Nanshan Kitchen: Chef Dicky, Chef Jeffery, Chef Christ, Coco, David Executive Lounge: Chef Sky, Ms Joey, Lynn I wouldn't hesitate to come back!
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Fitness center
- Business center
Located in Nanshan within 2 miles (3 km) of Shenzhen University, Shenzhen Marriott Hotel Nanshan is within a few miles (5 km) of other popular sights such as Happy Coast. This 4.5-star hotel has 340 guestrooms and offers conveniences like 5 restaurants, free in-room WiFi, and a fitness center. Located centrally in Shenzhen, it's connected to a shopping center and also close to Shekou Ferry Terminal and Xin'an Nantou Ancient City.
This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
A 47-inch LED TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a sofa bed, and a refrigerator.
Guests of Shenzhen Marriott Hotel Nanshan enjoy a fitness center, free WiFi in public areas, and 13 meeting rooms. Self parking is available for CNY 60.00 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.
Reviews from Trip Advisor
% of guests recommend this hotelTotal of 1035 reviews