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Saulieu is not in the center of your vacations Plans but the Journey is rewarded by a great sensation and plates that can not find but in Saulieu! Great restaurant and hotel. 🥰 Staff and welcome is perfect.
This is a beautiful hotel. But the reception staff does not reflect the quality of a five star hotel. We've rarely stayed in any hotel where the reception staff is next to useless for restaurant and activity recommendations. Based on what we consider to be indifferent service, we cannot recommend this hotel. We couldn't even get a corkscrew to open a bottle of wine, except after a couple of requests one was brought up from reception, but we were not allowed to keep it in our room. Just one example of lack of attention to customer needs.
The room was just great, very large. The bathroom was of very high level and the slippers and bath robe were very sweet and so enjoyable to wear. the little terrasse must be a pleasurable place for a drink during spring and summer. same for the very well maintained garden and lovely pool. If you wish to stay at the hotel, go there with a nice temperature and a sunny day to take advantage of these accommodations. The room service was perfect (efficient and discreet). We did not have time to go to the spa, unfortunately.
Announced as a 5-star hotel within a luxury restaurant environment, we awaited for an extraordinary experience at the best of what France could offer. Sadly enough, bathroom was insufficiently clean (hair in the tub), under equipped (no boiler nor coffee machine, can you imagine that) and lastly no restaurant availability for the hotel's guest. We could also add that desk service was very poor. One last comment: even if SPA is very well equipped, hotel's guest has to pay for an extra fee of 50€. It should have been announced before and local service was below par in comparison with similar SPAs across Europe. As a whole, we've been very disappointed by an overpromise and underdeliver case. For the budget contemplated of 315€ including SPA and excluding breakfast, better options are available. Though, consider SPA external fee for a relaxing afternoon while staying in a real 5-star hotel by 2019 standards.
The room / amenities / and the execelent spa and restaurant are unforgatable !!! Really good !!!! The breakfast and the gourmet restaurant are fabulous and delicious !!! The spa sims a adult play ground with beauty and relaxing area .
Was here on a bike tour. The hotel room was beautiful, spacious, and incredibly comfortable. The hotel has beautiful outdoor gardens (as everyone else has said), a good number of wines by the glass (but expensive), and a great spa/pool. I mean I can not say enough about the spa, it was amazing (especially after 5 days of biking). Didn't interact with the staff that much, so I can not comment on that.
We drove to Saulieu from Epernay and it was a pleasant drive. The town of Saulieu really is small and you should plan your meals around the Relais and not think you'll find much around town to eat. We didn't, and so we had to eat at a small local cafe for lunch. For dinner the first night we ate at their regular restaurant (not the gastronomic Michelin rated one) and it was great! They had a very small wine menu but we had a 1996 bottle of champagne and they just charge us corkage and we had a wonderful meal. The hotel also has a really modern spa now. It's all new, and the pool is great, and they have a huge sauna with a glass wall you can see outside through as well as a steam room that gets truly hot! There is an outdoor hot tub as well that's really nice when the weather is a bit cool. The suite we had was really big and the old building it was in was really visually interesting. It was impeccably clean and nice, with modern amenities and a free minibar (something a lot of hotels fail to provide) with the basics. The room opened into the garden, but through a private little patio outside. The garden was really nice too, and the hotel has really nice sitting areas as well to grab cocktails at any time. Madam Loiseau is always around too, very eager to meet her clients and extremely warm and welcoming. Her staff were really great too, the best customer service out of all the Relais we stayed in on our culinary and wine vacation across France. The gastronomic restaurant was really nice as well. The sommelier was very helpful in picking our bottles for the night, and the food was really well presented and the choreography of the meal displayed a mature and experienced staff. Overall an excellent experience and a great stay.
So — this place has history — a stack of it — and has somehow ended up quite an attraction, with people flocking here from all over. The building is nice, if very curiously coloured, but has been developed and developed and developed over time, so it has a curious mix of old, older, and brand spanking new. The gardens are nice and well kept, and have a winding path that makes it all rather magical for kids... the pool outdoor is lovely and ornamental. Would be nice to spend time there. The restaurant is big, grand, very well run and a big draw. The garden room is the star, there is an adjoining room too —It’s not as good. And there is one amazing spa — with a pool and hydrotherapy feature that will blow your mind. Really is amazing. Over all it's pretty disjointed — a collection of things that have evolved and happen to be on the same site. There is even a shop next door where you can buy the crockery if you so wish. Small observations — the front desk is a bit of a shambles and slow. The rooms while spacious lack charm. The spa’s super modernity clashes with the curious animal sculptures in the garden. A glitzy glass central elevator rubs shoulders with an odd spiral staircase and over designed lighting in every corridor — which are names after various local influences. Then, after this assault on the senses, you have breakfast in a small room akin to an Alpine lodge. What I loved was their clear pride in the places history, but it's a clash of styles, ideas, services and approaches makes for a confusing stay. And it's not cheap! Feels like an Aladdin’s cave, rather than a cohesive contemporary luxury hotel.
Superb hotel, well trained delightful staff and an excellent Michelin ** restaurant. No short cuts here. Would highly recommend! Annoying that TripAdvisor require 200 words or more in order to submit a review as I think we’ve said it all!!!!
We spent a memorable weekend with family and grand children . They stay was comfortable with excellent reception and Hospitality making us feel at home away from home. The food was simply awesome and pleasure for the eyes , nose , mouth watering delicious food. The SPA was simple too good for words. We were charmed by simplicity and generosity of Mme Dominique Loiseau and her staff so professional. The garden is an early image of paradise of EDEN filled with flowers and spices , a real joy on earth.
Relais Bernard Loiseau places you next to Morts Monument and François Pompon Museum. This 32-room, 5-star hotel has 2 restaurants, a full-service spa, and an outdoor pool.
Enjoy dining at La Côte d'Or, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Start each morning with continental breakfast, available for a fee from 7:00 AM to 11:00 AM.
All 32 individually decorated accommodations feature a separate bedroom. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, designer toiletries, slippers, and bathrobes. Free minibar items, espresso makers, and safes are also standard.
Guests of Relais Bernard Loiseau enjoy a full-service spa, an outdoor pool, and a children's pool. If you drive, take advantage of free valet parking. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and a business center.