Marco Polo Shenzhen4.5 out of 5.0
Recent guest reviews
The standard of the hotel is very good - the conference facilities were good, too. The snack at tea breaks could be better. Rooms were well attended, very clean, and spacious. The restaurants are expensive but there are lots of cheap eats nearby. The most unfortunate thing is the nearby so called ‘bar street’ where they blast music till 3am. I was on the 21st floor but heard the low beat till literally 3am. Others above the 28th said they didn’t hear anything. So ask for a room on higher levels. Or travel with ear plugs.
Low pitch noise in midnight, seems come from KTV in low rise, which heavily disturb the sleep. Hotel located in Futian district of Shenzhen, which is very flourishing and lively with convenient communications.
The room is comfortable and simple very convenient for my business trip in Shenzhen. The location is perfect especially from my Hongkong office to Shenzhen office , just take 5 mins walking from Shopping park MTR station. Besides this , there are many shopping malls , restaurants & bars next to the hotel. Last but not least , if you looking for a place quiet & relax for working during your business trip , The Continental Club Lounge is the best choice for you. The lounge feels like the 80's , classic but unique. They are not so many staff there but very efficient and well trained. Everyone so friendly. I love the atmosphere there, but i only enjoy the Happy Hour time here, this trip is too short , I wish I might stay longer!!!!
A conveniently located hotel in the business district of Shenzhen. Checking in was efficient. Reception staff are friendly. The room is clean and has the usual amenities. Bed is very comfortable. There are large meeting rooms where our exhibition was held. This made it convenient for us to just head back to our rooms at the end of our working day. In the evenings, this area does come alive with many Chinese and other international restaurants nearby. There is an open mall nearby where one can order pizza/pasta over the counter with a good selection of bottled or draft beers. Overall, a reputable hotel conveniently located in the city.
Pleasant hotel and super central to all amenities Breakfast is only average but I still rate this hotel as great hotel for business or pleasure Staff are also a pleasure and will definitely come back here when in town
Very nice hotel. Wonderful and clean rooms with a great view and a lot of space. Breakfast is various and delicious. Excellent service.Nice location with a lot of restaurants and night clubs across the road. I would highly recommend this hotel.
Room: quietness, clean and comfortable, I can have a very good sleep in the room Staff: the staff were very friendly and caring people Food: breakfast is very rich Location: position is superior, eases travel
Great location in the futian downtown, with OK room size and facilities. Rooms were all at high floors from 19th-40th floor. A lot of conferences and weddings with many guests at the hotel. Elevators were running slow and people crowded at floor G at night, some guests drunk. Mostly locals visiting the hotel so you should expect a Chinese 5 stars standard. The biggest issue was while we stayed on Fri n Sat, the music from the clubs n pubs nearby are so loud we couldn't fall asleep till 4am. The next morning when we asked for a room change at front desk the staff was not very willing to help us with that, and said our room (facing west) shouldn't be that loud, suggesting there were worst rooms than ours. We got another room facing north in the afternoon but again the other staff also repeated our first room shouldn't be noisy at all. Very unprofessional front desk service one shouldn't encounter at any Marco Polos. Good value though if you are staying for business on weekdays, but if you can pay at extra USD 60-100 RMB4-500#, definitely go for the Shangri-la/ Four Seasons n Ritz which are within walking distance. Sheraton is similar price but we haven't tried that yet. We moved to the Ritz when we had to stay in SZ for an extra night. Money well spent!
Great location, very central to the metros and shopping hubs of the city - plus there is a lot of great places nearby to eat. The hotel itself - I've always found to be very helpful and well trained, never had a problem with the food or rooms. Stay here frequently.
Spend there a week during my business trip. Overall experience is positive, however there are some items to consider. What I liked. * Location was superb for me. Getting into the office after 5 minutes walk is great * Hotel is clean and well-maintained. * Breakfast is good and provides a nice selection of Chinese and Western cuisines. * Free WiFi is fast (but as anywhere else in mainland China, all Google-related apps, Facebook and many other sites are blocked) * Receptionists are friendly, and most of them understand basic English What I disliked * Noise is a big problem. I demanded a quiet room and got one on 23rd floor. However after 1opm and till 2-3am every day it was quite noisy because of parties in pubs nearby. Demanding a room on an upper floor should hopefully solve that issue. * Beds are extremely firm. I usually prefer firm bed rather than soft one it was too much even for me. Took me a while to get used. * Room service is Okay. They won't make too much, so forget about towels nicely arranged on your bed. Also they start cleaning rooms quite early when many guests are still there, so I found my room being cleaned exactly when I returned back from a breakfast and needed a moment to arrange things before I leave to the office. Overall I have enjoyed my stay, and will stay there again during my next visit to Shenzhen,
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
- Fitness center
Located in Futian, Marco Polo Shenzhen is within a mile (2 km) of sights such as Shenzhen Convention and Exhibition Center and Lianhua Mountain Park. This 391-room, 4.5-star hotel welcomes guests with 3 restaurants, an outdoor pool, and free in-room WiFi. It's in central Shenzhen and also close to Shenzhen Golf Club and Shenzhen City Hall.
Enjoy dining at Cafe Marco, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 391 soundproofed accommodations feature sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.
Guests of Marco Polo Shenzhen have access to an outdoor pool, a fitness center, and a spa tub. For transportation, you can make use of an airport shuttle (available on request) for CNY 1000 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 708 reviews