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Hyatt Place Shenzhen Dongmen

4.0 star property

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Photo gallery for Hyatt Place Shenzhen Dongmen

Exterior
Bar (on property)
In-room safe, desk, soundproofing, iron/ironing board
Restaurant
In-room safe, desk, soundproofing, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Place, The MixC Shopping Mall
    ‪10 min walk‬
  • Place, Dongmen Pedestrian Street
    ‪11 min walk‬
  • Place, Luohu Port
    ‪6 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪28 min drive‬

Room options

Suite with 1 King Bed no Sofa Bed

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room with 1 King Bed and no Sofa Bed

Room with 1 King Bed and no Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Room with 1 King Bed and no Sofa Bed

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Specialty Room with 1 King Bed and Sofa Bed

Specialty Room with 1 King Bed and Sofa Bed | In-room safe, desk, soundproofing, iron/ironing board

Specialty Room with 1 King Bed and Sofa Bed

8.8 out of 10
Excellent
(5 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds (Large Specialty, No Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds (Large Specialty, No Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 474 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Business Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite With 1 King Bed No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Suite With 1 King Bed No Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Specialty Room With 2 Twin Beds No Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With 2 Twin Beds No Sofa Bed

  • Sleeps 2
  • Free WiFi

View all photos for Specialty Room With Sofa Bed

In-room safe, desk, soundproofing, iron/ironing board

Specialty Room With Sofa Bed

  • Sleeps 2
  • Free WiFi

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Bar (on property)

Shangri-La Shenzhen

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  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 1,001 reviews
$76 nightly
The price is $81
Jun 21 - Jun 22
Total with taxes and fees
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About the neighborhood

Shenzhen

Located in Luohu within a short walk of Dongmen Pedestrian Street, Hyatt Place Shenzhen Dongmen is within 2 miles (3 km) of other popular sights such as Luohu Port. This 138-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • The MixC Shopping Mall - 10 min walk - 0.5 miles
  • Dongmen Pedestrian Street - 11 min walk - 0.6 miles
  • Shenzhen Grand Theater - 12 min walk - 0.7 miles
  • Shenzhen Museum - 15 min walk - 0.8 miles
  • Luohu Port - 6 min drive - 1.6 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪HEYTEA 喜茶 - ‬2 min walk
  • ‪新福楼海鲜舫 - ‬2 min walk
  • ‪Li Wan Kitchen - ‬4 min walk
  • ‪盛世唐宫 Tong Palace - ‬3 min walk
  • ‪本家鳗炉·泥炉烤肉 - ‬8 min walk

About this property

Hyatt Place Shenzhen Dongmen

At Hyatt Place Shenzhen Dongmen, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, free newspapers, and a terrace.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, designer toiletries, and slippers. Refrigerators, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Bar (on property)
Shangri-La Shenzhen
Luohu
  • Pool
  • Spa
  • Kids pool
  • Parking included
8.6 out of 10, Excellent, 1,001 reviews
$76 nightly
The price is $81
Jun 21 - Jun 22
Total with taxes and fees
Shangri-La Shenzhen

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 88 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Frequently asked questions

Are free cancellation options available at Hyatt Place Shenzhen Dongmen?

Hyatt Place Shenzhen Dongmen provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Place Shenzhen Dongmen?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place Shenzhen Dongmen on Jun 8, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hyatt Place Shenzhen Dongmen?

This hotel is situated in Luohu within a short 15-minute walk of Dongmen Pedestrian Street and also 12 minutes on foot from The MixC Shopping Mall. You'll also find Luohu Port and Huaqiangbei within a short drive.

Is there parking available at Hyatt Place Shenzhen Dongmen?

No, there isn't parking at this hotel.

Does Hyatt Place Shenzhen Dongmen feature a casino at the property?

No, Hyatt Place Shenzhen Dongmen doesn't have a casino.

Is there an indoor pool at Hyatt Place Shenzhen Dongmen?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hyatt Place Shenzhen Dongmen?

Couples staying at this hotel will appreciate amenities like free wired internet and slippers as well as a restaurant.

Are there hot tubs at Hyatt Place Shenzhen Dongmen?

No, this hotel doesn't have a spa tub.

Does Hyatt Place Shenzhen Dongmen have a restaurant that serves breakfast?

Yes, Hyatt Place Shenzhen Dongmen serves buffet breakfast each morning for a surcharge from its restaurant.

Does Hyatt Place Shenzhen Dongmen allow pets to stay for free?

No, pets and service animals aren't allowed at Hyatt Place Shenzhen Dongmen.

Are there connecting rooms at Hyatt Place Shenzhen Dongmen?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hyatt Place Shenzhen Dongmen?

The closest major airport to Hyatt Place Shenzhen Dongmen is Shenzhen Intl. Airport (SZX), which is 24.8 mi away (39 minutes by car). Another top airport is Hong Kong International Airport (HKG), which is around 19.5 mi away.

Are there rooms with balconies at Hyatt Place Shenzhen Dongmen?

No, there aren't any guestrooms with balconies at Hyatt Place Shenzhen Dongmen.

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 805 reviews
Rating 8 - Good. 306 out of 805 reviews
Rating 6 - Okay. 44 out of 805 reviews
Rating 4 - Poor. 12 out of 805 reviews
Rating 2 - Terrible. 12 out of 805 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

LAY HWEE

Liked: Cleanliness, amenities, property conditions & facilities
Location really good
Stayed 3 nights in Nov 2025
Verified

8/10 Good

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big nice ,staff in restaurants very good and reception very efficient good advice and good communication thanks .
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

tuan meng

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff, especially the housekeeping lady.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Ronnie

Liked: Cleanliness, property conditions & facilities
Room well cleaned. Perfect location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean. Good service from staff. Free breakfast was basic. Great location at reasonable price. Will stay again for sure.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Yvonnica

Liked: Cleanliness, staff & service
Room is spacious and the hotel conveniently situated near the Laojie MRT station. It is also relatively new and hence clean. It is just next to the 1234Space Mall & Dongmen Pedestrian Street. For travellers to Hongkong, the hotel is just 2 stations away from the Luohu terminal station. Overall, it is a good place to stay in Shenzhen.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Selvaraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very ideal place, more worth than the money with most wonderful staff.
Stayed 12 nights in Feb 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms for affordable price. Super convenient, right above subway and mall and food. Breakfast was very nice but weird it only included 1 free breakfast instead of 2. Staff are very nice and well mannered.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location hotel for shopping and business
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shopping
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

CHWEE LENG

Liked: Cleanliness, amenities, property conditions & facilities
Location is excellent, right in the centre of activities and walking distance to food and shopping.. Subway is right downstairs. Room is clean and spacious. Staff is polite and helpful. Good shower facilities with both shower head and rain shower with good water pressure.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Ying Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy early check in. The hotel is well kept & service is courteous
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Tng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was up to standard
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

siu on

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and clean best location at shopping area
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Choon Khing Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location & nice hotel

My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

THIAM SIEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location

Very great location in Dongmen. Very comfortable room. Great size room, good bathroom. Very good and quality breakfast. Not the biggest selection but very quality and delicious. Metro in the basement
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Tang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and good c/p ratio hotel in SZ

Very nice experience for my staying. Very quiet and clean room quality, especially for non-smoking guests like me, it’s wonderful and precious in SZ
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

WANNIWAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping and near MRT train station
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding experience in Shenzhen

This was our 4th stay at this hotel, and it is always our 1st choice when we are staying in Shenzhen. The hotel is impeccably clean, the staff are absolutely fantastic, and the breakfast buffet is awesome - a great experience, every time! They all go out of their way to ensure a great experience, and they do not disappoint - thank you!!
Stayed 12 nights in Jun 2025
Verified

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024