Shelby Luxury Hotels

"Pool was closed for repairs not mentioned during booking .Hair dryer didn't work. WIFI terrible. Shower curtain had mildew. Microwave sticky & dirty. Trash never emptied. Asked to speak with a manager. Not on duty. Informed front desk host of everything. She was defensive and argumentative. However, she will relay complaints to her manager. We will followup directly with the manager. Amenities not as described. We expect a partial refund. Not happy."

"The breakfast was good and the room for my needs. Can be tricky to get a left across the main highway. Go down to next light instrad"

"Night staff was very friendly and helpful. Hotel rooms were clean and comfortable. Towels & wash cloths appeared to be new or newer. Beds/pillows were comfortable. This is the best Country Inn & Suites that I've visited. Thank you!"