Hotel Promenade

Property class: 3

Choose dates to view prices

Photo gallery for Hotel Promenade

Property grounds
Restaurant
Restaurant
Garden
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
43 Fäsenstaubstrasse, Schaffhausen, SH, 8200
  • Place, Herrenacker
    ‪5 min walk‬
  • Place, Rhine
    ‪5 min walk‬
  • Place, Munot
    ‪11 min walk‬
  • Airport, Zürich (ZRH)
    ‪39 min drive‬

Room options

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Standard Double or Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Comfort Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Comfort Quadruple Room

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

Grand Room

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Schaffhausen

Hotel Promenade places you within a 10-minute stroll of Herrenacker and Rhine. This 40-room, 3-star hotel has free breakfast along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Herrenacker - 5 min walk - 0.3 miles
  • Rhine - 5 min walk - 0.3 miles
  • IWC Museum - 9 min walk - 0.5 miles
  • Munot - 11 min walk - 0.6 miles
  • Rhine Falls - 5 min drive - 2.0 miles

Getting around

  • Neuhausen Bad S-Bahn - 5 min drive
  • Schaffhausen Station - 7 min walk
  • Zurich Airport (ZRH) - 45 min drive

Restaurants

  • ‪Santa Lucia - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Café Neier - ‬9 min walk
  • ‪Falken - ‬8 min walk
  • ‪Beckenburg - ‬7 min walk

About this property

Hotel Promenade

A full-service spa, a sauna, and free WiFi in public areas are featured at Hotel Promenade. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free newspapers, a terrace, and laundry facilities.
Guests can expect free WiFi and 80-cm flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Free newspapers, phones, and desks are also standard.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with satellite channels

Food and drink

  • Champagne service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 22 and January 05.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 15 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Promenade Hotel
Hotel Promenade Schaffhausen
Hotel Promenade Hotel Schaffhausen

Frequently asked questions

Is a free cancellation option available at Hotel Promenade?

Hotel Promenade offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Promenade?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Promenade on Apr 9, 2026 start from $336, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hotel Promenade?

This hotel in Schaffhausen is within a 10-minute walk of Herrenacker, Rhine, and Vorstadt. You'll also find IWC Museum and Munot less than a mile away.

Will I be able to park at Hotel Promenade?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is a spa located at Hotel Promenade?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Hotel Promenade include a casino on the premises?

No, Hotel Promenade doesn't have a casino.

Will I find an indoor pool at Hotel Promenade?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Promenade?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and couples/private dining.

Are there hot tubs at Hotel Promenade?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Promenade have a restaurant that serves breakfast?

Yes, Hotel Promenade serves free buffet breakfast each morning from its restaurant.

Will Hotel Promenade allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Promenade for a fee of CHF 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Promenade?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Promenade?

The closest major airport to Hotel Promenade is Zurich Airport (ZRH), which is about 17.2 mi away.

Can I book a room with a balcony at Hotel Promenade?

No, there aren't any guestrooms at Hotel Promenade that offer a balcony.

Hotel Promenade Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 7 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 1 out of 35 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Glenn, Edmonton

Traveled with family
Liked: Cleanliness
Disliked: Amenities
This is another boutique Swiss Hotel. No air conditioning. And it was hot. They removed the bar fridge so we could not even keep some cold drinks. They claim of Eco reasons fails if you are hot and can not sleep. We could not stay in the room long so we spent more time down on the river where it was cooled. I would never book a hotel again with out air condition in the summer. And be careful of what you get from a Boutique hotel. Breakfast was limited. Wifi was a problem. They had limits on number of devices allowed.
Stayed 1 night in Aug 2025

6/10 Okay

MARY ELLEN L

Liked: Cleanliness
Disliked: Property conditions & facilities

Not what was expected

The hotel is nice, most of the staff was great, the rooms are dated, but the beds are comfy and the soaps are nice. Only visit if you are a democrat.
Stayed 6 nights in Aug 2025

10/10 Excellent

Ruchika

Stayed 1 night in Aug 2025

10/10 Excellent

BRUCE, CEDAR CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Eileen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Promenade was delightful, and the hotel was immaculate and cozy. I’ll be back!!!
Stayed 2 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Good but should be better for price

Service generally excellent but bin in room was full of previous people's rubbish upon arrival. No air con so room hot.
Stayed 2 nights in Aug 2024

6/10 Okay

Roxanne, Venice

Business traveler
Liked: Cleanliness
Very old school property-
Stayed 3 nights in Apr 2024

10/10 Excellent

umair bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to live and move around in Rhein Fall area. Rooms are big and very clean. Very well maintained property.
Stayed 1 night in Jul 2023

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities

It was a bed for 2 nights.......

The hotel it self is dated and could do with refurbishment. There is a convoluted process to get access to the wifi which actually didnt work. The bedroom is pretty basic, no frills at all. Weird thing in the room was no headboard on the bed and if you want to sit up and watch tv you would be leaning against a lamp... bit strange. Took lunch and dinner outside of the restaurant as there are plenty of places to eat in Schaffhausen. Bar closes really early and no exceptions so couldn't, what I did see seemed to be very limited options. Staff were friendly which was nice to see. Overall it was an ok stay, I wouldnt recommend or go back to be honest as it all just seemed a little tired.
Stayed 2 nights in Jun 2021

10/10 Excellent

Edvins

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE SATAY WAS VERY GOOD!
Stayed 1 night in Jan 2021

10/10 Excellent

Gilbert, Hudson

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bel hôtel, situé à proximité de la vieille ville, personnel très agréable et serviable. La chambre était très propre et le lit très confortable. Le petit déjeuner est aussi excellent. Je le recommande sincèrement. Merci pour cette belle expérience!
Stayed 2 nights in Jul 2025

10/10 Excellent

Urs

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vielen Dank für die freundliche Gastfreundschaft. Das Zimmer war gross, gut eingerichtet mit Balkon und grossem Bad, bequeme Betten. Trotz über 30 Grad Celsius war das Zimmer angenehm kühl auch ohne Klimaanlage. Das Frühstücksbuffet war reichhaltig, könnte aus unserer Sicht am Wochenende auch bis 11 h offen bleiben.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alterwürdiges Hotel, alles wunderbar
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel "vintage"

Le réceptionniste a fait l'effort de parler en français et je lui en suis très reconnaissante. Petit déjeuner correct, prix (Suisse) si je devais retourner à Schaffhouse, je choisirais le même hôtel.
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Daniela Grimm

Sehr schönes, ruhiges Hotel mit einem schönen Gartensitzplatz und sehr nette Angestellte! Und man ist in 5 Minuten zu Fuss in der Altstadt.
Stayed 1 night in Aug 2024

8/10 Good

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr freundliche Ambiance
Stayed 1 night in Aug 2024

10/10 Excellent

Anja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit freundlichem Personal und großem sauberen Zimmer und Bad. Das Hotel liegt an einer Straße, wodurch es werktags bei offenem Fenster mitunter recht laut ist. Ansonsten ein tolles Hotel.
Stayed 2 nights in Jul 2024

8/10 Good

Kurt Ernst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre in einem gepflegten Hotel. Geräumige Zimmer und ein gutes und reichhaltiges Frühstück. Gut zu erreichen und nahe am Stadtzentrum und den Sehenswürdigkeiten. Gerne wieder.
Stayed 2 nights in Jul 2024

2/10 Terrible

pei

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechte Aufenthaltserfahrung

Der 50-jährige Mann an der Rezeption hatte eine sehr schlechte Einstellung und war ungeduldig,Ich habe das Gefühl, dass das Check-in-Erlebnis sehr schlecht ist
Stayed 1 night in Jun 2024

10/10 Excellent

Yoon Seuk

Stayed 1 night in May 2024

10/10 Excellent

Jeannette Irene

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très sympathique et attentif à vos besoins. Petit local fermé à clé pour les vélos.
Stayed 1 night in Sep 2022

10/10 Excellent

Cyril

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small hotel with professional, friendly and helpful staff. Very nice romantic garden. Quiet place for relaxing.
Stayed 3 nights in Jul 2022