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Crowne Plaza Hotel & Suites Landmark Shenzhen

5.0 out of 5.0

Recent guest reviews

The hotel is perfect,every staff is good,always smile with guest,,,,,,front desk manager jay jiang always booked room for me,help me a lot,offer good rate for me,front desk Joanne daisy Kirsten Ashley Brian star was good,they treat me as family,so I can know all of theire name.

Big size room and Good service. Need to appreciate the lady staff named Jie Guangting sincerely.The hotel is within walking distance to Dongmen pedestrian mall, which is convenient for some downtime shopping.

Perfect service at business launch. Vicky was extremely kind, polite and generally nice person to us. Thanks to her we always staying at Crown Plaza LouHu Shenzhen during our trips here. Definitely coming back again

I have stayed at this hotel many times, the accomodation is first class and the staff always willing to help The rooms are well serviced and a generous size for even a long stay of 2 or more weeks. Lydia at the Vienna bar makes a great coffee and is always friendly

The hotel is within walking distance to Dongmen pedestrian mall, which is convenient for some downtime shopping. The street the hotel is on is pretty busy, so lots of cabs available EXCEPT during shift change when it becomes challenging. Hotel staff were extremely friendly and helpful, especially Star at the front desk. She helped arrange an airport transfer across the border to Hong Kong International Airport. She was very thorough and efficient. The room was surprisingly quiet, didn't have any bad experience with street noise. I would definitely come back.

The hotel was very nice, a bit dated in its furniture and nomenclature but who cares about that stuff right? The staff was always helpful and able to communicate effectively. We got a free room upgrade "because we arrived on Friday." Not sure why but who is going to look that gift horse in the mouth? Our first meal was not bad and the buffet was larger than the wait staff let on (which we found out the next day). The buffet did a good job of labeling the foods and letting you know what ingredients were used in all of the dishes which was very helpful, for the VEGAN. The selection was very small so, if you eat meat your are in like Flynn. If you are a vegan, you will get one good meal, then you will need to look outside of the hotel. There was a lot within walking distance, walking street, shopping, food. Hey it's urban China what would you expect. I wonder if I had a chance would I stay here again......not sure. I will not look to eat here that is for sure.

The staff here really stand out for being inviting and helpful. I especially appreciated Lydia in the Vienna lounge, very attentive even though the place was busy. As a hotel this is a good Crowne Plaza and we'll located in Shenzhen.

Crowne Plaza Hotel & Suite Landmark Shenzhen is a very nice hotel where located in the business and shopping center of Shenzhen City. The rooms are very large and comfortable. The employees are so friendly. Especially Concierge Jacob was very professional and helpful when he served with me . I appreciated him and all of you.

A really fantastic hotel. My room is clean and very spacious. Hotel staff are incredibly polite and helpful all the time. This place is exactly what you would expect from a 5 star hotel. Walking distance from guo mao subway station makes it easy to get to most places in Shenzhen.

I stayed in this hotel for 2 nights in September 2016. The location of the hotel is good and convenient, if you know the way, you can walk from Lowuo to the hotel. Which is very close to the mall and massage parlour. The hotel has an indoor pool which is just warm enough for September weather, it provided steam bath and sauna. When I complained about the lights in the room, it needed fixing. The hotel was kind enough to allow us to change to a different room with better lightings.

3018 Nanhu Road Luohu District Shenzhen Guangdong

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Luohu, Crowne Plaza Hotel & Suites Landmark Shenzhen is adjacent to International Foreign Trade Center and a short stroll from Dongmen Pedestrian Street. This 5-star hotel has 312 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi. In central Shenzhen, the hotel is also close to Shun Hing Square and Luohu Commercial City.


This hotel serves as home to a brewpub, along with a restaurant that specializes in Chinese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served each morning for a fee.


All 312 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and DVD players. Bathrooms offer free toiletries, bathrobes, and bidets. Refrigerators, minibars, and coffee makers are also standard.

Property features

Guests of Crowne Plaza Hotel & Suites Landmark Shenzhen enjoy a full-service spa, an indoor pool, and a health club. Transportation is made easy with limo/town car service. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 11 meeting rooms.

Room options

Deluxe Room

King 1 | Full 1 | Sleeps 3

Club Room

King 1 | Full 1 | Sleeps 3

Premier Room

King 1 | Full 1 | Sleeps 2

Club Studio, 1 King Bed, Non Smoking

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

90% of guests recommend this hotel

Total of 676 reviews