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Recent guest reviews

First of all, while checking in, I had to ask all the questions about Orbitz VIP perks because the staff did not know about them. The unique feature is a room with a spa bathtub of more than a king size bed and sauna in the shower booth. That's all. Nothing special anymore. The spa bathtub was supposed to be at a constant temperature automatically, but it gradually went down. To raise the temperature, it is necessary to call a staff, which was very uncomfortable to those who visited here for a private moment. The hotel says that water in the bathtub constantly is being cleaned, but I saw floating matters in the water. And the sauna system could not reach its target temperature 50 Celsius degrees. Lastly, after the check-out, a staff in the reception desk forgot to call a cap for me, keeping me waiting outside. Plus, the doorman did not ask anything to me watching me waiting for a cab.

I was really pleased by my choice of hotel. I originally planned to stay at the Shilla or Westin but thought the Banyan will be different from the norm. It is! I really liked the tranquility pool in my suite. I normally would not use hotel pools (neurotic) but decided to give this a try. I enjoyed it a lot! The spa facilities and restaurants are also very good. The service - amazing! Thank you.

Banyan Tree Seoul is a great property, albeit you should go if you're looking to take advantage of nearby Namsan Park or the in-room pools. If you're in Seoul for business travel or partying, the location and price of this hotel may not make it the best choice. Love the Banyan Tree brand and recommend this property to any couples or families looking for a luxurious, slow-paced visit to Seoul!

I am now a fan of Banyan Tree. Elegance and comfort in the heart of the city in their new urban spa concept. The rooms are large and beautifully furnished with relaxation pools, wrap around windows and a steam room. You are right next to Namsan mountain so you can be inside an urban forest in minutes...and you can't hear any traffic. The only drawback was the lack of knowledge of the concierge. Other than that, the service and staff were great.

60, Jangchungdan-ro, Jung-gu Seoul Seoul

Hotel highlights

  • Steps from Namsan Park
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Jung-gu, Banyan Tree Club & Spa Seoul is adjacent to Namsan Park and within a mile (2 km) of other popular sights like N Seoul Tower. This 50-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an outdoor pool.


Dining

There are multiple options for onsite dining with 3 restaurants, including Granum Dining Lounge, which specializes in Modern European cuisine. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 50 soundproofed rooms provide refrigerators, minibars, and espresso makers. Guests can expect 49-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include safes, phones, and desks.


Property features

At Banyan Tree Club & Spa Seoul, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (KRW 22000 per day)—also useful is limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a fitness center, and a sauna.

Room options

Namsan Pool Premier

1 King Bed | Sleeps 3

Banyan Suite, 1 King Bed (No relaxation pool in room)

1 King Bed | Sleeps 3

Namsan Pool Deluxe

1 King Bed | Sleeps 2

Banyan Pool Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Banyan Tree Club & Spa Seoul

Everyone (1) Business (1) Couples (2)
3

nice hotel, but not worth the money spent

Couples

First of all, while checking in, I had to ask all the questions about Orbitz VIP perks because the staff did not know about them. The unique feature is a room with a spa bathtub of more than a king size bed and sauna in the shower booth. That's all. Nothing special anymore. The spa bathtub was supposed to be at a constant temperature automatically, but it gradually went down. To raise the temperature, it is necessary to call a staff, which was very uncomfortable to those who visited here for a private moment. The hotel says that water in the bathtub constantly is being cleaned, but I saw floating matters in the water. And the sauna system could not reach its target temperature 50 Celsius degrees. Lastly, after the check-out, a staff in the reception desk forgot to call a cap for me, keeping me waiting outside. Plus, the doorman did not ask anything to me watching me waiting for a cab.

By , from Seoul on Nov 19, 2017

Review comment responded on Nov 23, 2017

Dear RedE, First of all, thank you for sharing the valuable comments. I apologize for the inconveniences you faced during your stay on your special occasion. I will notify all of our departments regarding the specific shortfalls occured. Thank you for notifying us as we continually aim to improve our service levels. Once again, I sincerely apologize for the inconveniences caused and do hope to have an opportunity to welcome you back to regain your confidence in the near future. Best regards, Joon Kim General Manager

5

love the views mountain and city views!

Everyone

I was really pleased by my choice of hotel. I originally planned to stay at the Shilla or Westin but thought the Banyan will be different from the norm. It is! I really liked the tranquility pool in my suite. I normally would not use hotel pools (neurotic) but decided to give this a try. I enjoyed it a lot! The spa facilities and restaurants are also very good. The service - amazing! Thank you.

By , from NC on Apr 21, 2016

5

an oasis within seoul

Couples

Banyan Tree Seoul is a great property, albeit you should go if you're looking to take advantage of nearby Namsan Park or the in-room pools. If you're in Seoul for business travel or partying, the location and price of this hotel may not make it the best choice. Love the Banyan Tree brand and recommend this property to any couples or families looking for a luxurious, slow-paced visit to Seoul!

By on Dec 1, 2014

5

relaxation in the heart of seoul

Business

I am now a fan of Banyan Tree. Elegance and comfort in the heart of the city in their new urban spa concept. The rooms are large and beautifully furnished with relaxation pools, wrap around windows and a steam room. You are right next to Namsan mountain so you can be inside an urban forest in minutes...and you can't hear any traffic. The only drawback was the lack of knowledge of the concierge. Other than that, the service and staff were great.

By on Sep 12, 2014

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