Shilla Stay Yeoksam

This was my 3rd time staying at Shila Stay. Decent price and good location. But I've had the exact same issue every time. Air Conditioning. Their AC system is very strange. Room was very hot when I checked in and lowered the temp. After 30 mins, the temp didn't go down. I called the desk and request for a repair. They said I should give another 15 mins or so. Waited and the temp didn't change. I had the exact same issue in my previous stays. Later I found out that they actually hear the same complains from different guests. They later said to me that because of the way the AC is built in the building, they cannot fix it but they offered me to move to a different room with less light. I will never stay at that hotel ever again.

I booked for 3 nights with my wife. The booking showed an option to include breakfast so I naturally bought the option. When I was checking in, I was told that I only paid for 1 person's breakfast through Orbitz. Long story short, I had to pay about $25 extra per day for my wife's breakfast since I already purchased and paid one person's breakfast out of two people I clearly indicated on the reservation. I am not sure who made the mistake, Orbits or Shilla Stay. All I know was I only had one option when I was making reservation for this room. With breakfast rate and without breakfast rate. It did not show how many people could eat. When I asked why I would purchase breakfast for one when two people are staying in a room, they replied that they can only honor what they agreed with Orbitz. The hotel is very clean but their rooms are very small for two people with luggages bigger than carry-ons. Not sure if I would stay at this hotel again because I woundn't want to eat breakfast for one when I book a room with breakfast included.

Very nice Hotel, Very Clean, Very Comfortable, Excellent and easy connect WiFi, Update High Tech. Electronic Toilet Bidet, All Hotel Staff professional skill and Excellent Service. Good location.

Very updated all equipments and very nice to stay.

I stayed in single room, i.e. one double bed. It was a short business trip, for 4 nights. It was what I exactly wanted, clean room and bathroom, good facility, good wifi, good desk, good gym, and nice staff. It was all. The location is between two subway stations so either you are willing to walk or ready to take taxi, which readily available in front of the hotel. Only negative was that I was disappointed with the the hotel restaurant, very plain food but overpriced. I found that there are many good restaurants right behind the hotel only the last day. Some people may feel the room is a bit too small without too much extra floor space, which I didn't mind being alone. I may go back for my next business trip.

This is my 4th time at Shilla Stay Yeoksam. The hotel is fantastic for business people like myself who is on a budget, but looking for a quality experience. The rooms are small, but the incredible staff (I have to say the staff is beyond generous and wonderful) always upgrades me to a deluxe which helps. The rooms are clean, modern, and chic. As long as you book in advance, the BEST part of this hotel is the price of the hotel. Shilla Stay will always be my go to hotel in Korea. Yeoksam is a great location. The hotel is close to all the subways, and it is central in the Gangnam Area. My only comment is that the elevators can get a bit slow when the hotel is sold out or there is a wedding going on downstairs, and the room temperature thermometer was not putting out heat during Summer Season. I highly highly recommend this property.

excellent business oriented hotel, facilities, room amenities, irrespective of price. excellent staff, very customer oriented service. good location. only criticism is that business model should include larger room at higher price. room is space is tight but perfectly fine for one person, just not a lot of excess space.

First of all, nice and clean room , new building all the hotel staffs are very kind. Couldn't better than this. Excellent~!!!!

Bunch of restaurants around, easily accessible. 24 hours front desk quite helpful, and airport shuttle right in front of the hotel.. think it runs every hour

Everything was perfect. Especially I liked bed. It was super clean and comfy. The location is exactly in between with 2 different metro station. Either subway station takes 10 minutes by walk.

The hotel was very luxurious despite its small room. The room featured a sliding wall that either separated the entryway from the bedroom, or covered the shower which was otherwise exposed to the bedroom via a glass wall. This was a very cool architectural feature to the room! Lobby was swanky and elevated on the second floor. The stay was pricy, but I don't regret it.

Shilla stay was a great place which was newly opened, however, it was a bit away from the subway station (around 10min by walk). Overall, a room was clean & comfortable and I personally liked Aveda amenities.

Very cozy and comfortable room. Free & fast Wi-Fi. Best breakfast ever!

Location was just perfect for my trip to seoul and with all their awesome staff, everything was just wasy

Great city-view with new building. The room condition was perfect and cozy. Had a wonderful Christmas day. Hope to visit again next time