Marco Polo Shenzhen4.5 out of 5.0
Recent guest reviews
Hard to believe but the truth is that whilst in room 2017 facing the entairtainment area towards Coco, every night we would be exposed to weird trance music-like noises eminating from the square below. Absolute hell trying to sleep. Good location. Terrible sound insulation.
I have now been to Marco Polo twice in Shenzhen, I have stayed in many hotels in this city and I have to say Marco Polo so far been the best. Location is perfect as it is in the heart of CBD area right next to Coco Park. I love their breakfast as it has a lot of options specially for western guests. rooms are nice and spacious, really comfortable beds. I can not fault this hotel and 100% recommend.
We really enjoy the location and friendly staff. The staff are always helpful and most are fluent or know a little in English. The buffet breakfast is inclusive of most cuisines. We bounce between this location and another property in the area however for the cost Marco Polo come out on top.
stayed here many times before - never disappoints - great buffet - good rooms - upgrade to executive room if lucky is awesome - great location close to shopping park which has many great restaurants - close to metro - 5 stars all the way
A very nice hotel,good location near malls and food establishments but quite a walk to the international convention center. Hotel is very clean, upholding the Marco Polo brand of hotels. Special mention to Jason at the reception area for going out of his way.I was locked out of my room going to breakfast area and he graciously brought me extra card key. Also , for Miss Alissa for allowing us to sit on the club room breakfast area earlier than opening time. (We had to catch the 9am flight ).Special thanks also to the people on duty at the reception that night prior to our departure for allowing us an early breakfast.Despite the language barrier, the staff are very polite and friendly.Thumbs up.Downside is we don't have access to viber even if wifi is free.
I had an awesome experience at this hotel. I cannot say enough nice things. The customer service was AWESOME, breakfast was plentiful and the wait staff was courteous. The rooms were very clean and they even had slippers. Upon my departure the GM gave me a pair of slippers. I would definitely return and I recommend this to anyone who is traveling on business.
This was my first trip to China, and I am glad it was in Shenzhen and this hotel. From the moment of arrival to departure, the staff and service was outstanding. In addition, the room was comparable to a 5 star in America so I felt at home instantly. Conference areas were very open and accommodating and the breakfast buffet was delicious with both mixes of local and American styled dishes. I loved how close the hotel was to the mall, nightlife and other amenities. Huge thanks to Christoph Hoeflich as well, the best General Manager I have ever met.
Stayed here twice on my recent visit to China. Just a great hotel. The rooms were well appointed and the internet was the best I experienced in China. Its definitely worth upgrading to make use of the 40th floor lounge. It was just perfect for somewhere to hold meetings, grab a beer and something to eat. I'm putting it on my list of worth staying in again hotels.
Marco Polo Shenzhen is my favourite hotel whenever I visit Shenzhen. Hotel is clean, staff is very friendly and helpful. And hotel amenities is very adequate. Marco Cafe provides a great breakfast with a very wide spread of food choices.
The standard of the hotel is very good - the conference facilities were good, too. The snack at tea breaks could be better. Rooms were well attended, very clean, and spacious. The restaurants are expensive but there are lots of cheap eats nearby. The most unfortunate thing is the nearby so called ‘bar street’ where they blast music till 3am. I was on the 21st floor but heard the low beat till literally 3am. Others above the 28th said they didn’t hear anything. So ask for a room on higher levels. Or travel with ear plugs.
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
- Fitness center
Located in Futian, Marco Polo Shenzhen is within a mile (2 km) of sights such as Shenzhen Convention and Exhibition Center and Lianhua Mountain Park. This 391-room, 4.5-star hotel welcomes guests with 3 restaurants, an outdoor pool, and free in-room WiFi. It's in central Shenzhen and also close to Shenzhen Golf Club and Shenzhen City Hall.
Enjoy dining at Cafe Marco, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 391 soundproofed accommodations feature sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.
Guests of Marco Polo Shenzhen have access to an outdoor pool, a fitness center, and a spa tub. For transportation, you can make use of an airport shuttle (available on request) for CNY 1000 per vehicle one way, as well as limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 726 reviews