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Recent guest reviews

The hotel is right in the downtown area and subway stations are also within the hotel complex or within walking distance if located outside. It's very convenient to get to different tourist spots and it's actually easier and of the same costs to take a taxi to get to those places. I stayed in an Executive tower room with city view, which gave me a spectacular view of Seoul at night. Amenities are nice and modern. Staffs are very helpful and professional. I highly recommend this place!

Rooms are a little bit small for the price, no microwave and ref in the room. I like the fitness center. Indoor driving range was nice but was disappointed because they did not have clubs for lefties like me. No complaints about the staff they were all very courteous.

Great location, room was comfortable and generously sized for the area. There is an airport shuttle just outside the hotel.

The hotel is located at the center of Seoul, close to tourist's attractions and shopping area. Some, including myself, may say that the room needs to be updated. But the service is worth the 5 star rating. The dining experience was good as well.

You can't beat the location...close to markets, dining, shopping, subways and museums; not to mention the attached department store and subway access. The hotel staff was professional and friendly (I stayed for 6 nights). The room was clean and comfortable, but rather tiny; we stayed in a twin room on the 26th floor. I had access to the club level, which was a plus. The service and food was fine; I particularly liked the breakfast buffet. I liked it even more on the days that the omelet chef actually showed up. I didn't eat in the hotel restaurants but ordered room service a couple of times. The meals were quick, hot, and the service was good. As expected, it was expensive. I would stay at this hotel again but they could make a few minor adjustments to move their rating from 4 to 5 stars. Black out shades..the curtains didn't close enough to fully darken the room. Mirrors...the only mirrors were in the bathroom; the missed opportunity was inside the wardrobe doors. Sheer space; the space between the foot of the bed and the bathroom wall was very narrow. To Lotte's defense, this was my first time at a hotel in Seoul so perhaps that's the industry's standard. Finally, no turn down service, chocolate on my pillow, or card displaying the forecast. Perhaps that level of service is reserved for higher floors. However, there were elements that you'd expect at a 5 star: robes, slippers, controllable jazzy music pumped in, and excellent maid service.

Beautiful hotel, great location and plethora of things to do

Stayed here for anniversary, it's a well equipped modern hotel located in the heart of Seoul a few steps from the markets, palaces, and other attractions. The hotel is high quality in finish, staff, and quality. Lotte is a quality brand in East Asia and this hotel does not disappoint.

30, Eulji-ro, Jung-gu Seoul Seoul

Room options

Executive Grand Deluxe Twin Room (Executive Tower) - Le Salon Access

2 Twin Beds | Sleeps 2

Deluxe Twin Room & La Seine Breakfast Included (Main Tower)

2 Twin Beds | Sleeps 2

Connecting Room (2 Superior Twin Rooms) - 4 Singles & 2 Trundle Beds

6 Twin Beds | Sleeps 6

Grand Deluxe Double Room (Executive Tower)

1 King Bed | Sleeps 3

Hotel highlights

  • Walking distance to Seoul City Hall and Lotte Department Store
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Myeongdong, Lotte Hotel Seoul is adjacent to Seoul City Hall and within a 5-minute walk of other popular sights like Lotte Department Store. This 1015-room, 5-star hotel welcomes guests with 5 restaurants, a full-service spa, and an indoor pool. It's connected to a shopping center in central Seoul, and also a short walk from Myeongdong Street and Cheonggyecheon.


Dining

This hotel is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

All 1015 air-conditioned rooms feature refrigerators, minibars, and coffee makers. 37-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free bottled water, and safes are also available.


Property features

Guests of Lotte Hotel Seoul enjoy a full-service spa, an indoor pool, and a health club. Onsite parking is available, both free self and paid valet parking (KRW 20000 per stay)—also useful is an airport shuttle at scheduled times for KRW 16000.00 per person one-way. A multilingual staff is on hand to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a business center.

Guest reviews for Lotte Hotel Seoul

Everyone (7) Family (2)
5
Family

The hotel is right in the downtown area and subway stations are also within the hotel complex or within walking distance if located outside. It's very convenient to get to different tourist spots and it's actually easier and of the same costs to take a taxi to get to those places. I stayed in an Executive tower room with city view, which gave me a spectacular view of Seoul at night. Amenities are nice and modern. Staffs are very helpful and professional. I highly recommend this place!

By , from Orlando, FL on Aug 17, 2020

4
Everyone

By on Dec 3, 2019

4
Family

Rooms are a little bit small for the price, no microwave and ref in the room. I like the fitness center. Indoor driving range was nice but was disappointed because they did not have clubs for lefties like me. No complaints about the staff they were all very courteous.

By on Aug 16, 2019

Review comment responded on Aug 26, 2019

Dear Guest, Warm hearted greetings from Lotte Hotel Seoul!! First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for taking your time to share your review. I would also like to apologize for not having met your expectations during your stay. Your comments have been shared with all the departments in charge in order to be taken into full consideration and we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services. Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely yours, Jason S. CHO General Manager Lotte Hotel Seoul

5
Everyone

Great location, room was comfortable and generously sized for the area. There is an airport shuttle just outside the hotel.

By on Oct 23, 2018

3
Everyone

By on Oct 14, 2018

4

good location and professional staff

Everyone

The hotel is located at the center of Seoul, close to tourist's attractions and shopping area. Some, including myself, may say that the room needs to be updated. But the service is worth the 5 star rating. The dining experience was good as well.

By , from Seoul, Korea on Aug 10, 2018

4

excellent location.

Everyone

You can't beat the location...close to markets, dining, shopping, subways and museums; not to mention the attached department store and subway access. The hotel staff was professional and friendly (I stayed for 6 nights). The room was clean and comfortable, but rather tiny; we stayed in a twin room on the 26th floor. I had access to the club level, which was a plus. The service and food was fine; I particularly liked the breakfast buffet. I liked it even more on the days that the omelet chef actually showed up. I didn't eat in the hotel restaurants but ordered room service a couple of times. The meals were quick, hot, and the service was good. As expected, it was expensive. I would stay at this hotel again but they could make a few minor adjustments to move their rating from 4 to 5 stars. Black out shades..the curtains didn't close enough to fully darken the room. Mirrors...the only mirrors were in the bathroom; the missed opportunity was inside the wardrobe doors. Sheer space; the space between the foot of the bed and the bathroom wall was very narrow. To Lotte's defense, this was my first time at a hotel in Seoul so perhaps that's the industry's standard. Finally, no turn down service, chocolate on my pillow, or card displaying the forecast. Perhaps that level of service is reserved for higher floors. However, there were elements that you'd expect at a 5 star: robes, slippers, controllable jazzy music pumped in, and excellent maid service.

By , from Washington D.C. on Jul 10, 2018

4
Everyone

Beautiful hotel, great location and plethora of things to do

By on May 4, 2018

5

anniversary in the city

Everyone
Room interior Room interior Room interior

Stayed here for anniversary, it's a well equipped modern hotel located in the heart of Seoul a few steps from the markets, palaces, and other attractions. The hotel is high quality in finish, staff, and quality. Lotte is a quality brand in East Asia and this hotel does not disappoint.

By , from seoul on Nov 2, 2017

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