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Mandarin Oriental, Shenzhen

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Indoor pool, sun loungers
Property video
Mandarin Suite | Premium bedding, minibar, in-room safe, desk
8 restaurants; breakfast, lunch, dinner, and brunch served
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Place, Shenzhen Central Park
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪4 min walk‬
  • Place, Huaqiangbei
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe View King Room

Deluxe View King Room | Premium bedding, minibar, in-room safe, desk

Deluxe View King Room

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Twin Room

Skyline View Twin Room | Premium bedding, minibar, in-room safe, desk

Skyline View Twin Room

  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room | Premium bedding, minibar, in-room safe, desk

Premier View Twin Room

  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | Premium bedding, minibar, in-room safe, desk

Club Skyline View Twin Room

  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

A modern hotel room with a large bed, a TV, and a city view.

Deluxe View Suite

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite | Premium bedding, minibar, in-room safe, desk

Skyline View Suite

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

Mandarin Suite | Premium bedding, minibar, in-room safe, desk

Mandarin Suite

  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 4306 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite | Premium bedding, minibar, in-room safe, desk

Oriental Suite

  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Futian Shangri-La Shenzhen

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 993 reviews
$150 nightly
The price is $159
Jul 5 - Jul 6
Total with taxes and fees
Futian Shangri-La Shenzhen

About the neighborhood

Shenzhen

Located in Futian, Mandarin Oriental, Shenzhen is 1.2 mi (1.9 km) from Huaqiangbei and within a 10-minute drive of other popular attractions like Dongmen Pedestrian Street. This 5-star hotel welcomes guests with 178 rooms and conveniences like a full-service spa, an indoor pool, and free self parking. It's connected to the convention center in central Shenzhen, and a short drive from Huanggang Border Crossing and Luohu Port.

What's nearby

  • Shenzhen Central Park - 3 min walk - 0.2 miles
  • Shenzhen Lianhuashan Park - 4 min walk - 0.3 miles
  • Huaqiangbei - 17 min walk - 0.9 miles
  • Shenzhen Concert Hall - 2 min drive - 1.3 miles
  • Shenzhen Civic Center - 2 min drive - 1.6 miles

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪榕意 - ‬11 min walk
  • ‪Van Gogh Café - ‬16 min walk
  • ‪Saanci - ‬16 min walk
  • ‪东湾 The Bay - ‬14 min walk
  • ‪棒约翰 - ‬12 min walk

About this property

Mandarin Oriental, Shenzhen

Mandarin Oriental, Shenzhen features a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, laundry facilities, and a reception hall.
Guests can expect to find 55-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include massages. The spa is open daily.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 111 reviews
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The price is $397
Jul 19 - Jul 20
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 308 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 308 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mandarin Oriental, Shenzhen?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Shenzhen on Jul 26, 2026 start from $475, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mandarin Oriental, Shenzhen?

This hotel is situated in Futian within a short 10-minute walk of Shenzhen Central Park and also 14 minutes on foot from Shenzhen Lianhuashan Park. You'll also find Huaqiangbei and Huanggang Border Crossing within a short drive.

Is parking available on site at Mandarin Oriental, Shenzhen?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Mandarin Oriental, Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Are there luxury amenities available at Mandarin Oriental, Shenzhen?

Yes, guests can indulge in luxuries such as an indoor pool, 8 restaurants, and a full-service spa at this hotel.

Does Mandarin Oriental, Shenzhen feature a casino on the premises?

No, Mandarin Oriental, Shenzhen doesn't have a casino.

Is there an indoor pool at Mandarin Oriental, Shenzhen?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Mandarin Oriental, Shenzhen?

There are plenty of amenities for couples at this hotel, including 8 restaurants, an indoor pool, and proposal/romance packages.

Does Mandarin Oriental, Shenzhen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mandarin Oriental, Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Mandarin Oriental, Shenzhen has 8 restaurants, and serves self-serve breakfast each morning for a surcharge.

Does Mandarin Oriental, Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mandarin Oriental, Shenzhen?

The closest major airport to Mandarin Oriental, Shenzhen is Shenzhen Intl. Airport (SZX), which is 23 mi away (36 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 29.9 mi away (51-minute drive).

Are there rooms with balconies that I can book at Mandarin Oriental, Shenzhen?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen have a wedding venue on site?

Take advantage of the wedding venue at Mandarin Oriental, Shenzhen if you plan to say "I do" during your trip.

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 37 reviews
Rating 8 - Good. 7 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wen

Liked: Cleanliness, property conditions & facilities
Great view, nice room and best pool in the city
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sheung Tung Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yik Chung

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and suitable for anniversary celebrations
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities
An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mingen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
Solved my problems
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yiyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hobin

Liked: Cleanliness, staff & service, amenities
객실관리와 직원들의 친철함이 기억에 남습니다.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chi yuen

Liked: Cleanliness, staff & service, amenities
從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

martine

Liked: Cleanliness, staff & service, amenities
Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J
Petit déjeuner
Piscine
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都挺好的
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025
Verified

8/10 Good

tak sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌，環境整潔
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mei Wan rang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意，今次旅程
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ye

Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Wai Yin Queenie

Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vivian

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yin Ling Erika

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sun Yiu Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Alexandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Pui Tak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

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