Mandarin Oriental, Shenzhen

5.0 star property
Luxury hotel with 8 restaurants connected to the convention center in Shenzhen

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Photo gallery for Mandarin Oriental, Shenzhen

8 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property video
Skyline View Suite | Premium bedding, minibar, in-room safe, desk
Presidential Suite | Premium bedding, minibar, in-room safe, desk
Indoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Place, Shenzhen Central Park
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪4 min walk‬
  • Place, Huaqiangbei
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Room (Skyline View)

  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Premier View Twin Room

  • 818 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Skyline View King Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

Club Skyline View Twin Room

  • 818 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe View Suite

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

Skyline View Suite

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Mandarin Suite

  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 4306 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Oriental Suite

  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Located in Futian, Mandarin Oriental, Shenzhen is 1.2 mi (1.9 km) from Huaqiangbei and within a 10-minute drive of other popular attractions like Dongmen Pedestrian Street. This 5-star hotel welcomes guests with 178 rooms and conveniences like a full-service spa, an indoor pool, and free self parking. It's connected to the convention center in central Shenzhen, and a short drive from Luohu Port and Shenzhen Central Park.

What's nearby

  • Shenzhen Central Park - 3 min walk - 0.2 miles
  • Shenzhen Lianhuashan Park - 4 min walk - 0.3 miles
  • Huaqiangbei - 17 min walk - 0.9 miles
  • Shenzhen Concert Hall - 2 min drive - 1.3 miles
  • Shenzhen Civic Center - 2 min drive - 1.6 miles

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪东湾 The Bay - ‬14 min walk
  • ‪榕意 - ‬11 min walk
  • ‪星巴克 - ‬18 min walk
  • ‪Van Gogh Café - ‬16 min walk
  • ‪Emerald Vegetarian - ‬16 min walk

About this property

Mandarin Oriental, Shenzhen

Luxury hotel with 8 restaurants connected to the convention center in Shenzhen
Mandarin Oriental, Shenzhen features a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, laundry facilities, and a reception hall.
Guests can expect to find 55-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Limited onsite self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bazaar 叁餐
  • OPUS 388
  • RIN
  • TAPAS 77
  • The Bay by Chef Fei

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

Is free cancellation available at Mandarin Oriental, Shenzhen?

Mandarin Oriental, Shenzhen offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mandarin Oriental, Shenzhen?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Shenzhen on Jan 4, 2026 start from $393.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Mandarin Oriental, Shenzhen?

This hotel is situated in Futian within a short 10-minute walk of Shenzhen Central Park and also 14 minutes on foot from Shenzhen Lianhuashan Park. You'll also find Huaqiangbei and Dongmen Pedestrian Street within a short drive.

Is there parking available at Mandarin Oriental, Shenzhen?

Yes, secured self parking is offered for free at the hotel.

Is there a spa at Mandarin Oriental, Shenzhen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mandarin Oriental, Shenzhen feature a casino on the premises?

No, Mandarin Oriental, Shenzhen doesn't have a casino.

Is there an indoor pool at Mandarin Oriental, Shenzhen?

Yes, this hotel has an indoor pool.

Is Mandarin Oriental, Shenzhen good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 8 restaurants.

Does Mandarin Oriental, Shenzhen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mandarin Oriental, Shenzhen feature a restaurant that includes a breakfast menu?

Yes, Mandarin Oriental, Shenzhen has 8 restaurants, and serves self-serve breakfast each morning for a surcharge.

Does Mandarin Oriental, Shenzhen allow pets to stay for free?

No, pets and service animals aren't allowed at Mandarin Oriental, Shenzhen.

Are there connecting rooms at Mandarin Oriental, Shenzhen?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mandarin Oriental, Shenzhen?

The closest major airport to Mandarin Oriental, Shenzhen is Shenzhen Intl. Airport (SZX), which is 23 mi away (36 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is located 29.9 mi away (51-minute drive).

Are there rooms with balconies that I can book at Mandarin Oriental, Shenzhen?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen have a wedding venue on site?

Take advantage of the wedding venue at Mandarin Oriental, Shenzhen if you plan to say "I do" during your trip.

Mandarin Oriental, Shenzhen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Yiyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Yin Ling Erika

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheung Tung Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

8/10 Good

tak sing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌,環境整潔
Stayed 1 night in May 2025

10/10 Excellent

Sun Yiu Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mei Wan rang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意,今次旅程
Stayed 1 night in May 2025

10/10 Excellent

Pui Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tuomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

feng ni

Stayed 1 night in Sep 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pik Wa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

J Y M

Stayed 1 night in Mar 2024

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023