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Mercure Sao Paulo Pamplona Hotel

3.5 out of 5.0

Recent guest reviews

It is a very good place, they have a perfect service, the breakfast is so complete, and I was very well attended by the staff of the Mercure Hotel Sao Paulo Pamplona. I would highly recommend this hotel for both business and leisure travelers.

I don’t have any complaints about the hotel. - Nice staff - Good neighborhood with lots of restaurants - Elevators worked fine - Slow WiFi, but constant. Didn’t drop the connection once during my 4 days stay - Never seen a smaller bar - Water pressure was really good in the shower and plumbing seemed to work fine. I hate to stand in a rising pool of water, when showering myself. - The breakfast wasn’t too abundant, but was enough and good quality - Room cleaning was good. - The room was really big and renovated recently. There were some small imperfections, but nothing important. Huge bed with good mattress - Balcony was a big plus You cannot compare the hotel the best 5 star hotel in the city. The price was good and I will definitely go back.

Very well situated, 4 blocks from Ave paulista, 15mins by táxi to Faria Lima, fantastic restaurants near by. All The rooms have a terrace, modern and clean as per Mercure standards. Caipirinhas were pretty good too! The pool area is very pleasant luckily we were only 2 as that is all the room for this intimate pool, with full service. Ultimately São Paulo is all about location and where you need to be... i like the chain, they are reliable, and service is good.

It's an okay 3* Hotel to stay in central Sao Paulo. Good location. Good sized room, a little bit pale, very large desk, great for those who need to work at room, bathroom could be cosier. Nice and helpful staff. Breakfast okay.

We love the position of this hotel as well as other Mercure in Sao Paolo. Close to the Paulista Avenue, in a safe area, with lots of restaurants and bars. Rooms are very big and also nice design - we had the executive floor, I do not know if it makes any difference with the standard rooms - and good confort. Great value for money. Check in slow, but staff excellent.

Decent. Does the trick nothing more. Semi over priced and somewhat run down. Nice enough staff and the area around the hotel is really nice with good restaurants and bars. I have tried better alternatives in SP for the same price.

I do recommend the hotel! The room is clean and comfortable The place is well located, it's nearby good restaurants and others interesting places. What I love the most was the bed, which was really cozy.

Average Mercure, with the usual building style, in a busy neighbourhood. Very central if you have anything to do in Paulista, with excellent restaurants nearby. Average hotel, nice rooms, though. Quite noisy if your room faces rua Pamplona.

Mercure is a fine brand eveywhere, but Mercure Panplona exceed in gentleness of their personnel and confort of their apartments. Quite well located near Avenida Paulista, the hotel is, nonetheless, calm and silent. Breakfast is explendid! Above all, let me reiterate the special attention of their personnel to the guests.

The Mercure Brand, part of the Accorhotels Groups, is a great brand. Hotels are excellent, and overall Brazil, apparently prices have come down significantly. I used to stay a lot in Ibis Budget places, but these days I always get good deals in either Ibis Styles or Mercure in São Paulo. High 5 on most criterias, except the Mercure Pamplona is a few blocks too far down from Trianon-Masp Metro Station in Sao Paulo. On a hot day, walking uphill Rua Pamplona can be tough. One more thing - the smartphone app has some flaws. Whenever I make a reservation for a Mercure Hotel over the browser, the reservation does not show up in the smartphone app. Further - there are 3 IBIS Styles in Sao Paulo, however they are hard to find, both over the website and Only the IBIS Styles Anhembi pops up quickly. You might want to review that!!! Thanks a lot, Uwe Fritz,

Rua Pamplona 1315 - Jardins Sao Paulo SP

Hotel highlights

  • Walking distance to Museum of Art of Sao Paulo
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Jardins within a short walk of Museum of Art of Sao Paulo, Mercure Sao Paulo Pamplona Hotel is within 2 miles (3 km) of other popular sights such as Sao Paulo Cultural Center. This 3.5-star hotel welcomes guests with 64 rooms and conveniences like an outdoor pool, free in-room WiFi, and a fitness center. Municipal Theater and Sala Sao Paulo Concert Hall are also nearby.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Mercure Sao Paulo Pamplona Hotel's 64 rooms are air-conditioned and have an array of amenities, including lanais, minibars, and coffee makers. Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and desks are also standard.

Property features

At Mercure Sao Paulo Pamplona Hotel, guests enjoy an outdoor pool, a fitness center, and a sauna. Valet parking is available for BRL 20 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Standard Room

Twin 2 | Sleeps 2

Superior Room

King 1 | Sleeps 2

Executive Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75.0% of guests recommend this hotel

Total of 859 reviews