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Total Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Total Hotel

A buffet with various dishes and utensils.
A modern elevator area with a polished floor, a digital display, and a fire safety sign.
A modern bathroom with a granite sink, towel rack, and a wooden vanity.
A hotel lobby with a reception desk, a digital screen, and a floor with a cartoon character and text.
A hotel sign with the name "TOTAL HOTEL" against a modern building facade with reflective glass windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
Rua João Teodoro , 1200, São Paulo, SP, 03009-000
  • Place, Mega Polo Moda
    ‪3 min walk‬
  • Place, Feirinha da Madrugada
    ‪11 min walk‬
  • Place, Rua 25 de Marco
    ‪18 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room Standard

A hotel room with a desk, bed, air conditioning unit, television, and a closet.

Double Room Standard

  • 150 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

A hotel room with two beds, a bathroom with a mirror, and a wooden wardrobe with hanging space.

Twin Room Standard

  • 150 sq ft
  • Sleeps 2

View all photos for Triple Room Standard

A hotel room with two beds, a desk, a chair, and a window with curtains.

Triple Room Standard

  • 172 sq ft
  • Sleeps 3

View all photos for Double Room

A hotel room with two beds, a wooden headboard, bedside tables, and abstract artwork on the wall.

Double Room

7.8 out of 10
Good
(23 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Twin Room

A hotel room with two beds, a bathroom, and a wardrobe.

Twin Room

8.4 out of 10
Very good
(52 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a wall-mounted TV.

Triple Room

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartamento Adaptado (2 camas de solteiro)

A single bed with a beige bedspread, a black chair, and a wooden shelf unit with folded towels.

Apartamento Adaptado (2 camas de solteiro)

  • 141 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartamento Adaptado (Cama de casal)

A hotel room with a bed, a desk with a chair, a phone, and a magazine.

Apartamento Adaptado (Cama de casal)

8.0 out of 10
Very good
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

São Paulo

Located in Bras within a mile (2 km) of Rua 25 de Marco, Total Hotel is within 2 miles (3 km) of other popular sights such as Sala São Paulo Concert Hall. This 225-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and laundry facilities. It's connected to a shopping center in central São Paulo and also close to Municipal Theatre of São Paulo and Liberty Square.

What's nearby

  • Mega Polo Moda - 3 min walk - 0.2 miles
  • Shopping 25 Bras Mall - 8 min walk - 0.5 miles
  • Avenida Cruzeiro do Sul - 8 min walk - 0.5 miles
  • Feirinha da Madrugada - 11 min walk - 0.6 miles
  • Rua 25 de Marco - 18 min walk - 1.0 mile

Getting around

  • Sao Paulo Julio Prestes Station - 4 min drive
  • Tiradentes Station - 16 min walk
  • São Paulo (CGH-Congonhas) - 22 min drive

Restaurants

  • ‪Habib's - ‬5 min walk
  • ‪Hibashi Sushi - ‬4 min walk
  • ‪Praca De Alimentacao - ‬6 min walk
  • ‪Grill do Estado - ‬3 min walk
  • ‪Caires - ‬1 min walk

About this property

Total Hotel

Guests staying at Total Hotel enjoy free WiFi in public areas, laundry facilities, and an ATM. Self parking is available for BRL 57 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a porter/bellhop and a TV in a common area.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include minibars, safes, and desks. Limited housekeeping is available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (BRL 57 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dom Jose

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: BRL 57 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Total Hotel Sao Paulo
Total Hotel
Total Sao Paulo
Total Hotel Sao Paulo, Brazil
Total Hotel Hotel
Total Hotel São Paulo
Total Hotel Hotel São Paulo

Frequently asked questions

Are free cancellation options available at Total Hotel?

Total Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Total Hotel?

As of Oct 7, 2026, prices found for a 1-night stay for 2 adults at Total Hotel on Nov 7, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Total Hotel?

This hotel is situated in Bras, just steps from Mega Polo Moda. You'll also find Rua 25 de Marco and Paulista Avenue within a short drive.

Does Total Hotel feature a casino?

No, Total Hotel doesn't have a casino.

Will I find an indoor pool at Total Hotel?

No, there is no indoor pool at this hotel.

Does Total Hotel feature a restaurant that includes a breakfast menu?

Yes, Total Hotel serves breakfast for a surcharge at Dom Jose.

Will Total Hotel allow pets to stay for free?

No, pets aren't allowed at Total Hotel.

How close is the airport from Total Hotel?

The closest major airport to Total Hotel is São Paulo (CGH-Congonhas), which is 8.4 mi away (22 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 16.6 mi away (32-minute drive).

Total Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 456 out of 1023 reviews
Rating 8 - Good. 200 out of 1023 reviews
Rating 6 - Okay. 206 out of 1023 reviews
Rating 4 - Poor. 66 out of 1023 reviews
Rating 2 - Terrible. 95 out of 1023 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Ok
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Cheguei no sábado pela manhã e só limparam meu quarto na segunda a tarde e mesmo assim porque busquei a camareira no corredor. Ainda assim, tive que esperar ela liberar alguns quartos antes. Como é um hotel direcionado para quem compra nos Brás, eles bloqueiam alguns elevadores para descer com carga e se isso ocorreu várias vezes enquanto tentávamos subir, fazendo com que aguardássemos muito tempo. O curioso é que no último dia, na hora de ir embora, ficamos quase 50 min. esperando elevador no 16º andar juntamente com outros hóspedes, porque um elevador esta quebrado, o outro reservado para descer com cargas e os outros 02 já subiam até o 16º lotados de hospedes para descer em razão da demanda. Ligamos varias vezes para a recepção pedindo uma solução, pois os hospedes dos andares mais altos estavam sendo prejudicados e tínhamos voo para pegar e eles não faziam nada. Tive que descer 16 andares de escada até a recepção, onde encontrei os 03 atendentes do hotel com a recepção vazia, sem proatividade alguma. Um disse que havia mandado um elevador para o meu andar, mas neste momento o elevador abriu cheio de carga desmentindo-o. Tive descer e criar um problema para então mandarem um elevador pegar os hospedes do 16ª andar que estavam esperando há quase 01 hora. Os lojistas que estavam conosco disseram que eles fazem isso porque sabem que eles precisam porque é um hotel bem localizado. Eu como não sou lojista, nunca mais piso naquele pandemônio. Péssima experiência!
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é bom pra quem vai a trabalho
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários atenciosos, ótimo custo benefício
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Pouco funcionário , tanto para atender , quanto para checkout , não tinha coberta nos quartos , tive q descer novamente enfrentar fila para poder pegar . Falta de respeito com funcionário, quanto com o cliente . E não foi um episódio , outras vedes q fiquei foi do mesmo jeito .
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Atendimento das recepcionistas péssimo! De mal humor, com falta de educação. Tive um outro problema tbm com relação ao elevador no dia de fazer o checkout, os elevadores não estavam funcionando para subir, tinham vários sacoleiros no dia, ficamos 40 minutos para conseguir subir. Tivemos que descer qdo conseguimos o elevador para depois subir, isso tudo após 40 minutos… Tentamos subir pelas escadas, eu estava no sétimo andar, porém as portas não abrem para sair, só conseguia descer… um caos
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Otima localizacao mas peca na limpeza e no wifi que é ruim
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
limpeza do quarto foi feita sempre que solicitado. Horário e espera no chick-in muito desgastante. Não faço uso do estacionamento. Ar condicionado funcionando normalmente.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melhor localização de Sao Paulo, para compras no Bras e região!!!!
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
Ao chegar nos deparamos com o primeiro problema!! Não venham se estiverem de carro. O estacionamento não é do Hotel, e vc fica horas na rua, cansada, porque dezenas de ônibus e caminhões saem do estacionamento, impedindo de vc estacionar seu veículo, mesmo depois de 8h de estrada, e os funcionários que ficam "aparentemente", impedindo sua entrada, não coordenam nada, não há sinalização, cones, nada, e são encrenqueiros. Depois da luta para estacionar, vc descobre que tem que pagar uma diária de 30,00 no estacionamento, que não está na descrição do hotel e mais o café da manha por pessoa. Enfim, péssimo.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
O hotel tem piso descascando, porta de chuveiro q n fecha completamente, ar condicionado q
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo café da manhã. Ótimo quarto.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Como sempre muito bom. Boa localização e atendimento maravilhoso.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Já foi muito bom. Sem direito a café da manhã, quarto apertado, elevadores cheios. Pode melhorar a conservação dos quartos.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom. So achei que poderia ter box no banheiro. Na hora do banho faz muita molhaderia no banheiro
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pra wuem vai as compras no Bras o hotel é perfeito. Perto de tudo, restaurante pra nao precisar sair à noite, estacionamento no local. Perfeito.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Boa acomodação, boa localização
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização , ótimo custo benefício
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Recepcionistas poderiam ser mais simpáticas. Elevadores são uma bagunça, não são sincronizados e a espera é longa ainda mais em dias mais movimentados.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente acesso, quartos em boas condições. Elevadores precisam de manutenção urgente.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Vazamento no banheiro constante, fui falar com o funcionário da recepção. E ele disse que era pra aguardar o técnico aparecer. Sai do hotel e não resolveram problema.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Sempre fiquei nesse hotel mas ele anda bem intermediario! Muito cheio, elevador nao comporta. Fico sempre pelo custo beneficio mesmo!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom tudo exelente agradável
Stayed 1 night in Jun 2026