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The hotel is in the middle of seminyak area. Many stores and restaurants around the hotel. The room so clean and large. The situation of the hotel is so peaceful and quiet. Very clean and beautiful. The staffs so friendly and helpful.
We stayed in a villa and highly recommend .We had our own pool and was the best.There was only 4 of us staying at the villa and was so roomy.The service and food was excellent in both restaurants. Itwas away from busy Kuta but had everyhting you needed close by. Walking distance to the beach but there is also a shuttle bus. Highly recommend for families or couples.
One of my worst experiences in Bali period. The Haven was our first stop in Bali and due to the way the hotel is run the start to our holiday was very let down. As we arrived we were told our check in was 1 hour later then what was on our booking. All they could do was apologise and expressed for us to wait even longer in the restaurant and bar. Then as we went to check in again, we were told that OUR room was still booked out, the room that we had booked several months beforehand was not ready for us.....they said we could have another room but they weren't the type we specificity requested, we obliged as anyone would after a long flight. We settled in and all was fine. We enjoyed the breakfast buffet the next day, lots of variety and delicious food. Their swimming pools were lovely and a great way to relax for awhile. It wasn't until that afternoon in the blazing heat that we got back to the room and our keycard no longer worked, we had been locked out with all our possessions still inside. After a trip to the reception they said we were being moved back to our original room we booked as it was now available. The last thing we wanted was to have to repack our suitcases and change rooms, we had just gotten here so we asked to stay in the room they had given us yet to be told that room was also booked for someone else..... So out of both situations our room was booked out and then the room they gave us was also booked out, while we are the ones in-between having to waste our time on holiday to sort our which room we are staying in. Don't be fooled by how nice the hotel looks, how its run is dysfunctional.
We stayed here for four nights whilst visiting Bali. The rooms were ok but a little dated and damaged. The location is fine as it is very cheap to get blue bird taxis in the area. The breakfast was amazing value for money and the staff are very friendly. Our main complaint would be the cleanliness of our room, which still had hair and dirty marks in when we first arrived. However, this was soon amended on the second day which we saw a great improvement.
I have be travelling to Bali twice a year for the past 12 years and this has been the worst hotel experience I have every had. We arrive to check in only to be given a room with two beds rather than a double, and said that our double room will only be available the following day. The following day arrives and our room still isn’t ready and to make matters worse they locked us out our previous room and took our bags. We finally got to our room and our DVD/TV wasn’t working it took them over 3 hours to sort it out for us. On the day of leaving we had checkout at 1pm. We go out and come back at 12pm to find us locked out our room once again. At no point have they compensated or offered us anything for the inconvenience they caused. I come to Bali to relax and staying at this hotel added more stress than needed. I strongly do no recommend this hotel and find it hard to believe they have a rating of 8.5. Trust me do don’t take the risk at staying here.
I would like to awknowledge one particular worker at The Haven who always goes out of his way to look after me and ensure my stay is comfortable. ARYA had been looking after me for the last 3 year's I have been staying at the hotel and never one time have I been treated with the utmost respect. Everytime I walk past reception and ARYA is on duty he will stop what he is doing to awknowledge me and always with a smile will say "Is everything ok? Do you need anything". I have thought about moving hotels as staying in one place every time I visit Bali sometimes gets a bit to much, however with the service I receive from ARYA how can I possabily move. A VERY RESPECTABLE KIND LOVING PERSON WHO IS NOT AFRAID TO GO OUT OF HIS WAY. management needs to be proud with the service ARYA offers to the guests at the hotel. WELL DONE ARYA and thank you again for looking after me. Anyone planning to stay at THE HAVEN please try it. Rooms are clean and tidy. Breakfast is great and service is great.
Stayed at The Haven for just one night when we first arrived in Seminyak, and it was lovely. Attention to detail is present throughout the property. The good: Spacious room Comfortable bed Connecting rooms possible for those who need them Bathroom includes a tub and shower, both of which are divine Balinese bed on the spacious patio is comfortable, chairs also provided Restaurant overlooks the street, which is great for people watching Restaurant offerings are varied Pool is nice, with shade in places Resort kitties are cute and likely keep other critters at bay for the most part The bad: Not really much to say here Did notice there's a lip on the flooring where the edge of the bathroom meets the hallway leading to it - presumably to keep and excess water from leaving the bathroom - it's not very noticeable until you catch a toe on it The tub is slippery, recommend laying a small towel in it if you're showering The resort kitties don't really belong to them, more likely they're just local kitties, but they can be quite insistent and vocal if you share some of your meal with them 😜 Access: The resort is situated in the midst of hustle and bustle of the area - you can step out right into the thick of things and explore. It's a short walk to the beach and many amenities are close by. Overall: It feels much like an oasis in the midst of the busy area, and we were sad to have been there for only one night. Would have enjoyed another night or two. It really did have the feel of a Haven in the midst of the active social vibe of Seminyak. Highly recommend.
after two years we returned to Bali, at the Haven Hotel, it was like coming home, the suites are very large, very comfortable and very clean. I would like to thank Mrs. Daesy and Shelfie from the breakfast room, Mr. Putra Assistant Manger, Mr. Murtini, room supervisor for their courtesy, kindness, availability, for their smile and above all for their professionalism. last but not least a special thanks to the excellent Mr. Sugi. floor manager , who helped us and satisfied our every request
Yet again we have experienced another wonderful and relaxing stay (our sixth) at The Haven. The one bedroom suite was spacious, comfortable, clean, quiet and provided a really relaxing experience. As always, the staff were friendly & accommodating and treated us like family returning for another visit home. It is always a pleasure to see Ayu, Riyani, Marcel and the many other staff who offer their friendship and outstanding customer service. The service and quality of accommodation experience is always consistent at The Haven and we will look forward to our 7th visit again soon.
Solo traveller here! Being as such I searched for a nice hotel close to everything and The Haven was the perfect spot! The hotel is close to the beach (5-10min walk or free shuttle), shops and restaurants all around and about 20 min walk to Seminyak Village! They also have a little beach club which has a nice view of the water and cozy chairs to lounge on. The staff were kind & accommodating, truly making my stay a very positive experience! Looking at the grounds pictures from my home computer I wasn’t sure if it would meet my needs. However, in person the grounds are beautiful! The pools, trees, cleanliness and culture were just beautiful! The rooms were clean and quiet. Overall a great experience and nice hotel for the price. I highly recommend!
Double Six Beach is a short stroll from THE HAVEN Bali Seminyak, and other popular attractions like Legian Beach are within a mile (2 km). This 192-room, 4-star resort has 2 outdoor pools along with a full-service spa and 2 restaurants.
Enjoy dining at The Sabeen, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.
All 192 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and LCD TVs with cable channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Phones are also included.
Guests of THE HAVEN Bali Seminyak have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 450000 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa resort include a health club, free WiFi in public areas, and a meeting room.