This only missed a 5 star rating due to an inadequate air conditioner. Never could get an adequate explanation and even after the technician came it still was weak. Otherwise an outstanding stay with great facilities and employees.
Room was an excutive with two large queen beds , it was spcious and very clean and all furniture appears to be new , bed was comfotabl , Their reception staff need better training in customer service As they lacked the smile and hospitality attitude that novotel usually has elsewhere in the world ...
Very courteous service at front desk and restaurant, which during my stay was only open for breakfast. Pay as you go for services in cash rather than charging to your room. At checkout they charge a premium exchange rate to your credit card which seems universal throughout Germany.
The location is perfect to explore most of Nuernberg. Parking is a slight hassle, but one can drive into the pedestrian zone to unload and the parking structure isn't but 5 minutes of a walk away. Beware of wrong turns. You can only access the hotel lobby via a small elevator in the back of the entrance ...
Overall, for the price and location the hotel was perfect for me. Nothing fancy. A place to shower & sleep. And it was close to the subway. Also less than 20 minutes to walk to the city center. Unfortunately, I was there over Christmas & the hotel did not alert guests that everything in the city ...
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Really charming hotel/inn that is centrally located within the town center; a really nice touch with a pool in the basement.
decent hotel for visitors to Siemens Healthcare. No frills.
Stayed for business. Great location. TV is rather small for today's standards. Breakfast was very good and staff attentive and polite. AC in my room did not work but I like sleeping with windows open. Huge room and housekeeping was very good. Would stay again.
Room was clean and comfortable. Place within walking distance of the train station.