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Bristol Santo André Hotel

Property class: 3.5

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Photo gallery for Bristol Santo André Hotel

An outdoor seating area with tables and chairs under large umbrellas, in front of a building with a curved glass facade.
A buffet with various food items and beverages.
A modern building with a sign reading "BILLABONG HOTEL".
A modern reception area with a curved reception desk, large windows, and a clean, tiled floor.
A gym with treadmills, exercise bikes, and weight machines.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510
  • Place, Mayor Celso Daniel Park
    ‪1 min walk‬
  • Place, Grand Plaza Shopping
    ‪2 min walk‬
  • Place, Rua Coronel Oliveira Lima
    ‪14 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Twin Room

A hotel room with a bed, a desk with a lamp, a telephone, and a TV mounted on the wall.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a chair, a TV, a window with curtains, and a wall with a geometric design.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a desk, and a chair.

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, two chairs, a lamp, and a view of the city through the window.

Deluxe Double Room

9.6 out of 10
Exceptional
(61 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, and a chair.

Deluxe Twin Room

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wall with a geometric design.

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Santo André

Bristol Santo André Hotel places you next to Mayor Celso Daniel Park and within a 5-minute walk of other popular sights like Grand Plaza Shopping. This 3.5-star hotel welcomes guests with 126 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a conference center.

What's nearby

  • Mayor Celso Daniel Park - 1 min walk - 0.1 miles
  • Grand Plaza Shopping - 2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima - 14 min walk - 0.8 miles
  • Centro Cultural Antonio Chiarelli - 17 min walk - 0.9 miles
  • Santo Andre Dr. Octaviano Armando Gaiarsa Museum - 6 min drive - 2.0 miles

Getting around

  • Santo Andre-Prefieto Celso Daniel Station - 12 min walk
  • Sacoma Station - 12 min drive
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Mania de Churrasco Prime Steak House - ‬9 min walk
  • ‪Bom Beef Burgers - ‬5 min walk
  • ‪Cruzeiro's Bar - ‬3 min walk
  • ‪Eat Asia - ‬7 min walk
  • ‪Kopenhagen - ‬3 min walk

About this property

Bristol Santo André Hotel

At Bristol Santo André Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for BRL 28.00 per day. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect free WiFi and TVs with cable channels. Sitting areas, minibars, and electric kettles are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 28 per day)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center (872 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 80.00 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: BRL 28.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 42.866.544/0001-80

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Frequently asked questions

Are free cancellation options available at Bristol Santo André Hotel?

Bristol Santo André Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Bristol Santo André Hotel?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Bristol Santo André Hotel on Oct 11, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Bristol Santo André Hotel?

This hotel in Santo André is within a 10-minute walk of Mayor Celso Daniel Park and Grand Plaza Shopping. You'll also find Shopping ABC and Ginasio Poliesportivo Cidade de Sao Bernardo Adib Moyses Dib within a short drive.

Does Bristol Santo André Hotel include a casino?

No, Bristol Santo André Hotel doesn't have a casino.

Will I find an indoor pool at Bristol Santo André Hotel?

No, there is no indoor pool at this hotel.

Does Bristol Santo André Hotel have a restaurant that serves breakfast?

Yes, Bristol Santo André Hotel serves free buffet breakfast each morning from its restaurant.

Does Bristol Santo André Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bristol Santo André Hotel for a fee of BRL 80.00 per pet, per day. The property also provides food and water bowls.

What is the closest airport to Bristol Santo André Hotel?

The closest major airport to Bristol Santo André Hotel is São Paulo (CGH-Congonhas), which is 13.5 mi away (35 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 27.1 mi away (53-minute drive).

Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 629 out of 775 reviews
Rating 8 - Good. 116 out of 775 reviews
Rating 6 - Okay. 21 out of 775 reviews
Rating 4 - Poor. 8 out of 775 reviews
Rating 2 - Terrible. 1 out of 775 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for business trip. Good area near ABC Paulista.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location very close to the Shopping.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Brazilian style lots of fruits and sweets
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in demorado
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very well maintained, stuff very friendly.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless. The staff were very considerate and helpful.
Stayed 13 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Front desk staff spoke some English.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general all was excellent. The only remark was the air conditioning in the room that wasn’t cooling enough.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

It was wonderful!! I’ll be back certainly. Thank you 😊
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 5 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localizacao, bom cafe da manha . Moveis antifos mas limpos
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa, estacionamento seguro mas cheguei tarde para o café da manhã
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã Bom com variedades funcionários educados ambiente limpo e confortável. Só os travesseiros merecem atenção e lençol ambos com cheiro suor. Fora isso de resto tudo ok.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto limpo, acho que ja poderia atualizar os moveis e lençóis. Cafe da manha bom .
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom e limpo , funcionários atenciosos
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã muito bom, equipe de funcionários muito educados e solicitos, quarto grande, limpo, aconchegante. Ótima localização, tem um shopping muito bom em frente.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo muito bom .Só os preços do restaurante a la carte que eram muito salgados
Stayed 3 nights in Jun 2026

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