Marco Polo Shenzhen4.5 out of 5.0
Recent guest reviews
good service for continental club all of stuff, they always think about mine thought, make me feel family warm, whatever you want, they satisfied me all the time, therefore, nice hotel, wonderful stay.
We got surprise upgrade from Marco Polo Shenzhen when we checked in! The room is so spacious with huge bathroom! Only 5 mins walk to COCO park with lot of great restaurants there! Only set back, they hold my refund for almost two weeks till now!
Marco Polo is a good choose for the business travel. It is in a central place in Futian close to CocoPark. They have amazing breakfast with sushi, several chooses of bread, Chinese food, etc. The disadvantage is that the rooms are average / poor in condition. In summer time they get also very humid. Additionally they have nice outside pool and very expensive spa / massage.
Great hotel, location is good next to Coco Park. Not too expensive either. Rooms are well equipped and comfortable. Choice of restaurants in the local. Breakfast is very good and suits western tastes. Only real downside is restricted WiFi, that's not the hotels fault but general problem in China. Found staff to be helpful and got extended checkout until 3pm which was helpful.
I was a solo business traveler in Jan 2017. Stayed 3 days at Executive Suite. Pros: Very good morning buffet Rooms are classy and spacious Next door to coco park shopping complex There's a nice clubbing area just next to the hotel, if you want to experience bit of night life and some drinks MTR is also close by if you plan to use it Located in a business neighborhood Cons: No personal touch for guests: e.g.:Charge for the in-room water bottles too separately on the bill Wifi is not working 90% of the time being a business traveler staying at executive suite, that is quite disappointing
The hotel is excellent. Breakfast with a huge variety. Gym is ok. Swimming pool is not really suitable for training. The swimlikg pool could lacjs heatingbin twe winterperiod althouh with an heatexchangepump this could easiliu be solved in an economical way and gice abbig added value
We went there for our wedding anniversary celebrations and they made it one of the most memorable day of our life. Room was decorated beautifully. They made special flower decoration in bedroom and bathtub as well. Staff was highly cooperative and they let go my one stupid mistake done while booking through agoda and also offered free buffet breakfast to us. Loved their service
If your goal is to take part in Coco Park's nightlife, this is a perfect location as it is literally across the road from Bar Street. Furthermore, it's close to a train station and is a pretty nice hotel. The downside is that Coco Park is thumping until 5 a.m. and I could hear it from my room all night long. Another odd item is that the rooms don't have an iron or ironing board in them, but you can get one sent to your room by calling housekeeping.
Located next to Coco Park and in between two subway stations (Shopping Park and Futian), I found the Marco Polo Shenzhen to be worth the price I paid. The room was large and spacious, much larger than what you get in neighboring Hong Kong, and the service was excellent. The bed was among the most comfortable ones I've slept it. Even though the check-out period was supposed to be 12PM, I called and was told I could check out as late as 2PM. Less can be said of the breakfast buffet though, which I found mediocre. You're much better off eating at Coco Park instead. Overall, I highly recommend this hotel.
The Marco Polo is in a great location close to some of the best restaurants in Shenzhen. The subway is just a few minutes walk as is CoCo park shopping mall. However the best part of the Marco Polo is there friendly professional staff.
Located in Futian, Marco Polo Shenzhen is within a mile (2 km) of sights such as Shenzhen Convention and Exhibition Center and Lianhua Mountain Park. This 391-room, 4.5-star hotel has private in-room spa tubs along with an outdoor pool and free in-room WiFi. It's in central Shenzhen and also close to Shenzhen Golf Club and Shenzhen City Hall.
Enjoy dining at Cafe Marco, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 391 soundproofed accommodations feature sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Private spa tubs, minibars, and coffee makers are also standard.
Guests of Marco Polo Shenzhen have access to an outdoor pool, a fitness center, and a spa tub. For transportation, you can make use of an airport shuttle (available on request) for CNY 1000 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 654 reviews