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Grand InterContinental Seoul Parnas

5.0 out of 5.0

Recent guest reviews

I checked in today room 1925 for four nights. I am a regular visitor at normally intercontinental COEX due to business travel. This time I decided to try out Grand Parnas see if I can see any value being a loyal customer to the intercontinental hotel and I really do regret my decision staying here at Grand Parnas. - Check in: It was o.k nothing special. Mr. Heehwann Choi did o.k job getting it done in the system and got me the keys, but not up to my expectation. He did not welcome as a valued member of IHG Platinum or Intercontinental ambassador. I asked him if I can get a room upgrade or something else part of the benefit of being an IHG platinum ambassador member. What I heard from him is a very dry message saying "nope". You will get welcome amenity and one free movie... that's it. Period. I did not go into additional details or conversations.. no questions back. But I can tell you that that was one of worst front desk staff I have ever had past three years in Seoul COEX and Parnas. There is zero value being a regular visitor (1-2 times with a couple nights in 2-3 months) here. I asked if I can have an access to GYM. He said yes you have but sauna you need to pay $25 dollars per visit. At intercontinental Coex, you will mostly get free GYM and free access to Sauna if you have an ambassador membership. - Room: it is o.k not great. I have been better hotels in other countries and regions. It is slightly bigger room than COEX but I often get a room upgrade at COEX so net-net it will be the same or probably worse considering all the benefits. - My recommendation: Go stay in Intercontinental COEX or other top hotels in Seoul. I usually find Conrad Yeouido has a great value for the money you pay. If you have a tier with IHG, I would recommend intercontinental COEX but not Grand Parnas and don't stay here unless you have no tier status with IHG so you feel fine with ordinary room and normal treatment from hotel staff, or have very low expectation from the hotel. But one thing I can promise this will be my last time staying here. - Feedback to hotel management: I think you can have a lot better outcomes if you train your front desk staff well. Front desk is the first line of contact with the customer and future customers. There are so many ways you (front desk staff) don't giving up all customers want but at the same time make the customers still happy and touched. Mr. Choi, who helped me for my check-in don't even spend one minute for my requests. I know hotel can't accommodate what customer wants but I was expecting him spending a couple minutes and making an effort trying to find out what they can do to find some common ground. Too bad that I can't leave a better review. I think One star is reasonable based on my experience today.

Another lovely IHG hotel with a great location near the Samseong train station and next to the Parnas shopping mall. The service at concierge and reception was excellent. Friendly staff helped us organise a restaurant booking for a fabulous Galbi restaurant. Concierge also help to organise our transit back to the station and a half day tour to the DMZ - worth a visit. Rooms are spacious and we were lucky to be upgraded to a suite. The gym is quite big and worth a visit if you are into fitness. You can buy a bus ticket back to the airport at concierge, much easier than buying it at the station and securing your seat.

I was in Seoul on business recently, and found this property to be amazing. The staff was beyond courteous and accommodating, the food was delicious, and the location is very convenient. There is a convenience store just across the plaza from the hotel for any sundry needs. The chefs and servers in the restaurant ensure that you want for nothing. This is a top-rate property. Thank you for an amazing experience.

This is one of the best hotels in Seoul, Korea. The service at the hotel is excellent and the rooms are luxurious and spacious. The staff at hotel from the concierge, valet and maid service are professional and accommodating to your need and questions. It makes traveling for business care free and enjoyable. The location of the hotel is convenient since is located as part of the Coex Mall where are the hundreds of restaurants and stores if you want to eat and buy clothes.

I have been to Table34 with my friends recently, and all of the staff are kind and friendly. Everytime I go to the restaurant, they are always welcoming us with smile. They are really professional and have high quality service.

I stayed at the Grand Intercontinental for a work trip and then stayed on for the weekend for some sightseeing. The hotel is in a great location for business, although a bit further from the main tourist locations. I’d stay on the north side if I was just there for sightseeing. That said, the hotel was right next door to a metro station and it was very easy to navigate my way around. My room was large and comfortable. Nice big comfy bed, good desk for working and nice bathroom with good shower. The room was also dark and quiet so I slept very well. The breakfast was excellent. Lots of options including healthy choices which is sometimes hard to come by at a hotel buffet - my favs were egg white omelettes, juice bar with made to order fruit and vege juices and bircher muesli. I didn’t eat other meals at the hotel, but there’s lots of great restaurants in the underground mall below he hotel. Would definitely stay again for a work trip.

Thanks Grand Intercontinental Hotel. Near to this hotel the view is very nice. I think more nice in summer and autumn. Now, in last days of march also good, trees are blossomn..changing the color.. Also I like the COEX mall, where very convienent for shoping, eating..

This hotel has large rooms, with comfortable beds. Full bathroom and very strong wifi. We overlooked the Main Street and at no time did the noise affect me. The coffee maker did however confound me! Lovely hotel lounge for sitting and having a beer. There is a large shopping mall below the hotel and access to the metro. Recommend

Awesome location . The parnas mall and Coex mall are accessible from basement of the hotel which is very helpful during winter. SM world kpop studio is next door ..there is a temple next to the Coex mall which is accessible through the basement mall. Lobby cafe serves good selection of alcohol. Concierge was very helpful in helping me . Airport bus drops and picks you up right in front of the hotel.

Stayed here for one night for a business trip. Great location if you are going to be in the Gangnam area. Easy to get to and from Incheon / Gimpo airports, next to COEX mall for restaurants, clean rooms and great service all around. Would highly recommend.

521, Teheran-ro, Gangnam-gu Seoul Seoul

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in COEX, Grand InterContinental Seoul Parnas is a short distance from popular attractions such as COEX Convention and Exhibition Center and Bongeunsa Temple. This 5-star hotel welcomes guests with 516 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. It's in central Seoul and also close to Jamsil Baseball Stadium and Seoul Sports Complex.


Dining

Enjoy a drink at the lobby lounge or relish the French cuisine at Table 34, one of 5 onsite restaurants, which serves brunch, lunch, and dinner. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

All 516 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer deep soaking tubs and free toiletries. Free newspapers, free bottled water, and safes are also standard.


Property features

Guests staying at Grand InterContinental Seoul Parnas enjoy an indoor pool, a health club, and a spa tub. Onsite parking is available, both free self and paid valet parking (KRW 20000.00 per stay)—also useful is an airport shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

81.0% of guests recommend this hotel

Total of 1169 reviews