Crowne Plaza Shenzhen Futian by IHG

4.5 star property
Luxury Shenzhen hotel connected to the convention center, a quick walk to Coco Park Shopping Center
VIP Access

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Photo gallery for Crowne Plaza Shenzhen Futian by IHG

Presidential Suite, 1 Twin Bed | 1 bedroom, premium bedding, down comforters, minibar
Lobby
Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, down comforters, minibar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Air conditioning
  • Gym

Explore the area

Map
Fuhua 1st Road, Futian CBD, Shenzhen, Guangdong, 518048
  • Shenzhen Convention and Exhibition Center
    ‪14 min walk‬
  • Coco Park Shopping Center
    ‪1 min drive‬
  • Huaqiangbei
    ‪4 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪21 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Standard Room, 1 King Bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed

Upgrade Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

Standard Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Presidential Suite, 1 Twin Bed

  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 2 Twin Beds, City View

  • 409 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

2 Twin Beds Standard High Floor

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

2 Twin Beds Standard

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

1 King Bed Standard High Floor

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, Club Lounge Access, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Club Lounge Access

  • 980 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom, Club Lounge Access, City View

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 1 King Bed, Club Lounge Access, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room (Upgraded)

  • City view
  • Sleeps 3
  • 1 Twin Bed

1 King Standard Room

  • Sleeps 2
  • 1 King Bed

2 Twin Standard Room High Floor

  • Sleeps 2
  • 2 Twin Beds

Family Deluxe Suite - Triple Occupancy

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

1 King 1 Bedroom Crowne STE Lounge Access

  • Sleeps 2
  • 1 Queen Bed

Family Connecting Rooms - Double Bed Connecting Double Bed

  • Sleeps 4
  • 2 King Beds

Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

1 King 1 Bedroom Suite Lounge Access

  • Sleeps 3
  • 1 King Bed

King Bed Premium Lounge Access

  • Sleeps 2
  • 1 King Bed

Family Connecting Room - Double Bed Connecting Twin Beds

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Family-friendly Queen Room

  • Sleeps 2
  • 1 King Bed

1 King Premium Room High Floor Lounge Access

  • Sleeps 2
  • 1 King Bed

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Presidential Suite

  • Sleeps 2
  • 1 King Bed

1 King Standard Room High Floor

  • Sleeps 2
  • 1 King Bed

King Bed Lounge Access

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Upgeaded Standard Room-Queen Bed

  • Sleeps 2
  • 1 Queen Bed

1 King Premium Room

  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Exe Suite Lounge Access

  • Sleeps 2
  • 1 King Bed

2 Twin Standard Room

  • Sleeps 2
  • 2 Twin Beds

2 Twin Premium Room High Floor Lounge Access

  • Sleeps 2
  • 2 Twin Beds

External Connecting Double Bed Rooms

  • Sleeps 4
  • 2 Queen Beds

Family Friendly Themed Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian within a short walk of Coco Park Shopping Center, Crowne Plaza Shenzhen Futian by IHG is within a mile (2 km) of other popular sights such as Shenzhen Convention and Exhibition Center. This 4.5-star hotel welcomes guests with 391 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking. It's connected to the convention center in central Shenzhen and also close to Huaqiangbei.

What's nearby

  • Shenzhen Convention and Exhibition Center - 14 min walk - 0.8 miles
  • Coco Park Shopping Center - 1 min drive - 0.7 miles
  • Huanggang Border Crossing - 3 min drive - 2.0 miles
  • Huaqiangbei - 4 min drive - 2.4 miles
  • Window of the World - 8 min drive - 5.3 miles

Getting around

  • Futian Station - 4 min walk
  • Shenzhen Station - 7 min drive
  • Shenzhen Intl. Airport (SZX) - 32 min drive

Restaurants

  • ‪Lavo - ‬2 min walk
  • ‪珍味汤馆 - ‬1 min walk
  • ‪北海渔村 - ‬2 min walk
  • ‪犇Bi放题火锅 - ‬2 min walk
  • ‪后花园酒吧 - ‬1 min walk

About this property

Crowne Plaza Shenzhen Futian by IHG

Luxury Shenzhen hotel connected to the convention center, a quick walk to Coco Park Shopping Center
At Crowne Plaza Shenzhen Futian by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. There's free parking, and an airport shuttle (available 24 hours) for CNY 480 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 173 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carrianna Chinese Restaur
  • Connect (Lobby Lounge)
  • MR Cafe
  • Nishimura Japanese Restau

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool
  • Piano
  • Shopping
  • Stereo
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 292.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 173 per person
  • Airport shuttle fee: CNY 480 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: CNY 292.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marco Polo Hotel Shenzhen
Marco Polo Shenzhen
Shenzhen Marco Polo
Marco Polo Shenzhen Hotel Shenzhen
Marco Polo Shenzhen Hotel
Shenzhen Marco Polo Hotel
Marco Polo Hotel Shenzhen
Shenzhen Marco Polo Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Shenzhen Futian by IHG?

Crowne Plaza Shenzhen Futian by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Shenzhen Futian by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Shenzhen Futian by IHG on Jul 6, 2025 start from $85.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crowne Plaza Shenzhen Futian by IHG?

This hotel is situated in Futian within a short 6-minute walk of Coco Park Shopping Center and also 17 minutes on foot from Shenzhen Civic Center. You'll also find Huanggang Border Crossing and Huaqiangbei within a short drive.

Is parking available on site at Crowne Plaza Shenzhen Futian by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Crowne Plaza Shenzhen Futian by IHG feature a casino?

No, Crowne Plaza Shenzhen Futian by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Shenzhen Futian by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Crowne Plaza Shenzhen Futian by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and 3 restaurants.

Are there hot tubs at Crowne Plaza Shenzhen Futian by IHG?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Crowne Plaza Shenzhen Futian by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Shenzhen Futian by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Crowne Plaza Shenzhen Futian by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Shenzhen Futian by IHG.

Are there connecting rooms at Crowne Plaza Shenzhen Futian by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Shenzhen Futian by IHG?

The closest major airport to Crowne Plaza Shenzhen Futian by IHG is Shenzhen Intl. Airport (SZX), which is 22 mi away (32 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 28.9 mi away (49-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Shenzhen Futian by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Shenzhen Futian by IHG.

Does Crowne Plaza Shenzhen Futian by IHG host weddings?

Take advantage of the wedding venue at Crowne Plaza Shenzhen Futian by IHG if you plan to say "I do" during your trip.

Crowne Plaza Shenzhen Futian by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 293 out of 645 reviews
Rating 8 - Good. 264 out of 645 reviews
Rating 6 - Okay. 65 out of 645 reviews
Rating 4 - Poor. 16 out of 645 reviews
Rating 2 - Terrible. 7 out of 645 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

BYUNG HO, Jiangmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and fair price. Breakfast is very good, many choices for food. Very noisy at night due to club nearby.
Stayed 1 night in Mar 2025

8/10 Good

Lautaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and the staff are incredible, the only downside is that in the next block there are a couple of night clubs which are very noisy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kartik

Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the middle of Futian Shenzhen
Stayed 4 nights in Feb 2025

10/10 Excellent

Yan

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

siew

Traveled with partner
Good location
Stayed 3 nights in Nov 2024

6/10 Okay

Dong

Stayed 1 night in Dec 2024

10/10 Excellent

Zhuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the financial district and close to the metro and shopping; great breakfast options, clean room and comfortable bed. Staff were kind, patient, and helpful, willing to assist with package shipping, late checkout was granted for member. Very satisfied and will return!
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee Hiah

Stayed 2 nights in Nov 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with fabulous breakfast buffet. All around 5 star experience.
Stayed 2 nights in Nov 2024

10/10 Excellent

Teddy, Arcadia

Traveled with family
Very convenient location, to Coco Park and other transportation. Excellent front desk service and comfortable accommodation.
Stayed 3 nights in Nov 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Cuilian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean!
Stayed 2 nights in Nov 2024

10/10 Excellent

Johan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crowne Plaza Shenzhen

Well run establishment. Staff are helpful. They really went out of their way to help wherever they can. Compliments to management and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Yuan

Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely my stay here. All staff were incredibly friendly. My luggage wheel broke on my way to the hotel and one of the in house staff fixed it for me. I was very well looked after, especially by staff member Amy who went above and beyond to help me around, especially not knowing the language and area very well. Highly recommend staying at Crowne Plaza when in Shen Zhen!
Stayed 2 nights in Oct 2024

10/10 Excellent

Camil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

KA KEUNG WILLIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alan Cheuk Ngai

Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Stayed 2 nights in Sep 2024

10/10 Excellent

MAN YEE JOANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly I highly rate the staff. They are polite and helpful. Fast check-in. I was in the twins bedroom, room is nice and bright, clean washroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Hae Sung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was suprised how close this property was from the metro station and Coco Shopping Centre and bars. Great location, great staff.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay - Breakfast made it!

Fantastic stay in the hotel. Great room, very comfortable, was able to control the air conditioning and one of the best hotel breakfasts that I can remember.
Stayed 1 night in Jul 2024