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Royal Suites and Towers

4.5 out of 5.0

Recent guest reviews

Large two room suite that was very nice. No issues with the room at all. Hotel staff was very accommodating. The restaurant in the hotel was amazing. Some of the best food I have ever eaten in Shenzhen.

We have been staying at this hotel for extended periods (2+ weeks at a time) since 2011. It is convenient to anything in Louhu, and its quick if you need to go back and forth to HK frequently. The price is moderate and its about the only hotel in the area that has 2 bedroom suites with a small kitchen and a living room. Take the breakfast deal when you book it, absolutely worth it. Very family friendly. Hotel staff's English is hit or miss and the rooms need to be updated badly. Also, ask for a non-smoking floor when you book as the smoking floors have rooms that are well, "heavily scented." We've stayed at Shangri La, the Panglin, Sunshine Hotel, and others and keep coming back here as the size of the rooms are large and we have twin 5 years olds and the extra bedroom is really a life saver and keeps away the lousy roll away beds or having to hope for a second hotel room that connects.

We went from Hong Kong airport by private shuttle to Shenzhen, China. Everything was taken care of, our passports at the Chinese border, luggage, and comfortable ride to the hotel. We wanted to visit Window of the world, a interesting and fun park featuring small and large replicas of famous buildings around the world. The second park we visited 3 times as it is huge. Splendid China and Culture Park. We saw amazing shows and walked through Miniature China, learning a lot of the history and culture. There are more parks like the zoo and Safari. but we will do the latter next time.

A great room design but the Room is so Stinky. We stay in 2 Bedroom executive suites large space but really need to maintain. The staff in receptionist can't speak English at all. This hotel have a spa and please its not recommend.. The Breakfast is just about the basics

Stayed here for two nights with my better half. What to say? The first impression was at check in - 4 staff members on the desk who could not have looked less interested. Room was ok, clearly quite tired. It was at least clean. The location was not that great, required getting a taxi. I think that the most telling view came on our second night, after an early dinner in the city we came back to the hotel and fancied a drink before bed (this was only about 9:30pm). We were told that they didn't have any bar staff on tonight and that they didn't know how to get our drinks - a whisky on ice and a gin and tonic - as you ask. I mean, really, this is positioning itself as an international hotel and that is not, by any means, an extravagant request. It just summed up an overall attitude that the staff were disengaged and not really that worried about meeting our needs as guests. The rooms are decent, but no more than that, would definitely not be rushing back.

A great room design , specially the wall mirrors...it makes the space very large and comfortable...the place is also so queit...a TV in the room with another in the Saloon...English channels if added would be great.

Since coming here (2007) yearly, the management and services have become poorer. Technical Assistance for Internet, TV, Phone, are non existent. The Breakfast is just about the basics, one cheese choice, no sausages...very poor choices. All cut out to save money.

I've stayed here once before almost 5 years ago. It was pretty much the same as I remember it. For a Westerner, it might be a bit quirky but it was a good experience for me. On this stay I used the gym a couple of times. It's a bit tired in some respects but might the the only gym I've been to with a chandelier! It also had some equipment like massage rollers and exercise balls that are usually not found in unattended hotel gyms. The pool was better than average and is half under cover for protection from the sun. The only food I had on premises was breakfast in the restaurant area. Again, quirky. There is a large range of mostly Asian hot dishes and some western options. And a station with a cook who I think would make some dishes to order. Some of the basics like coffee, tea, toast and baked goods will not impress you but if you are willing to try a range of things and see how a Chinese businessman does breakfast, you might think it's worth having breakfast here. On this trip I also stayed multiple days at the Metropark Hotel in Shenzhen. Metropark has a convenient location but 999 was a much better place to stay in my opinion.

Old property. Generous in terms of space, large living room, mini kitchen, bedroom quite small though. Bed is big and comfy. Generally clean. Only standing shower. Breakfast mediocre. Near to Luohu Customs bordering Hong Kong. Reasonably good chinese restaurant on the second floor.

I started staying at the 999 Royal Suites and Towers 11 years ago. During a 5 year period I lived in an apartment in the same building. This hotel is due for some new carpeting in the rooms, but provides a lot of space and is generally clean. Over the years there has been frequent turnover in the staff but they always try their best to provide good service. The hotel is near a residential area so it is necessary to walk a little to get to good restaurants located outside of the hotel. There is a Walmart store and McDonalds about a ten minute walk away. The Huangbeiling metro terminal is within a 4 minute walk along with a bus stop. Taxis can either be gotten at the Hotel or within a 2 minute walk. Stayed on the 22nd floor with a view of the city and the New Territories part of Hong Kong in the background.

No 1003 East Shennan Road Shenzhen Guangdong

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Marina

Located in Luohu within a mile (2 km) of Dongmen Pedestrian Street, Royal Suites and Towers is within 2 miles (3 km) of International Foreign Trade Center. This 4.5-star hotel has 273 rooms and welcomes guests with 2 restaurants, a marina, and an outdoor pool. Also nearby are Shenzhen People's Park and Luohu Commercial City.


Dining

Enjoy dining at Q-Cafe, one of 2 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

The 273 recently renovated rooms feature kitchenettes. Guests can expect free WiFi and wired Internet, along with cable TV. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are other standard amenities.


Property features

At Royal Suites and Towers, guests enjoy a marina, an outdoor pool, and a children's pool. You can take advantage of free valet parking, along with an airport shuttle for CNY 600-1100 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a health club, free WiFi in public areas, and a meeting room.

Room options

Deluxe Suite, 1 Double Bed

Full 1 | Sleeps 2

Executive Suite, 1 Double Bed

Full 1 | Sleeps 2

Elite Suite, 1 Double Bed

Full 1 | Sleeps 2

Executive Suite, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 230 reviews