Skip to main content
Beginning of main content

Recent guest reviews

When I arrived, I was informed that there had been a large fire the previous day and that they would be shutting down for a few months. The staff had already set me up for a booking at another hotel and gave me the

Great for business trip. Hotel facility is very good.

good location, clean. but little old. but good view. you can see Namsan Tower. You can go Myeong-dong, Itaewon. very easy.

A few times, the maids did not fill my tea bag stand. Naturally, I drank tea often.

Hotel and staff were great. Located downtown Seoul near museums, market, and the palace. They offer a free shuttle to the downtown area leaving out every hour. Shuttle to airport for 16,000pp. However the airport is approx 45 minutes away.

Just stayed one night, and reserved a room on the executive floor which was a great value for the price. We enjoyed a nice cocktail hour and buffet the night of check in and then a buffet breakfast. The pool and jacuzzi was just average. The jacuzzi wasn't hot. We did enjoy a great massage experience at the spa if that's in your budget for travel. Wanted to watch some movies we brought on a USB drive but the flat screen in our room was too old that it didn't have a USB plug-in. Otherwise, it was a great stay. The staff was very polite and obliging.

One night stay after a company function at hotel. stayed on executive floor which has a separate check in desk and staffing. Check in was smooth and done very professionally and quickly. Asked if I needed help or assistance on any matter , very pleasant experience. Executive rooms have breakfast and happy hours on the 16th floor as part of room fee, which make these deluxe rooms a great bargain. Had breakfast the following morning, with pastry, salads, hot asian entrees, coffee, juice etc. Nothing fancy (made to order omellets) but relatively private area, with great window views make for a good morning start. Staff taking care of the tables were superb, checking on you but not excessively. Checkout is also on the 16th floor, handled quickly and pleasantly. Had valet parking, desk clerk on her own, called to make sure my car was ready when I went to pick it up. Overall great experience. Only comment I had for the room itself was the relatively soft bed (compared to what I'm used to). Room had free wifi, cellphone charger (for apple and android)and executive toilet with all the bells and whistle features.

Hotel was very clean as well as the room. Trip was on a busy summer break weekend so the hotel was very busy, but really no problems from that. The breakfast was good. Close enough to seoul downtown and not far from airpory. There was enough parking dpsce to easy to park Will definitely stay here again when visiting the area, and would recommend

very convenient location and clean hotel. Hotel staffs are very kind and we've got the free upgrade

Our overall experience was great. :) The staff can speak English and were very helpful. The hotel offers a shuttle ride to Myeongdong. The pool is heated and has a jacuzzi, too. The room is pretty good sized for what we paid. What we didn't like though was the slow internet connection and the lounge/small couch has stains.

best location for CIITY Tour,GOOD STAFF Nice restaurant for foreiner

Had an absolutely fantastic stay at this hotel. As a woman, traveling alone, I was glad for the friendly, English-speaking staff to help me arrange a DMZ trip and answer any questions about navigation in the city. A travel agent on-site helped arrange a short flight to Jeju Island. The room was clean and very comfortable, with small amenities. Swam in the pool every day. I took advantage of the free shuttle to Seoul Tower, and travel from Incheon airport was very easy via a city bus, which drops off at several hotels in Seoul. It is a short and convenient walk to the metro station. The on-site restaurants are overpriced, as with any hotel, but mostly ate elsewhere. Would highly recommend.

The staff was very friendly and helpful. The hotel was less than a block away from a subway station. The gym and swimming pool is very nice.

287, Dongho-ro, Jung-gu Seoul Seoul

Hotel highlights

  • Walking distance to Korea House and Dongdaemun Design Plaza
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Jung-gu, Grand Ambassador Seoul associated with Pullman is a leisurely stroll from popular sights such as Korea House and Dongdaemun Design Plaza. This 413-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Enjoy dining at Entree, one of 4 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

The 413 accommodations feature sitting areas. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Refrigerators, minibars, and espresso makers are also standard.


Property features

Grand Ambassador Seoul associated with Pullman features a full-service spa, an indoor pool, and a health club. Onsite parking is available, both free self and paid valet parking (KRW 20000 per night)—also useful is an airport shuttle at scheduled times for KRW 16000 per person one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and a computer station.

Room options

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Superior Room

1 King Bed | Sleeps 3

Deluxe Room

1 King Bed and 1 Twin Bed | Sleeps 3

Superior Room

2 Twin Beds | Sleeps 3

Guest reviews for Grand Ambassador Seoul associated with Pullman

Everyone (5) Business (3) Couples (3) Family (1) Other (2)
4
Everyone

When I arrived, I was informed that there had been a large fire the previous day and that they would be shutting down for a few months. The staff had already set me up for a booking at another hotel and gave me the

By on Jan 28, 2020

Review comment responded on Jan 30, 2020

Dear Valued Guest Grand Ambassador Seoul associated with Pullman sincerely apologizes any inconvenience caused by the recent fire accident at the hotel during your stay. The hotel team deeply recognizes the importance of this accident and, above all, endeavor to secure the safety and minimize the inconvenience of the guests. The business resumption and compensation plan are under internal discussion, and the hotel team will inform you as soon as possible. Once again, we sincerely apologize for any concern you have ever had.

5
Everyone

By on Dec 27, 2018

Review comment responded on Jan 1, 2019

We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. We look forward to welcoming you soon when you visit us again on your next trip to Seoul. Thank you very much.

5
Everyone

Great for business trip. Hotel facility is very good.

By on Dec 7, 2018

Review comment responded on Dec 9, 2018

Thank you for sharing your experience at Grand Ambassador Seoul Pullman. It is always our great pleasure to hear that you had enjoyed delightful moments with us. Again, we highly appreciate your feedback as it will definitely assist us in becoming better at what we do. We look forward to welcoming you again in the near future. Should you require any assistance further, please feel free to contact us. Thank you very much.

4

good location

Couples

good location, clean. but little old. but good view. you can see Namsan Tower. You can go Myeong-dong, Itaewon. very easy.

By , from korea on May 10, 2018

Review comment responded on May 20, 2018

Thank you for taking time to tell us about your experience at Grand Ambassador Seoul associated with Pullman. It is always a pleasure to receive positive feedback and I am glad that your stay was comfortable. I am sorry that your experience did not meet your expectations for room facility. Please allow me to express my sincerest apologies.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

4
Everyone

A few times, the maids did not fill my tea bag stand. Naturally, I drank tea often.

By on Apr 12, 2018

Review comment responded on Apr 13, 2018

On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. Please accept the sincerest apology for the inconvenience. I have addressed your comments with my concierge team to avoid the similar nature of the issues. We hope that you have not lost complete confidence in us and that we can continue to welcome you to the Grand Ambassador Seoul. Thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassador Seoul.Thank you again and have a pleasant day. Sincerely,

4

one night in seoul

Everyone

Hotel and staff were great. Located downtown Seoul near museums, market, and the palace. They offer a free shuttle to the downtown area leaving out every hour. Shuttle to airport for 16,000pp. However the airport is approx 45 minutes away.

By , from chicago, IL on Mar 15, 2016

4

weekend getaway

Couples

Just stayed one night, and reserved a room on the executive floor which was a great value for the price. We enjoyed a nice cocktail hour and buffet the night of check in and then a buffet breakfast. The pool and jacuzzi was just average. The jacuzzi wasn't hot. We did enjoy a great massage experience at the spa if that's in your budget for travel. Wanted to watch some movies we brought on a USB drive but the flat screen in our room was too old that it didn't have a USB plug-in. Otherwise, it was a great stay. The staff was very polite and obliging.

By on Jan 3, 2016

4

service is everything

Business

One night stay after a company function at hotel. stayed on executive floor which has a separate check in desk and staffing. Check in was smooth and done very professionally and quickly. Asked if I needed help or assistance on any matter , very pleasant experience. Executive rooms have breakfast and happy hours on the 16th floor as part of room fee, which make these deluxe rooms a great bargain. Had breakfast the following morning, with pastry, salads, hot asian entrees, coffee, juice etc. Nothing fancy (made to order omellets) but relatively private area, with great window views make for a good morning start. Staff taking care of the tables were superb, checking on you but not excessively. Checkout is also on the 16th floor, handled quickly and pleasantly. Had valet parking, desk clerk on her own, called to make sure my car was ready when I went to pick it up. Overall great experience. Only comment I had for the room itself was the relatively soft bed (compared to what I'm used to). Room had free wifi, cellphone charger (for apple and android)and executive toilet with all the bells and whistle features.

By on Dec 22, 2015

4

awesome

Family

Hotel was very clean as well as the room. Trip was on a busy summer break weekend so the hotel was very busy, but really no problems from that. The breakfast was good. Close enough to seoul downtown and not far from airpory. There was enough parking dpsce to easy to park Will definitely stay here again when visiting the area, and would recommend

By on Aug 21, 2015

4

nice hotel

Business

very convenient location and clean hotel. Hotel staffs are very kind and we've got the free upgrade

By on Apr 27, 2015

Grand Ambassador Seoul associated with Pullman

287, Dongho-ro, Jung-gu, Seoul, Seoul 04618
url importing http://www.orbitz.com/Seoul-Hotels-Grand-Ambassador-Seoul-associated-with-Pullman.h178621-p2.Hotel-Reviews
There was an error importing /Seoul-Hotels-Grand-Ambassador-Seoul-associated-with-Pullman.h178621-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Seoul-Hotels-Grand-Ambassador-Seoul-associated-with-Pullman.h178621-p2.Hotel-Reviews