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Bristol Santo André Hotel

3.5 star property

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Photo gallery for Bristol Santo André Hotel

Pet-friendly
Gym
Restaurant
Front of property
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510
  • Place, Mayor Celso Daniel Park
    ‪1 min walk‬
  • Place, Grand Plaza Shopping
    ‪2 min walk‬
  • Place, Shopping ABC
    ‪6 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

9.8 out of 10
Exceptional
(56 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room Deluxe

Minibar, in-room safe, desk, blackout drapes

Twin Room Deluxe

  • 301 sq ft
  • Sleeps 2

View all photos for Double Room Deluxe

Minibar, in-room safe, desk, blackout drapes

Double Room Deluxe

  • 301 sq ft
  • Sleeps 2

View all photos for Apartment Superior

Minibar, in-room safe, desk, blackout drapes

Apartment Superior

  • 301 sq ft
  • Sleeps 2

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About the neighborhood

Santo André

Bristol Santo André Hotel places you next to Mayor Celso Daniel Park and within a 5-minute walk of other popular sights like Grand Plaza Shopping. This 3.5-star hotel welcomes guests with 126 rooms and conveniences like a 24-hour gym, free in-room WiFi, and a conference center.

What's nearby

  • Mayor Celso Daniel Park - 1 min walk - 0.1 miles
  • Grand Plaza Shopping - 2 min walk - 0.1 miles
  • Rua Coronel Oliveira Lima - 14 min walk - 0.8 miles
  • Catedral Nossa Senhora do Carmo - 18 min walk - 1.0 mile
  • Shopping ABC - 6 min drive - 1.8 miles

Getting around

  • Santo Andre-Prefieto Celso Daniel Station - 12 min walk
  • Sacoma Station - 12 min drive
  • São Paulo (CGH-Congonhas) - 35 min drive

Restaurants

  • ‪Bom Beef Burgers - ‬5 min walk
  • ‪Mania de Churrasco Prime Steak House - ‬9 min walk
  • ‪Cruzeiro's Bar - ‬3 min walk
  • ‪Sabor em Pedaço - ‬7 min walk
  • ‪Camarada Camarão - ‬6 min walk

About this property

Bristol Santo André Hotel

At Bristol Santo André Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is offered for BRL 28.00 per day. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a conference center, a business center, and a computer station.
Guests can expect free WiFi and TVs with cable channels. Sitting areas, minibars, and electric kettles are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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  • Breakfast included
  • Free WiFi
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8.8 out of 10, Excellent, 1,012 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 28 per day)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center (872 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for BRL 80.00 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 7 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: BRL 28.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).
Property Registration Number 42.866.544/0001-80

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Frequently asked questions

Are free cancellation options available at Bristol Santo André Hotel?

Bristol Santo André Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Bristol Santo André Hotel?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Bristol Santo André Hotel on May 24, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Bristol Santo André Hotel?

This hotel in Santo André is within a 10-minute walk of Mayor Celso Daniel Park and Grand Plaza Shopping. You'll also find Shopping ABC and Shopping Metropole within a short drive.

Is there parking available at Bristol Santo André Hotel?

Yes, covered valet parking is offered for BRL 28 per day.

Does Bristol Santo André Hotel include a casino?

No, Bristol Santo André Hotel doesn't have a casino.

Will I find an indoor pool at Bristol Santo André Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Bristol Santo André Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and a bar/lounge.

Does Bristol Santo André Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Bristol Santo André Hotel have a restaurant that serves breakfast?

Yes, Bristol Santo André Hotel serves free buffet breakfast each morning from its restaurant.

Does Bristol Santo André Hotel allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Bristol Santo André Hotel for a fee of BRL 80.00 per pet, per day. The property also provides food and water bowls.

Does Bristol Santo André Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Bristol Santo André Hotel?

The closest major airport to Bristol Santo André Hotel is São Paulo (CGH-Congonhas), which is 13.5 mi away (35 minutes by car). Another top airport is São Paulo/Guarulhos Intl. Airport, which is located 27.1 mi away (53-minute drive).

Are there rooms with balconies at Bristol Santo André Hotel?

No, there aren't any guestrooms at Bristol Santo André Hotel that offer a balcony.

Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 536 out of 660 reviews
Rating 8 - Good. 99 out of 660 reviews
Rating 6 - Okay. 19 out of 660 reviews
Rating 4 - Poor. 6 out of 660 reviews
Rating 2 - Terrible. 0 out of 660 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 4 nights in Feb 2026

10/10 Excellent

Scott

Stayed 1 night in Feb 2026

10/10 Excellent

Rosemeire

Stayed 3 nights in Jan 2026

6/10 Okay

Zelia

Traveled with family
Liked: Staff & service, amenities
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Stayed 1 night in Dec 2025

10/10 Excellent

Andre

Stayed 3 nights in Dec 2025

10/10 Excellent

Gisele

Stayed 1 night in Dec 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, property conditions & facilities
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Stayed 1 night in Oct 2025

10/10 Excellent

Tim, North Miami Beach

Stayed 3 nights in Nov 2025

8/10 Good

Bryan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff. Front desk staff spoke some English.
Stayed 2 nights in Nov 2025

10/10 Excellent

Henry

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was spotless. The staff were very considerate and helpful.
Stayed 13 nights in Nov 2025

10/10 Excellent

FLORENCIO

Stayed 2 nights in Nov 2025

6/10 Okay

Lars E R

Stayed 4 nights in Nov 2025

10/10 Excellent

FLORENCIO

Stayed 3 nights in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient location very close to the Shopping.
Stayed 5 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Stayed 4 nights in Sep 2025

10/10 Excellent

Celia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Celia

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Rodrigo

Stayed 2 nights in Sep 2025

10/10 Excellent

Isidro

Stayed 2 nights in Jun 2025

10/10 Excellent

Isidro

Stayed 2 nights in Jun 2025

10/10 Excellent

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Isidro

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Camila

Stayed 5 nights in May 2025

10/10 Excellent

Keli

Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025